Worst company ever delt with
Worst company ever delt with.
Have receipts and photos to prove everything but they make you sign stuff when you drop a car off or was that just me? lol bound to do that you can’t take your car without paying as I had to call the police in, could see what’s they were doing but to get my vechiles back had to pay. Thousands. Fixed nothing, couldn’t actually figure out what it was as I rocked up to collect it and was stuffing around with its idol. Couldn’t get it to stay on. Took it elsewhere, they said they must have had no idea. Left to deal with his mum and staff the whole time. He was nowhere to be heard off. No apology. No resolution. Beware and don’t say you weren’t warned.
Reply from All Car & Truck
Hi Nathan,
We're genuinely surprised by your review, as we have no record of you—or your vehicle—ever being a customer at our workshop. We take every review seriously, and we’d like the opportunity to better understand your concerns if there's been any confusion.
To clarify, our front desk is run solely by myself and my wife—there is no other staff or “mum” involved in customer service. We have not had any recent police involvement at our premises, nor do we recognise the situation you've described. If you do have documentation showing work was performed by us, please contact me directly at ben@allcarandtruck.com.au or on (08) 8254 2162 during business hours. We’re happy to investigate further.
We pride ourselves on transparency, professionalism, and doing the right thing by our customers. If this review is genuine and there's been a mix-up, we'd welcome the chance to make it right.