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Rated 5 out of 5 stars

I was bringing my daughter to school this morning in Leixlip, as we went through the estate we noticed all the bins had been emptied and lined up really nearty outside people's house and gardens. Not... See more

Company replied

Rated 1 out of 5 stars

I am sorry I didnt read the latest review sooner. I've had the exact same experience. 2 days waiting in, lies told by office staff with no supervisors available for escalation. I am sure there is a... See more

Company replied

Rated 5 out of 5 stars

Great customer service!! Would highly recommend to anyone who can avail I have bins with allied for over 10 years and always collected on the day and very accommodating if you need to leav... See more

Rated 5 out of 5 stars

I’ve been a customer of allied for years they go above and beyond to accommodate . Thanks to Ryan for helping me out and getting my extra bags lifted after Christmas your very good . And Shaunagh als... See more

Company replied

Company details

  1. Waste Management Service
  2. Recycling Center

Information provided by various external sources

Allied Recycling offers bin collection including recycling for the domestic and commercial sector in Westmeath, Meath, Cavan and north Kildare including skips.


Contact info


3.6

Average

TrustScore 3.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Impressive

I was bringing my daughter to school this morning in Leixlip, as we went through the estate we noticed all the bins had been emptied and lined up really nearty outside people's house and gardens. Not just one or two houses, the whole estate! It looked so so well! We were really impressed! To whomever your employees that were on the job this morning a huge thanks and well done from a local resident. It was very much noticed and appreciated! I've never seen the empty bins put back on the path like that!

May 15, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thankyou for taking the time to let us know when our team are doing a good job, We will be sure to let them know their good work is noticed and appreciated. Kind Regards from Team Allied

Rated 1 out of 5 stars

Really poor on all aspects

I am sorry I didnt read the latest review sooner. I've had the exact same experience. 2 days waiting in, lies told by office staff with no supervisors available for escalation. I am sure there is a regulator which I'll research tomorrow. Really poor experience so far and I'll probably move my domestic bins now as a result of the dire skip service. Which is not cheap!!!

April 23, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Hi Sarah,

Thank you for your feedback, and we’re very sorry to hear about your recent experience. We understand how frustrating delays and miscommunication can be, particularly when you’re waiting on a skip service.

We can see that your skip has now been delivered and a collection is scheduled, but we recognise that this does not take away from the inconvenience caused. This is not the standard of service we aim to provide, and we will be reviewing what happened with our team to ensure clearer communication and better support going forward.

We also note that you’ve been using our wheelie bin service for a number of years without issue, and we truly appreciate your continued business during that time. It’s disappointing to hear that this recent experience has impacted your overall view of our service.

If there is anything further we can do to assist or if you would like to discuss this in more detail, please don’t hesitate to contact us directly at 046 9433366.

Kind regards,

Allied Team

Rated 1 out of 5 stars

Skip in driveway for 13 days...

Skip didn't arrive on the day it was supposed to and is now still sitting in the driveway 13 days later.
Have been told it would be collected on all of the last 5 working days, it wasn't.
Received a message yesterday morning saying driver was on way to collect, he/she never arrived.
Customer service agents just constantly saying it will be "tomorrow", terrible delivery/collection service, some agents polite and apologetic, some very rude and blunt.

April 21, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Hi Eoin

Thank you for your feedback, and I’m very sorry to hear about your experience.

We sincerely apologise for the delay in both the delivery and collection of your skip, as well as the repeated missed commitments regarding collection dates. This is not the level of service we aim to provide, and I understand how frustrating it must have been to have the skip sitting in your driveway for such an extended period.

We are also concerned to hear about the inconsistency in customer service you received. While I’m glad some of our team were polite and apologetic, there is no excuse for any interaction that came across as rude or dismissive.

Your comments have been shared with our operations and customer service teams so we can investigate what went wrong and ensure this is addressed internally.

We will prioritise resolving this for you as quickly as possible.

Thank you for bringing this to our attention, and again, we apologise for the inconvenience caused.

Kind regards,
Allied Team

Rated 5 out of 5 stars

Great customer service.

Been a customer for years, and have always found the service great. On the few occasions I've had questions I've always got a very quick and polite answer, be it a query about a bill, or collections. I would have no hesitation recommending them to others.

January 14, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thanks for the great review! We’re pleased you are happy with our service and appreciate your support of our business. We look forward to providing the same good service and support in 2026

Rated 5 out of 5 stars

Happy customer

Have been a customer with Allied now for a few years and have to say I am really happy with how efficient they are with waste collection and any time I have had to ring them for a query or make payments or changes the staff in the office are so helpful and friendly and nothing is ever too much for them to help.

January 13, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you Evelyn for your positive feedback. We’re delighted to hear you are happy with the service provided. We’ll be sure to pass your comments on to the team.

Rated 5 out of 5 stars

I’ve been a customer of allied for more than 10yrs

I’ve been a customer of allied for years they go above and beyond to accommodate . Thanks to Ryan for helping me out and getting my extra bags lifted after Christmas your very good . And Shaunagh also pleasure to chat to you thanks very much .

January 3, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you for your kind words — we really appreciate it. We’re glad that our team could help you over Christmas. Your feedback means a lot to us! We’ll be sure to pass your comments on to the team.

Rated 5 out of 5 stars

Amazing service

Amazing service! Always on time and if they didn’t manage to collect it on the day (extremely rare occurrence), they always recollected within the following 48h if the issue was on their side. They always work very clean too, never littering after collections.

January 5, 2026
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thanks for taking the time to leave such a great review! We’re really pleased to hear you have had a positive experience. We look forward to continuing the same great service for you in the future.

Rated 5 out of 5 stars

Collection always on time and good…

Collection always on time and good customer support

December 18, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you John, we look forward to bringing you the same good service in 2026. Wishing you a very Happy New Year from all the team in Allied Recycling

Rated 5 out of 5 stars

Allied provided excellent service from…

Allied provided excellent service from start to finish for us. Their team has been responsive and professional, collections are always prompt. Pricing was clear and fair, and their attention to environmental compliance really stood out to us when picking. Highly recommended for anyone needing reliable waste recycling services.

December 23, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you Tom, we look forward to bringing you the same good service in 2026. Wishing you a very Happy New Year from all the team in Allied Recycling

Rated 1 out of 5 stars

Highly disappointed in the service and…

Highly disappointed in the service and attitude of one of the call centre employees named Derek he was very rude when I called and now yous have lost a loyal customer as iv moved to Panda and got a good deal

November 25, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with your experience.

We have listened back to the recorded call and found that our team member handled the conversation professionally. We appreciate that situations can sometimes be frustrating, and perceptions may differ during difficult conversations.

We respect your decision to change provider and wish you all the best.

Rated 5 out of 5 stars

No complaints

No complaints. All collections on time.

September 2, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you Stephen for your kind feedback! We’re delighted to hear you are happy with our bin service and look forward to your continued custom

Rated 5 out of 5 stars

Fantastic company

Fantastic company, reliable service - never experienced any problems with the service, with Allied for years

August 4, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you Pauline for your kind words and continued loyalty!
We’re thrilled to hear you’ve had such a positive experience with us over the years. Reliability is something we take great pride in, and it’s wonderful to know we’ve met your expectations. If there’s ever anything you need, we’re always here to help. Kind Regards, Team Allied

Rated 1 out of 5 stars

They literally stole money from my…

They literally stole money from my account.
Avoid this company at all costs.
Missed collections are regular and the customer service person is horrible

June 21, 2024
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Hi MI, We are sorry to hear you have have had a bad experience with our company. Can you let us have some more information so we can look into resolving the issues. Kind Regards, Allied.

Rated 5 out of 5 stars

Very efficient collection service,Using…

Very efficient collection service,Using Allied many years and have never been let down by them.Very polite and courteous to deal with over the phone and friendly drivers.

May 27, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Thank you Damien for your wonderful feedback and for choosing Allied for so many years! We’re proud to provide a reliable waste collection service, and it’s great to hear our team has made a positive impression both on the phone and on collection. We truly appreciate your loyalty.

Rated 1 out of 5 stars

Collection truck passed our house & did not pick up bin

Collection truck passed our house, turned in our estate and exited without picking up our recycling bin. Contacted Allied and they assured me they would contact the driver to return. A 2nd truck arrived and picked up the waste bin but a week later and the recycling bin still remains uncollected. This following a two assurances by Allied staff via phone and email. This isnt the first time this has happened, truly frustrating.

I contacted the company again today. Y email and the response given that there might be an issue with my bin chip, later confirmed not to be the case, and no reason given why repeated promises to get the driver to return last week and a failure to collect the bin today. They did state they would update my account with a small sum (amount not declared). Money is not the issue, just need them to provide the service they’re being paid for and when issues do occur, they’re resolved efficiently (no false promises).

April 30, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Hi Ray, can you send an email with your account details to info@alleidrecycling.ie requesting that this issue be escalated to a manager and we will get this resolved.

Rated 1 out of 5 stars

Can’t reset my password

Can’t reset my password. Wait when company will send me temporary password on my email address or on phone number. Very bad employee working in office. It’s a 2025 outside. Come on … do something… Very unprofessional!!!

February 14, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Can you please provide more details so I can review you complaint. If you don't want to provide your name or account no. on this platform, please call us to have your query resolved

Rated 1 out of 5 stars

The failure to respond to a query after…

The failure to respond to a query after a week is unacceptable.

January 22, 2025
Unprompted review
Alliedrecycling logo

Reply from Alliedrecycling

Hi Tina, We are sorry to hear you are unsatisfied with us, can you please copy and paste the following link to your browser and provide our customer support team with more details of your query
https://www.alliedrecycling.ie/contact/
Kind Regards
Allied Customer Support

Rated 5 out of 5 stars

Iv been with this company for a few…

Iv been with this company for a few years now and I have to say the girls in the office are so helpful , they answer straight away , make sure you are on the right plan that is one of The main reasons I stick with allied is the help you get from the girls
Especially hollie who will let me know my balance and take my payment over the phone to make sure I have collection
5 stars for sure for this company

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with I had to leave out a bit extra the girl in the office Niamh sorted it for me they are just so easy to talk to compared to other bin company’s that you can’t even get through to! anyway it’s a 5 stars from one happy customer!!

April 16, 2024
Unprompted review

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