All Occasion Sweet Shop Reviews 

52
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

The package arrived in a timely manner. Comms were great. Delivery not so great, The Delivery guy threw over the package over the 6ft Gates. So don't know if the contents have been damaged. Bette... See more

Rated 5 out of 5 stars

Great treats, great delivery time and great price...what's not to be pleased about, got the treat box delivered to family members who we can't meet up with due to social distancing and shielding...the... See more

Rated 3 out of 5 stars

I bought three tubs of sweets. When they arrived one of the boxes was damaged. I contacted the company to express my disappointment regarding the way in which they were packaged. They were extremely p... See more

Rated 5 out of 5 stars

Great service. Fast and prompt delivery. Great choice of products. Ordered the Reeses Hamper for my son’s birthday which arrived in plenty of time. Very generous selection. I was impressed and woul... See more

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4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.4

All reviews

(52)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I bought three tubs of sweets

I bought three tubs of sweets. When they arrived one of the boxes was damaged. I contacted the company to express my disappointment regarding the way in which they were packaged. They were extremely prompt answering my email and refunded the cost of the item. I have previously purchased goods from them and would do so again.

December 18, 2019
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, went out of their way to add extra touches to my gift. Really good prices and good quality.

November 26, 2019
Unprompted review
All Occasion Sweet Shop logo

Reply from All Occasion Sweet Shop

Thank you for the fantastic feedback Mariam!

Rated 5 out of 5 stars

Sarsaparilla Tablets

Love, love, love the Sarsaparilla tablets, I'm hooked 😍😍😍 great delivery service as well

September 25, 2019
Unprompted review
All Occasion Sweet Shop logo

Reply from All Occasion Sweet Shop

Thanks for your great feedback Christine!

Rated 1 out of 5 stars

Utterly disgusting customer service

I received a groupon voucher for Christmas to spend £20 with All Occasion Sweet Shop. I tried to order my item on their website but the site refused to accept my voucher. After numerous emails to the Sweet Shop, they finally replied and said it was broken and was being fixed. 2 weeks later (after further attempts) it eventually worked and my order was placed. I was charged £3.99 for shipping. I received an email confirmation saying my order would be dispatched in 3-5 days. However 8 days later I finally received an email saying they were cancelling my order. I asked why and they said its because they were having problems with groupon. I requested a refund for my postage which I am still waiting for. If a business can't agree terms with their partners why should their customers have to suffer? I've had no real apology, no offer of compensation and just a rude matter of fact email. Customer Service is obviously not a value that is adhered to by this company! Don't ever order from them!!

January 31, 2017
Unprompted review

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