Alternaleaf Australia Reviews 

Excellent service and delivery great to talk to you,,,,,

One complaint which I have brought to your attention in the past is most of my medication is under weight by 1 or 2 grams

Im still waiting for my script to be available to me. Normally it's available straight away. I had my appointment 1 1/2 hour's ago. But did have a good experience with the doctor apart from this .

Relief the pain and severe anxiety,
Thanks 🙏 God, Thanks Alternaleaf 😊

Understanding, respectful, reliable professional service.

The Alternaleaf team have always provided a high level of care, knowledge and professionalism. They’re always very friendly to deal with and compassionate towards my mental and physical health journey. Since starting my treatment, it’s been a life changing experience and my quality of sleep and life has improved significantly. Thank you to everyone on the Alternaleaf team for all of their support.

My Dr is so easy to speak with and understand what i am going through
So easy to access and make appointments,
Quick delivery of scripts, staff are also lovely to deal with.

Unable to use script even though it hadn't expired.
Had to pay for another consult.
Video link didn't work again.
Usual brand not available. Don't like alternate.
Prices still exorbitant.

Unhappy but locked in.

I had an issue 2 weeks ago with my appointment and like professionals they sorted out the problem so satisfied i wouldn't go anywhere else thank you

Support from staff both medical and non medical has been very good whilst my medication gets tweaked and sorted. Very happy. Definately doesn't feel like they're a sales team. My Dr is mindful of my budget while also working out the best results for my particular needs.

The lady i spoke to was not my normal contact doctor.
I could not understand her very broken english, which left me feeling rather anxious and stressed about her understanding of my issues.
Ive not had this experience before.!

Easy to access and helpful to talk to people

Quick and easy

Perfect model hindered by you and by the TGA of course. Being 8/10 perhaps being a bit picky. Not being able to know products available, makes it still tough. Having doctors that script different amounts for the same condition, got a GP in a different state then changed dr. then he left, new dr. scripts different again, Sadly, an internal issue. ALl fixable I am sure Dr said she would note it very nice Dr. Other blue sky , should be able to choose day of delivery. eg I go to the office 2 days a week, Monday and any other day. Missing the order going to the post office is a pain. Trying to nail the right day is not that easy. As it can be 1-3 days of course, However, recently been semi manageable. Also 50% of the time get a time window other times not. Again you don't control the courier, something like a uber delivery model could be a chargeable extra or weekend delivery all on your radar I am sure. Product is always spot on, staff also. Needs to be some way for patients to know what products (flower) you have so they can have better discussion with the Dr. #ThanksForAsking ❤️

Understanding and care for my health. Listened and the lady was very helpful

constant rescheduling.
I'll be off to healing leaves.

Not having to leave home for my appointment. Being able to choose a time that suits me. The doctor is always on time.

I liked the help I got what I didn't like was being told that ive been told 3 times to get a letter from my doctor ive inly ever been told once by rather last doctor I spoke to months back...I have never received a email nor letter to give to my doctor as he already knows I smoke medical flower

Very poor admin. Rude staff. Inaccessible support. Their admin system is badly broken.

Their system incorrectly allowed me to order over my limit. It has now been 5 days, no refund, no cancellation meaning I can't restart a correct order until they cancel the current order. Multiple phone calls waiting over and hour, multiple emails. Zero progress and I have no pain relief for a serious condition that "alternative" medication helped me get off multiple pharmacy medications. Now those scripts have expired I have nothing at all!