All Round Fun Reviews 

6,741
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Had a decent online experience. I had problems with registering at the time possibly due due to site maintenance. After buying from them I got a dispatch notification the next working day. I only rece... See more

Rated 5 out of 5 stars

Recently purchased Santa Clara 4 Seater Sofa Set With Storage, excellent delivery within 2 days. Delighted with the purchase, good quality. A couple of issues, the screws were missing and a mark on o... See more

Rated 5 out of 5 stars

I ordered from this company on the basis that the garden item was a very good price. The order confirmation email came through fine. Next day I had notification from the delivery company that the ite... See more

Rated 5 out of 5 stars

Ordered a garden table and 4 chairs on the Thursday, rang the next day to ask if they send an automated email, as we hadn't received one. The guy I spoke to was very helpful and sent me a manual email... See more

Company replied

Company details

  1. Hot Tub Store
  2. Game Store
  3. Garden Center
  4. Outdoor Furniture Store
  5. Toy Store

Written by the company

All Round Fun was established in 2005 and we’ve been bringing you an exciting range of indoor and outdoor play equipment, garden swings, playcentres, trampolines, swimming pools, and games tables ever since. We recently added a range of garden furniture and accessories as well as an exciting range of Christmas Trees and decorations. Based in Manchester, we have an extensive selection of in-stock items in our warehouse, meaning that products can often be sent to you with next working day delivery. Our range has been specifically chosen to offer great quality at affordable prices, and we pride ourselves on our excellent customer service. You can shop our full range of products in the comfort of your own home on our website or, if you prefer, call us on 0800 043 0437 between 9am-5.30pm, Monday to Friday, to speak to a customer service advisor.


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

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3.8

All reviews

(6,741)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Bought an egg chair. Good price, Great experience with all round fun, quickly dispatch. kept well informed every step.

Recommended.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Furniture I bought has unique style…

Furniture I bought has unique style that adds a modern and chic vibe to my living space. The color choice is perfect! It was easy to assemble, and the secure delivery meant there were no worries about any damage during transit. 👌

May 24, 2024
Unprompted review
Rated 4 out of 5 stars

This gazebo is a gem

This gazebo is a gem! It was easy to assemble, and the secure delivery meant there were no worries about any damage during transit.

October 14, 2023
Unprompted review
Rated 1 out of 5 stars

Bought a scooter in June 2022

Bought a scooter in June 2022, my granddaughter rode it half a dozen times then it stopped charging, tried to get in contact with all round fun but phone number doesn't exist and they don't answer emails.
Please DO NOT buy products from this company or you will end up either very upset children like we have, buy from a trusted company.
Miss Barnes

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Be very careful before ordering

People do need to read the reviews about this company. I would not recommend. I ordered a trampoline. That side went fine. Then got an email from them a few days before delivery to say the delivery company had been unable to contact me. I tried to contact All Round Fun but it’s impossible. Contact number is out of service. They take weeks to reply to emails, if at all. So I went to delivery company directly - they had a completely random mobile number on their system - I have no clue where it came from?! Anyway, sorted delivery and it arrived and I built it. Noticed some imperfections on the jump mat (about 5 or 6 of them) and I have attached a picture of one. Emailed the company on 31/7/23 about the issue. No response. Emailed again on 8/8/23. Still no response. I have now gone directly to Plum (maker of trampoline) who have been superb! They are sending me a new jump mat on Monday free of charge! I wouldn’t recommend this company unless you want a lot of hassle that you can’t sort because you can’t get in contact with the company.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

Faulty Goods

Terrible company and customer service, or rather lack of. Third time have purchased from this company, however on this occasion several attempts to contact them over faulty goods received have been futile.
Phone number is unobtainable. Several emails sent over the course of a month remain un-answered. No solution to faulty purchase. Will never purchase from this company again and advise others to avoid doing so.

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid from this company

Avoid from this company. No email confirmation regarding the order, no valid phone number, no response to query emails. No any communication regarding shipping ( still waiting for my order) This company is a joke.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
Customer service is non-existent.
Initially the order arrived late, then arrived with parts missing. They did respond to emails initially but 18 months on I still can’t use the product or given any route forward. There is no contact number and no way of resolving any issues.

July 8, 2023
Unprompted review
Rated 1 out of 5 stars

its a scam company

its a scam company. no item received.no real phone number. tried to call them. saying incorrect number. no replying to emails. not replying via messages on facebook.

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting for a reply

Still waiting for a reply. Delivery date was 2 weeks ago and nothing received.
If you like to throw money away, buy here as no communication no phone no nothing.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT ! I have just taken delivery of my new…

I have just taken delivery of my new Garden Dining set! I am over the moon with the service and quality of my good!!! The same set was double the price on another website and to be honest I was expecting something to be very wrong with the product, how wrong was I! Delighted customer and I would not hesitate to recommend!

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

WARNING...

WARNING.... DO NOT BUY FROM THIS COMPANY.

I placed an order on Bank Holiday Monday, I received no order confirmation at all on email so the next day I cancelled the order via email. I then had a message on Wednesday from Arrow Logistics trying to book the delivery. I advised I had cancelled the order and would not accept delivery.

Now All Round Fun have taken £639 from me and are saying I have to pay £100 failed delivery charge.

Absolute scam, shocking customer service and Suzanne is rude, aggressive..I have NEVER dealt with such a shocking company.

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

Bestway pool net

Ordered a Bestway pool net which still has not arrived. The phone number on there site doesn’t work and they won’t reply to my emails. If I don’t receive item I will have to clam money back through bank.

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

Appallingly service bought an egg…

Appallingly service bought an egg chair, no nuts and bolts to put stand together, they sent some in thee post after complaining, when they came they were wrong ended up getting them myself, sat on about three times and it bent and that was only women. What a terrible company a shame as I always try to buy British.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service...ordered a…

Absolutely shocking service...ordered a trampoline for my sons birthday, upon assembling straight away there was a piece that does not slot into any others as the ends are the same size, after trying for 2 hours we packaged back up, my sons birthday was the next day!! Completely ruined this surprise purchased elsewhere the next day with fabulous service, trying to arrange a collection and they are refusing until I unpackaged the box and send images!!! Images of what me going round trying every slot...ridiculous! I am well within my return period and within my rights to do so, their last response was SEND IT BACK BUT WE WONT ARRANGE A COLLECTION!!! avoid ordering from this company this is disgusting..the item was a childs present returning it was the last thing I wanted to do and a massive stress/inconvenience having to purchase elsewhere.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Failed to deliver my item on the day I…

Failed to deliver my item on the day I selected. This company does not answer emails. The telephone number online for them is out of service. I wish I had purchased else where now, having an upset child. The couriers (tuffnells) are as restricted in getting hold of or providing delivery info. Just avoid this company

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a garden table and 4 stools on…

Ordered a garden table and 4 stools on 5th may for a party on 10th, they never arrived so I asked for a full refund, they said they had been trying to contact me to deliver them but couldn't get through, they had my email address but didnt use it, my phone was always with me, so they were going to charge me £60 for the inconvenience, so when they did refund they took that off. I don't know why they would think I would order and pay for the goods but not want them delivered? Their attitude when I did complain was awful. DON'T USE THEM, THEY ARE UNRELIABLE!

May 23, 2023
Unprompted review

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