Aluni.Net Reviews 318

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The experience was great already at the beginning because the website was clear and helpful. Also the proper price and quality met each other. Also, the conpany felt trustworthy and the paperwork didn... See more

Company replied

Rated 5 out of 5 stars

The team is incredibly kind, well-organized, and lightning-fast at answering questions. They offer very reasonable prices compared to other agencies. If you are a student looking for a stress-free boo... See more

Company replied

Rated 5 out of 5 stars

Aluni.net really showed themselves as a great support during my Erasmus stay in Madrid. Accomodation was the same as advertised, and the company served as a safe third party for everything to go well... See more

Company replied

Rated 5 out of 5 stars

Contact with Aluni team was always easy, they respond really fast. They were always willing to explain me things I didn't understand in polite and kind way. If I had rent something again in Madrid I w... See more

Company replied

Company details

  1. Student Dormitory
  2. Outdoor Activity Organiser
  3. Real Estate Agency
  4. Residential College
  5. Short Term Apartment Rental Agency
  6. Youth Hostel

About Aluni.Net

Written by the company

Aluni.Net - Alojamientos Universitarios
Encuentra tu alojamiento de estudiante en Madrid, Barcelona, Valencia, Alcalá, Sevilla o Granada.
Aluni.Net es la empresa líder en España en el alquiler de pisos compartidos para universitarios: desde 1998, más de 40.000 estudiantes se han alojado con Aluni.
Los pisos compartidos, cercanos a las principales universidades y muy bien comunicadas con el centro de la ciudad, combinan seguridad y precio económico.
Todos los pisos están completamente amueblados para estudiantes, con Internet y servicio de mantenimiento.
Comparte tu experiencia en España viviendo con estudiantes de tu edad a unos precios mucho más reducidos que cualquier residencia universitaria.

Contact info


4.8

Excellent

TrustScore 5 out of 5

318 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Easy & Accurate

Relatively easy to work with getting the apartment and the apartment was accurate compared to its listing.

August 23, 2023
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Reply from Aluni.Net

Muchísimas gracias Chloe

Rated 1 out of 5 stars

My experience as a student-tenant

Don't let this be your only option. Beware, it smells of scam.
I rented a room for half a semester, and in the beginning, everything was Ok enough. The website is old, unstable and unintuitive, but it did showcase the apartments somewhat truthfully. Mine was a bit un-ready, and required A LOT of pushing to ready up, or if any issues arose, to get them fixed. I expected it, since Madrid's housing market works like that. The problem was at the end... Every month, on the first 5 days, you have to pay your rent and an estimate of your past utilities if the bills aren't ready yet; once you've finished you need to pay the last estimate for the last month you stayed. I did so, but they decided to raise it after the fact and detract it from my deposit. I'm currently fighting with them to get it back. Try and avoid it unless you literally have no other option, you'll get a room, but maybe also a problem.

February 7, 2023
Unprompted review
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Reply from Aluni.Net

Estimado Javier,
Con la información que aparece en TrustPilot no sabemos quién eres eres, ni si realmente estuviste alojado con nosotros, solo sabemos que te llamas Javier. Llevamos más de 25 años gestionando el alojamiento de estudiantes, y nos duele tu opinión desfavorable. Pensamos que somos muy claros tanto en las obligaciones como en los derechos del estudiante, escritas en las cláusulas del contrato y que están en nuestra web de Aluni.net. Tanto en la publicidad del piso, como antes de contratar se indica que el estudiante, a falta de facturas de consumos, debe pagar las estimaciones que figuran en su contrato de alquiler, y que, según van llegando las facturas de consumos, se regulan los pagos de consumo de cada mes. Lógicamente, el último mes no suele haber factura de consumo, y se estima en función de las dos últimas facturas reales que hayan llegado al piso, y esto es de forma automática en la liquidación de la fianza, y así conseguimos devolver las fianzas en unos 15 días desde la salida del piso, sin tener que esperar el estudiante a la última factura de consumo que puede ser bimensual, y además, cargarla la compañía una quincena más tarde. De todas formas, si el estudiante desea esperar a las facturas reales antes de proceder a la liquidación de la fianza no hay problema. Nos gustaría poder ayudarte y conocer tu caso mas a fondo, por lo que no dudes en contactar conmigo.
De todas formas, te agradecemos tu opinión.

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