Alpine Elements Ltd Reviews 593

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional demeanor, highlighting how they went above and beyond to ensure a memorable and comfortable stay. The quality of the food is frequently described as outstanding, with many appreciating the diverse and delicious meals, including accommodations for dietary needs. Reviewers also commend the excellent locations of the chalets and hotels, noting their convenience for accessing ski areas and local amenities, contributing to an overall excellent holiday experience. However, some customers also noted that a few chalets appeared a little tired and could benefit from a refresh. Additionally, a small number of people experienced issues with Wi-Fi accessibility in certain areas and occasional electrical problems.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the convenient access... See more

Quality

Clients share positive opinions on quality, particularly regarding the food. Reviewers consistently praise... See more

Service

Consumers find service to be positive, with many praising the helpfulness and attentiveness of staff, who... See more

Holidays

Users describe positive interactions with holidays. Customers consistently report great holidays, often... See more

Based on these reviews

Rated 5 out of 5 stars

We had a fantastic weeks stay at Chalet Jolie! The rooms were comfortable and clean. The food was very high quality all through the week. The location of the chalet is perfect for getting the bus... See more

Rated 5 out of 5 stars

We had the most wonderful stay at Chalet Elegant. Finn and Elliot were incredible hosts and looked after us so well from start to finish. The quality of the food was absolutely top level — every meal... See more

Rated 5 out of 5 stars

Chalet holidays are made (or not) by the chalet hosts. We were lucky to get Deni and James looking after us and had the most amazing holiday in Morzine. Professional, efficient and friendly. The food... See more

Rated 5 out of 5 stars

Made the booking process straightforward and felt at ease from the word go that everything was covered. Staff, food and hotel itself were top notch, ideal location slightly away from the noise of the... See more


Company details

  1. Travel Agency
  2. Ski Holidays

Written by the company

Alpine Elements is a specialist ski, snowboard and summer active holiday company. We have been operating for over 18 years and take over 22,500 clients away to France, Austria and Greece each year, many of whom are repeat guests or recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

593 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

We stayed at Chalet Cretet in Meribel

We stayed at Chalet Cretet in Meribel, and the hosts, Brit and Ben, were fantastic. They were friendly, helpful, gave advice on where best to ski for changing weather conditions, and had an all-round great, positive energy. No request was too much trouble. The food was delicious, and they went out of their way to cater for dietary requirements. We had a great holiday and would recommend Alpine Elements, and if you get a chalet with Brit and Ben, then you're in for a great week!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great stay at Chalet Alisier 1

Great stay at Chalet Alisier 1, La Plagne.
The staff were fab - Liam, Lauren, Lizzy - we felt very looked after and the food was also great. The chalet could do with a refurb as its a little dated but still cosy and very well located with great views and considering the price I felt it was good value.
We also had stand out pre-departure service from Charles (and Charlotte) as we had some difficult family issues in the weeks leading to departure, and we never sure if all us of would be able to travel.
We would book with Alpine Elements again!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great holiday

Great holiday, transfers on time and comfy. Chalet great, food lovely especially the cakes! Ella and Florence were great hosts and very flexible for fussy eaters!

April 5, 2026
Unprompted review
Rated 4 out of 5 stars

Laurier is a spacious traditional chalet

Laurier is a spacious traditional chalet with fabulous views of the pistes and mountains. Furnishings are basic but there is plenty of seating for 15 people. The hosts, Ben and Jacob, were charming and helpful, and they cooked us lovely meals with a smile. Nothing was too much trouble for them.
On a practical note, the showers are in need of a refurb and some rooms would benefit from extra hooks to hang wet ski gear at the end of the day. A full length mirror in each room would be appreciated, as would extra sockets. All in all, though, we had a great holiday in Chalet Laurier and will be back!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Tetras Lodge

Just got back from a great week at the Tetras Lodge Hotel. My wife and I enjoyed everything about it. Great location in a lovely Alpine Village with easy access to all the fantastic skiing in Tignes and Val-d'Isere. Very comfortable room/bed, helpful and friendly staff, excellent food and reasonably priced wine! All in all a really enjoyable week. In fact, we've already booked to go back!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely chalet


Lovely chalet, very welcoming Alpine Elements team (special shout out to Izzy our chalet Host) and amazing food.
Would highly recommend👍

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great stay and fabulous hotel in Morzine

Enjoyed a wonderful week at the Hermine Blanche hotel in Morzine.
The hotel is situated with easy access to Morzine and Avoriaz with a regular free shuttle bus running directly from outside the hotel. Alternatively the walk to the main lifts isn't too far over the bridge.
The food was fabulous all week and the staff were super helpful and friendly.
Big thanks to Shane, Bruce, Michelle and all the team.
Highly recommend a stay here.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to the staff

A huge thank you to the staff (house keeping, chefs, bar staff, front of house, waiters/watresses, management etc... I hope I haven't missed anyone out). We had such a fantastic stay and we enjoyed getting to know you all. You gave the lodge a very welcoming/homely feel and you were always happy to take your time and talk to us. I would definitely come back and I want to thank you for a wonderful stay :)

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic stay at chalet…

We had a fantastic stay at chalet Alisier and would happily return. The location was ideal with just a short walk to the nearest lifts and there's a great bar (la mine) nearby too that has live music most nights.

The chalet itself was warm, clean, and very comfortable after a long day of skiing.

Our hosts Liam, Lauren and Eliza were brilliant. They were really welcoming and attentive without being intrusive. Food was really good too.

Overall, a brilliant chalet with a great atmosphere — ideal for anyone looking for a comfortable and friendly base for a ski trip.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent holiday in La Plagne

We were welcomed by Jasmine on our arrival. She was polite and professional and found time to make sure we were well settled in. We were provided with an excellent selection of breakfast. Her scrambled eggs went down particularly well. Dinners were well prepared with some flexibility in timing. The wine flowed and we had an excellent time. I was particularly impressed by the boot warming, with Jasmin ensuring we had warm feet every morning.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent time spent in chalet Jolie.

Excellent time spent in chalet Jolie.

Lucy, Evie and Huxley were fantastic hosts, very friendly and attentive.

A short bus journey to Meribel village and Centre. Sauna and hot tub really appreciated after a long day on the slopes.

Would definitely recommend.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Jolie hosts - fantastic

Fantastic chalet hosts Huxley Lucy and Evie made us very comfortable so friendly and welcoming. They cooked us amazing meals from breakfast to three course dinners the food was absolutely delicious and they were amazing company into the bargain. Thank you for an amazing week.

March 15, 2026
Unprompted review

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