Just Eat Reviews 

7,308
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Ordered food, original waiting time from 20-30 mins waited well over an hr and food came, all cold !! Complained and was told they can't do anything! Absolutely disgusting

Rated 1 out of 5 stars

Ordered a pizza from here via Just Eat. Topping was incorrect and a paid item was missing. I provided photos but didn’t receive a refund. Disappointing experience. Don’t bother ordering from them, i... See more

Rated 1 out of 5 stars

Wish I could give - stars, looking at the other reviews, it's same issue of groceries items not arrived or not listed as out of stock with retailers. Claim my missing £6.00 ..refused no reason jus... See more

Rated 1 out of 5 stars

Ordered groceries twice this week. First time never turned up but said delivered. They cancelled and refunded that one. Decided to give them another chance today exact same thing happened , although n... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Découvrez le 1er service de commande de restauration livrée à domicile et au bureau - Commandez en quelques clics ! Des milliers de restos partout en France vous livrent en 30 à 45 minutes, il y en a pour tous les goûts et toutes les envies !


Contact info

1.1

Bad

TrustScore 1 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(7,308)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

very good

very good service

November 10, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Very good feedback ;)
Thanks a lot Linda and see you soon on Just Eat !

Rated 5 out of 5 stars

Simple

Simple , rapide , efficace

September 6, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Hello Eliott, merci pour cet avis.

Nous sommes ravis que votre expérience Just Eat soit une réussite. 😋

Belle et gourmande journée,
Lambert - Community Manager Just Eat

Rated 5 out of 5 stars

Application au top !!!

September 5, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Hello Najat, merci pour cet avis !

Ravi que vous kiffiez l’appli Just Eat. 😋

Belle journée,
Lambert - Community Manager Just Eat

Rated 5 out of 5 stars

Prompt & Trustworthy

The platform is easy to order, fluid and the delivery is always prompt. A huge relief to the suburbs of Paris that doesn't have any other food aggregators.

July 24, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Hey Vignesh, thanks for the review.

Glad you enjoy the Just Eat service. 😉

Have a wonderful day,
Lambert - Community Manager Just Eat

Rated 1 out of 5 stars

Improvement required

Website stated 45 - 60 minutes delivery time. Waited for over 90 minutes. The pizza was cold, Jalpenso and fries were soaked with condensation from the box. Thrown most of it away. Very disappointing.

June 28, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Hello Lee, thanks for you feedback.

Can you send us your order number at serviceclients@just-eat.fr ?

We're sorry for this annoyance, the Just Eat team work everyday to improve its app and experience.

I'm sure your next order will be a success. 😉

Have a nice day,
Lambert - Community Manager Just Eat

Rated 5 out of 5 stars

Super restaurant Himalaya on est fans…

Super restaurant Himalaya on est fans et on commande beaucoup et trop souvent

June 26, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Manger indien c'est la base ! 😍

Merci pour cette superbe note !
N'hésitez pas à noter le restaurant pour faire part de votre satisfaction. 😉

Belle et heureuse journée,
Lambert - Community Manager Just Eat

Rated 5 out of 5 stars

Parfait

Parfait !!!!!!!

June 18, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Bonjour Richard, merci pour cette superbe note.

A très bientôt pour une commande gourmande sur Just Eat. 😉

Belle journée,
Lambert - Community Manager Just Eat

Rated 2 out of 5 stars

Delivered with 1hour delayed

June 11, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Hello Tom, sorry for the delay.

Make sure you rate the restaurant on our Just Eat website to inform Just Eaters of the potential delay.

If you're not satisfied by our service, send us your order number at serviceclients@just-eat.fr

Have a nice day,
Lambert - Community Manager Just Eat

Rated 5 out of 5 stars

Site hyper utile

May 7, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Bonjour Anthony, merci pour cet avis !

Nous sommes ravis que votre expérience Just Eat soit une réussite.

Belle journée,
Lambert - Community Manager Just Eat

Rated 5 out of 5 stars

Simple et efficace

Hmm simple a utilisé en la relation restaurant client est bien prise en charge

May 4, 2018
Unprompted review
Just Eat logo

Reply from Just Eat

Bonjour Joséphine, merci pour cet avis !

Nous sommes ravis que votre expérience Just Eat soit une réussite.

Belle journée,
Lambert - Community Manager Just Eat

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