While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Initially nervous about spending a big amount the seller responded quickly to my queries and kept me up to date on delivery. Item arrived dead on time and was as good as it looked on the website.

Rated 4 out of 5 stars

All went well, a very personable service which made me feel valued as a customer. I deducted one star as returns have to be paid for. Personally I find this off putting as when buying online you are n... See more

Rated 5 out of 5 stars

I can not recommend Also Home more highly! Fantastic products (we recently purchased some plates & bowls) - very good quality, and their designs simple; but just a bit more unique than others. Their c... See more

Rated 5 out of 5 stars

Gorgeous high quality storage basket. Love it! Superb quality and perfect size to store my daughters stuff in our hallway. Great customer service, fast delivery, and also received a lovely candle. Wil... See more

Company details

  1. Interior Designer

Information provided by various external sources

Shop Online at ALSO Home for home decor, furnishings and home accessories. Our range includes luxury bed linen, dining products including unique ceramics and beautiful home accessories. Accessories include baskets, vases, candles and candle holders, a...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Previously Unable to get a response from Also Home

Yay, eventually got a response by email after sending a chat request. Problem sorted in a matter of hours and a new parcel sent with next day delivery! Thank you. Previous review follows- I ordered some items on 29/12/2023 and have still not received them. My Post Office tracking says they were collected by them on 03/01/2023 but I can’t get through to their customer services (over a 40 min wait). I have sent 2 emails to Also Home, 8th Jan and today to see if they can help but not had a reply yet. I have also rung Also Home 3 times today, phone rings for about a minute then just cuts off!

January 12, 2024
Rated 4 out of 5 stars

Good company to buy from

All went well, a very personable service which made me feel valued as a customer. I deducted one star as returns have to be paid for. Personally I find this off putting as when buying online you are never sure of the colour so it can be a risk. Home decor such as cushions etc should be free returns

October 26, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look