While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team at alphatech are patient, supportive and fast. We have received excellent customer service over the years and I'd highly recommend them to any organisation looking for IT support.

Rated 4 out of 5 stars

Dillion worked hard to solve a printer solution and eventually together remotely we managed. Grat service!

Rated 5 out of 5 stars

We needed an internal IT build from the ground up to support a large project for our client. Alphatech not only built this and made it functional as quickly as possible but also managed to provide... See more

Rated 5 out of 5 stars

I needed an email setting up today for a team member; the request was completed within 5 minutes. I then asked for a quote for a new PC, and again, the quote was ready in a matter of minutes. Always s... See more

Company details

  1. Computer Support and Service Company
  2. Business and IT Consulting Agency
  3. Computer Consultant
  4. Computer Repair Service
  5. Internet Service Provider
  6. Telecommunications Service Provider

Written by the company

With over twenty years of experience providing IT solutions to businesses alphatech has certainly proven its credibility as an IT solutions provider. First and foremost, “Make IT Simple” has been our mission for over twenty years. As a result, we have mastered the art of cutting through all that technical jargon. We simply translate all the technical information into easy to understand IT solutions for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou!!

After being in a contract with another company for IT support and never getting much help I contacted Alpatech and spoke to Alan who was extremely helpful & friendly. He helped me sort out a number of issues we were having throughout our offices with pc's, printers and franking machine connection issues. It was lovely to speak to someone that did not confuse me with technical terms and got the job done. I recieved more help in 1 hour than in 4 years from previous supplier. thankyou

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Priceless Service

After carrying out a review of needs you suggested we look at secure off-site backup for our company data.
Whilst we assumed this was something we would never need, it was a good to know we had another back-up in place.
How wrong we were, when one day we tried to access our hard drive only to find out it had crashed & died. Not a problem we thought as it’s backed up onto another hard drive – again how wrong we were as this had also failed!
Disaster was quickly averted with one call to Alphatech who were quickly able to restore our data from the secure offsite backup.
I cannot thank you guys enough & would hate to think what would have happened if we hadn’t taken your expert advice.
I will continue to happily recommend Alphatech IT Solutions to friends, family and clients, safe in the knowledge that that they can rely on your expert advice & service.
Many thanks – keep up the excellent work.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

IT Customer Service - on another level

My level of expectation in this field was fairly low, due to past poor service from other providers. This was before I was introduced to Rob and the team by a trusted business associate. I cannot recommend their outstanding service enough. No jargon or excuses. A very friendly, experienced team who just get the job done. Isn't that what everyone wants??

October 2, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look