Will was very patient and understanding. He took the time to explain everything clearly and made sure I understood the process. I would highly recommend Will to anyone looking for someone who is profe... See more
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See what reviewers are saying
We had found most companies do not address our requirements as Senior citizen with some minor health issues. AllClear travel did seem to understand that we keep well and should not be penalized becau... See more
This is my second time choosing All Clear for my travel Insurance. My experience whilst applying, on line, was quite pleasant really. It was quick, adding my pre-existing medical issues was easy wit... See more
The last person I dealt with from All Clear in Sydney - Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system . Travel delay cover was not good $20 for t... See more
Company details
Written by the company
Unlimited medical emergency expenses cover with 24/7 emergency medical helpline. Unlimited cancellation cover available. No upper age limit. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.
Written by the company
- Medical travel insurance for all
- Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
- Compare policies online
- We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
- Join over 3 million people we've covered
- Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
- 24 hour emergency medical support
- Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
- Freephone our Australian Call Centre
- Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.
Contact info
Level 9, 35 Clarence Street, NSW, 2000, Sydney, Australia
- 1800 919 862
- allclearservice@europ-assistance.com.au
- www.allcleartravel.com.au
4.7
Excellent
3K reviews
Asks customers to review
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I was able to get insurance when other…
I was able to get insurance when other would not My conditions are under control with medications but others manage to get insurance not knowing they have serious conditions
August 6, 2026
Clear questions from a professional
Clear questions from a professional, efficient phone operator
July 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Conflicting advice multiple times
Conflicting advice multiple times. Then said cant provide cover 2 days before flying to Europe. Once left rang to say we have you covered. Happy to take money and provide no service what's so ever. Steer clear.
July 27, 2026
Reply from AllClear Travel Insurance (Australia)
Hi Denita,
Thank you for taking the time to provide your feedback. We’re sorry for the frustration and confusion caused by the conflicting information you received.
A payment system outage prevented the replacement policy from being processed as intended, and the existing policy was subsequently cancelled following further contact with our team. We acknowledge that the communication and handling of this matter fell short of the service you expected and apologise for the inconvenience caused.
We have reviewed this experience with our team and are using it as a learning opportunity to improve our processes and communication.
Kind regards,
Ryan
AllClear Efficiency
All staff were professional and helpful to deal with. Useful information was provided.
April 5, 2026
Unprompted review
Pre-existing medical conditions
My wife has numerous pre-existing medical conditions and AllClear Travel Insurance was the only company that we could find that would cover all of them - essential for an overseas trip.
July 29, 2026
Easy and good price
August 4, 2026
Will was terrific…
Will was terrific and being Scottish myself...he understood everything I said. Plans are very good and everything explained clearly to me.
August 7, 2026
I find the customer service people not…
I find the customer service people not very helpful.
August 5, 2026
Easy to understand and the benefits are…
Easy to understand and the benefits are great..
August 4, 2026
Ease and price
August 3, 2026
Very polite and helpful
August 3, 2026
Was easy talking with a representative…
Was easy talking with a representative on the phone
All sorted with ease
August 3, 2026
Great customer service
Great customer service in purchasing policy
Pleasure to deal with
August 6, 2026
I found the online site easy to…
I found the online site easy to navigate and was really pleased after completing the required questions with the cost and coverage of the policy. I would certainly recommend this company to friends and family.
August 6, 2026
I just bought my travel insurance with…
I just bought my travel insurance with them and the Customer Service Officer Was Very Very helpful 10/10
August 6, 2026
The gentleman i spoke to (charlie) was…
The gentleman i spoke to (charlie) was very helpful & explained everything.
August 3, 2026
Easy to fill in the info and the policy…
Easy to fill in the info and the policy price was very good.
July 29, 2026
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