Dorota was fantastic
Dorota was fantastic! My dress looks fabulous because of her work. She’s made sure everything is exactly how o wanted. Thank you!
August 18, 2026
Unprompted review
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4.1
Great
7 reviews
No history of asking for reviews
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Dorota did an amazing job at altering…
Dorota did an amazing job at altering my dress and I’m very grateful to her for being able to squeeze me in with short notice. Everyone has been very friendly and helpful. I’m super happy, thank you very much!
August 6, 2026
Unprompted review
Two expensive leather jackets beautifully altered…
Two expensive leather jackets requiring shortening of the arms. Beautiful job done by expert hands. I am so grateful for this. The photo shows the Belstaff jacket looking fantastic!
February 27, 2026
Unprompted review
Great service from start to finish
Great service from start to finish, took a pair of pants to be shortened, they were ready the next day and a perfect fit!
February 19, 2026
Unprompted review
very helpful and polite thankyou did…
very helpful and polite thankyou did amazing job
February 7, 2026
Unprompted review
Canada goose repair
Great service they done a repair on my Canada goose and it was perfect. Staff were lovely and I would highly recommend thanks
January 14, 2026
Unprompted review
Poor customer service
"It's frustrating to escalate a refund issue to @CitizensAdvice. Over the past 5 weeks, we've exchanged 18 emails — yet I'm still being asked for the same information, and my replies are ignored. As a 60-year-old woman, I'm cautious about sharing personal details unnecessarily. Under GDPR, I have the right to limit how my personal data is used — this constant probing is unacceptable. The Consumer Rights Act 2015 entitles customers to a refund if goods are faulty or not as described, yet this company’s refund policy is needlessly complicated and obstructive. I'm also deeply concerned that the manager's behaviour has reduced seamstresses in the shop to tears during phone calls. This isn’t just about money — it’s about respect, accountability, and how people are treated. #CustomerServiceFail #GDPR #ConsumerRights"
One star for the work carried out by the steamstress.
October 3, 2025
Unprompted review
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