All Diamond Reviews 1,290

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like rings and necklaces look even better in person than in photos. Many appreciate the excellent service, highlighting efficient order processing, helpful communication, and the care taken with packaging and presentation. People are particularly happy with the beautiful craftsmanship and the overall value for money. However, some customers experienced issues with delivery times, mentioning that items arrived later than expected or promised, sometimes missing important dates. A few reviewers also noted problems with ring sizing, with some items not being resized as agreed or bands deforming due to thin design.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers describe their rings... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising quick and timely... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the craftsmanship,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the personal, transparent, and... See more

Order

People report positive experiences with order. Customers found the ordering process straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more

Company replied

Rated 5 out of 5 stars

Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more

Company replied

Rated 5 out of 5 stars

The diamond ring I bought was value for money and the best price available of all the diamond companies. Order processed correctly and arrived on time. It is a very lovely ring and I am extremely s... See more

Company replied

Rated 5 out of 5 stars

Lovely ring I ordered a bespoke platinum diamond ring exactly what I expected .. Albie was very helpful..I emailed the way I wanted the design .. and ring arrived and was happy with the ring perfec... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.

All Diamond LTD

Written by the company

What Is All Diamond Jewellery?
Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
Value That Won’t Be Beaten
Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!

A Lifetime Of Quality

Quality Is A Delight Forever

All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Can't fault All Diamond

Can't fault All Diamond. They've been perfect from start to finish. They were easy to deal with and the item was delivered in good time. I am a very happy customer

August 12, 2025
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Reply from All Diamond

Thank you so much for your wonderful review. We’re delighted to hear everything was perfect from start to finish and that your item arrived on time. We hope to see you again soon.

All Diamond Team

Rated 5 out of 5 stars

Great customer service

Great customer service, always happy to help.

September 17, 2025
Unprompted review
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Reply from All Diamond

Thank you for your kind words. We’re delighted to hear you had such a positive experience with our customer service team.

All Diamond Team

Rated 5 out of 5 stars

Earrings are beautiful

Earrings are beautiful and great value for money.

August 28, 2025
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Reply from All Diamond

Thank you for your wonderful feedback. We’re so pleased to hear that you love the earrings and found them to be excellent value. It means a lot to us, and we hope you continue to enjoy them for a long time.

All Diamond Team

Rated 5 out of 5 stars

Exactly as described

Exactly as described - arrived in 24 hours - great packaging.

September 4, 2025
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Reply from All Diamond

Thank you for your great feedback! We’re so pleased to hear that your order arrived quickly, exactly as described, and that you loved the packaging. We really appreciate your support!

All Diamond Team

Rated 5 out of 5 stars

Diamond ring for my wifes Birthday

Saw a lovely ring on the Website and ordered .Although the order went through ,2 days later i was told it would take 3 to 5 weeks as it wasnt in stock . . I emailed my disappointment to customer services and I was offered an alternative by someone called Albie that was in stock and would be re sized and delivered within 4 days . It was delivered to my relief and my wife was really pleased ,it was re sized as promised ,but it is a little big . The ring looks lovely ,my wife loves the ring , Take advantage of there ring sizing tool to get the size right ,which they deliver free of charge before ordering . It is being re sized by the company ,organised by there friendly customer service Team

August 28, 2025
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Reply from All Diamond

Thank you for sharing your experience with us. We’re pleased to hear that your wife loved the ring, but we’re very sorry that the resizing was not completed as promised. We have already reached out to you directly, offering to have the item back for inspection and resizing at no additional cost. We take your feedback seriously and will continue to improve both our website clarity and service processes.

All Diamond Team

Rated 2 out of 5 stars

Nothing like the picture lot smaller

The diamond cross I ordered was delivered on time beautifully boxed but it was small and the diamonds are tiny and don’t look like the advertised one

September 1, 2025
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Reply from All Diamond

Thank you for your feedback and for noting that your diamond cross arrived on time and beautifully boxed. We’re sorry to hear that it didn’t meet your expectations regarding size and appearance.

We understand that buying jewellery online can be difficult, which is why we offer a 30-day money-back guarantee. You can return your item free of charge for a full refund or exchange.

Please reach out to us at help@alldiamond.co.uk
so we can assist you directly. We always recommend contacting us first, before leaving a negative review, as we’re committed to resolving any issues quickly and making sure you’re happy with your purchase.

All Diamond Team

Rated 5 out of 5 stars

Great experience from start to delivery

Great communication about order, product arrived in beautiful packaging. Product as shown on website. Delighted with the whole service and would recommend to others.

August 22, 2025
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Reply from All Diamond

Thank you so much for your kind words! We’re delighted to hear that you loved the packaging, that your product matched what you saw on our website, and that you’re happy with the overall service.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

All Diamond Team

Rated 5 out of 5 stars
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Reply from All Diamond

Thank you for your kind feedback! We’re so pleased to hear you were happy with our service and quick delivery. We really appreciate your support!

All Diamond Team

Rated 5 out of 5 stars

This year was our 40th anniversary and…

This year was our 40th anniversary and I wanted something special for my wife. This was the third jewellers website I looked at and found the perfect gift.They gave me advice how to measure the size properly and as a result the full eternity ring I purchased was superb,
Thank you so much.

August 15, 2025
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Reply from All Diamond

Thank you so much for sharing your lovely feedback! We’re honoured that you chose us for such a special occasion and thrilled to hear that the eternity ring was exactly what you were looking for.

It’s wonderful to know our team could guide you with the sizing and help make your 40th anniversary gift truly perfect. We really appreciate your trust and wish you and your wife many more happy years together.

All Diamond Team

Rated 5 out of 5 stars

Couldn't recommend enough

Customer service were very friendly, helpful and understanding. Offered me the choice of picking something in stock, or them actually making the ring from scratch! Wasn't expecting that, but I was impressed. Arrived well within the timeframe & is a beautiful piece. Fiancée-to-be will love it, I'm sure.

August 22, 2025
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Reply from All Diamond

Thank you for sharing your experience! We’re so pleased to hear that our team was able to assist you and even offer to create a custom-made ring. We’re thrilled that it arrived on time and that you’re happy with the beautiful piece you selected.

We’re sure your fiancée-to-be will love it, and we really appreciate you choosing us for such a special purchase.

All Diamond Team

Rated 5 out of 5 stars

Excellent service exactly what I…

Excellent service exactly what I ordered and more, my wife loved the earrings and was impressed and loved the way they were presented

August 19, 2025
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Reply from All Diamond

Thank you so much for the wonderful review! We’re thrilled to hear the earrings were a hit and that the presentation impressed as well. Making those moments special is exactly what we aim for.

All Diamond Team

Rated 5 out of 5 stars

Very quick service lots to choose from…

Very quick service lots to choose from and delivery and information on delivery was excellent

July 28, 2025
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Reply from All Diamond

Thank you so much for your kind words! We're delighted to hear you enjoyed our wide selection and that our quick delivery and updates met your expectations. Your satisfaction means the world to us, and we look forward to helping you find your next special piece!

All Diamond Team

Rated 5 out of 5 stars
All Diamond logo

Reply from All Diamond

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the value and design of your purchase. Creating beautiful pieces that bring joy is what we love to do. We look forward to serving you again soon.

All Diamond Team

Rated 5 out of 5 stars

Little delay with the delivery where I…

Little delay with the delivery where I had to contact the seller but they were great responding and were apologetic for this. Received the item in beautiful packaging and love the quality.

July 30, 2025
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Reply from All Diamond

Thank you for your honest feedback. We’re sorry for the slight delay with your delivery and appreciate your patience and understanding. We’re glad to hear that our team was able to assist you promptly and that you’re happy with the packaging and quality of your item. Your satisfaction means a lot to us, and we look forward to serving you again.

All Diamond Team

Rated 5 out of 5 stars

Excellent service

Excellent service

July 30, 2025
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Reply from All Diamond

Thank you very much for your kind words. We’re delighted to hear you had an excellent experience with us, and we look forward to serving you again in the future.

All Diamond Team

Rated 5 out of 5 stars

I have bought a few items from All…

I have bought a few items from All Diamond and I am happy wirh all if them.

August 5, 2025
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Reply from All Diamond

Thank you for your continued trust in All Diamond! We’re delighted to hear you’re happy with all your purchases, and it’s always a pleasure to serve valued returning customers like you.

All Diamond Team

Rated 5 out of 5 stars

Albie and the team have been amazing

Albie and the team have been amazing, any messages sent were replied to instantly and as for my ring well it speaks for itself, it is absolutely beautiful I couldn’t have hoped for anything better so much so I have ordered an eternity ring to go with my engagement ring which was made to order, I would 100% recommend All Diamond

July 28, 2025
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Reply from All Diamond

We truly appreciate your glowing review. It’s wonderful to hear that you’re so happy with your engagement ring and the service you received from our team. We’re excited to create your eternity ring and grateful for your recommendation!

All Diamond Team

Rated 5 out of 5 stars

Arrived in really good condition and…

Arrived in really good condition and well packaged

July 28, 2025
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Reply from All Diamond

Thank you for your feedback — we’re pleased your order arrived safely and met your expectations. We hope you love it!

All Diamond Team

Rated 5 out of 5 stars

All diamond an excellent way to buy…

All diamond an excellent way to buy your diamonds. Great sales price affordable, you can order a bespoke piece exactly as you need and all diamonds will make the ring perfect. I would definitely recommend all diamonds as I was happy with my bespoke ring..

May 31, 2025
Unprompted review
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Reply from All Diamond

Thank you for your lovely feedback! We’re so pleased to hear you enjoyed your experience with All Diamond and that your bespoke ring was everything you hoped for. It’s wonderful to know you found the quality and price just right. We truly appreciate your recommendation and look forward to creating more beautiful pieces for you in the future.

All Diamond Team

Rated 5 out of 5 stars

Absolutely beautiful initial ring for…

Absolutely beautiful initial ring for my daughter.. it is stunning. Great communication.. exceptional service. Thank you

July 8, 2025
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Reply from All Diamond

We're truly honoured to have been part of such a special moment for your daughter. It means the world to us that you found the ring stunning and our service exceptional. Your appreciation inspires us to continue delivering the highest level of craftsmanship and care. We hope the ring brings joy for many years to come.

All Diamond Team

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