I had trouble applying on-line, but was able to complete the application with the assistance of a consultant. It was a bit long winded, but very professional. I had been offered a similar policy by... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Will was very patient and understanding. He took the time to explain everything clearly and made sure I understood the process. I would highly recommend Will to anyone looking for someone who is profe... See more
The last person I dealt with from All Clear in Sydney - Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system . Travel delay cover was not good $20 for t... See more
We had found most companies do not address our requirements as Senior citizen with some minor health issues. AllClear travel did seem to understand that we keep well and should not be penalized becau... See more
Company details
Written by the company
Unlimited medical emergency expenses cover with 24/7 emergency medical helpline. Unlimited cancellation cover available. No upper age limit. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.
Written by the company

- Medical travel insurance for all
- Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
- Compare policies online
- We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
- Join over 3 million people we've covered
- Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
- 24 hour emergency medical support
- Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
- Freephone our Australian Call Centre
- Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.
Contact info
Level 9, 35 Clarence Street, NSW, 2000, Sydney, Australia
- 1800 919 862
- allclearservice@europ-assistance.com.au
- www.allcleartravel.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good to chat with
Good to chat with. Explained product. Unfortunately
the Scottish accent sometimes made for a lot more explanation
Every question I asked was answered…
Every question I asked was answered thoroughly. Fletcher was a kind helpful knowledgeable operator. As I’ve not travelled yet can’t comment on the cover and hope I don’t need to but the purchase of the cover was a breeze compared to the 10 or so others I’d dealt with
It was my first time with AllClear…
It was my first time with AllClear Travel Insurance the Agent she was so helpful
Great experience I got cover for our…
Great experience I got cover for our trip despite some annoying pre-existing medical conditions.
Very easy to do online
Very easy to do online.
Pleased was able to get cover for a pre existing condition that I have had no issues with for years at a good price.
Will was excellent to talk to in…
Will was excellent to talk to in completing my application.
Clear information
All the necessary information was at hand on their website. Easy to find the Policy Document and make a selection on coverage.
Very helpful and had a nice manner and…
Very helpful and had a nice manner and offered great service
Such friendly staff and explained everything really well would say definitely 5 stars
Thank you for such great and friendly staff very easy to converse with definitely 5 stars
Very helpful
The customer service agents were very helpful. I actually forgot to declare a medical condition, but I just rang up and they updated the policy for me without it being a big deal. We haven't gone on our holiday yet, but I feel confident that if anything should come up that they will be very good to deal with.
the person on the phone was very…was polite and new is job well
the person on the phone was very knolegible and clearly made sure i i understood everything is name was will.
It was so straight forward and easy to…
It was so straight forward and easy to navigate. Very clear instructions and easy to understand.
My experience was great because…
My experience was great because AllClear Travel was prepared to provide travel insurance for my daughter with a number of health issues. I also decided to obtain my travel insurance with the company and was pleasantly surprised by the decent cost. The staff on the phone were helpful, informative and easy to understand.
Easy to follow form filling for medical…
Easy to follow form filling for medical inclusions but when you see Kidney Failure with not the right choice for your condition it's a bit in your face, when there are several stages of the disease and no other choices. Mild is my case but no box for that.
When I had to call the lady, Ceia? Cia? (spelling) was most helpful and explained my queries well.
Product was well priced
Our consultant
Our consultant, Will, demonstrated exceptional thoroughness, patience, and provided invaluable assistance.with our travel insurance
Very helpful and polite
Very helpful and polite, friendly but thorough. Thank you
Maureen
Peace of Mind
Very easy to communicate with. I choose AllClear to travel with because as someone in my 70s with pre-existing conditions, I know I will be able to secure appropriate travel insurance that will safeguard any unforeseen events while travelling and at a fair market rate. I consider the cost of appropriate travel insurance given my age and health to be an integral part of the overall travel cost. There are cheaper options in the marketplace, but I travel knowing AllClear will protect me.
Will was very courteous
Will was very thorough and professional, he made it very easy to understand.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








