Al's Hobbies always provides brilliant service regardless of how big of small your request is. Every time I've been in everyone who's served me has been super helpful. 100% recommend them for anything... See more
Company replied
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See what reviewers are saying
List an item as in stock, take your money then tell you the next day it actually isn't in stock
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A fantastic experience buying for Al’s. People who are incredibly friendly, hugely knowledgable and really helpful. In addition to buying some bits I needed, I probably spent a good hour just chatti... See more
Company replied
That rare beast, a real, physical model shop with a vast stock, covering most of the modelling bases and all presided over by the ever helpful, ever knowledgeable, ever charming Ali. I've been buyin... See more
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Company details
Written by the company
Started in 1997 by Ali Machinchy Snr, Ali Machinchy Junior and Jane Machinchy. Al's Hobbies began in one small store in Hainault essex. From there it grew into one of the UK's largest independent retailers of radio controlled equipment.
Contact info
28 Stratford Road, MK12 5LW, Wolverton, Milton Keynes, United Kingdom
- 01908 313142
- alshobbiesweb@gmail.com
- www.alshobbies.co.uk
4.2
Great
112 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service
First time visiting store can not express how helpful and friendly everyone was. Spent a lot of time giving advice and helped tweak car.
Would highly recommend to anyone.
Such lovely people will definitely be a regular customer now..
Thanks from H
September 8, 2018
Unprompted review
Reply from Al’s Hobbies
Thank you for the great review!
Excellent service.
I bought a Tamiya container trailer from them and they have also done some repairs on my rc truck. Spoke to Steve who managed to get the trailer at a very competitive price and was delivered direct to my door.
I'm fairly new to this hobby and having a physical shop where you can go for help and advice is very handy, not many places like this left now.
January 24, 2018
Unprompted review
Reply from Al’s Hobbies
Thankyou for the 5 star review and kind words Wayne. All of us here, especially Steven really appreciate you taken the time to write it.
Visited their mk shop last year great …
Visited their mk shop last year great service have just received a small order by mail both times great service and great staff
January 24, 2018
Unprompted review
Reply from Al’s Hobbies
Thank you for taking the time to write this review. All of us here at Al's Hobbies really appreciate it.
Hopefully we'll be able to help you with further items in the future. :)
They knnow their stuff
Only been here a hand full of times, Great customer service, any problems they will find a solution
January 24, 2018
Unprompted review
Reply from Al’s Hobbies
Thankyou for spending the time to review us on Trust Pilot. Thankyou, from all of us here at Al's Hobbies.
Excellent service very friendly staff
Excellent service very friendly staff
Had RC truck kit delivered when they said it would come very impressed with them and would recommend to anyone
January 24, 2018
Unprompted review
Reply from Al’s Hobbies
Thanks for the 5 star Review Paul. We really do appreciate it!
Lack of communication
I ordered 10 items that are required for an upgrade project on a Vaterra Ascender worth just over £100.
When I did not receive any updates re my order after 7 days, I emailed for an update. I have not received a response to this email.
I did receive 8 of my 10 items and a refund for the missing two. This means I cannot complete my upgrade project with the items supplied by Al's.
I guess that Al's did not want to inform me of the missing items as I would have cancelled the entire order.
Sending it back would be pointless as I will end up out of pocket due to delivery charges.
I will now have to find the last two items elsewhere
November 2, 2017
Unprompted review
Reply from Al’s Hobbies
Hello Erik,
We have recently begun to work with trust pilot and have immediately seen your review. We appreciate that from your report, we did not offer what we would deam to be an acceptable standard of service.
If there is anything we can do to rectify this - despite the time that has passed, please let us know and we wil do our best to assist you.
Kindest regards,
Al's Hobbies Staff
Introduction to Al's Hobbies.
I recently joined as a member of staff, but I'm trying to be as honest and un-bias as possible here. I've seen how brilliantly the staff service the customers and their knowledge base is outstanding. Alongside which, the amount of products listed on the site is huge. You are in safe hands making a purchase here.
May 27, 2017
Unprompted review
Reply from Al’s Hobbies
Thanks for the review Garry. Hopefully we can get some more in the coming months!
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