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I needed to exchange a TV remote control. Royal Mail tried to deliver the first one I ordered but it hadn't been collected, I didn't realise till I chased it up myself. Poor dad was struggling with hi... See more
Company replied
I ordered a telephone for my mother who suffers with mild cognitive impairment. The order and delivery went smoothly enough but when I installed the phone I couldn't lift three of the dial buttons to... See more
The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in. The item wa... See more
Company replied
Company details
Information provided by various external sources
AlzProducts are a specialist retailer of disability aids for people with Alzheimer's & Dementia.
Contact info
7 Bayton Road, CV7 9EJ, Coventry
- 02476422224
- info@alzproducts.co.uk
- www.alzproducts.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The calendar clock helps my parents keep their independence.
The calendar clock is a great idea for people who are beginning to forget what the date is or what day of the week it is. Combined with an ordinary calendar with appointments and visits written on it gives them more independence and security that they know what's going on. My only critisism is that there is a comma after the date (13, June 2014)........why! It is incorrect in the UK and even my parents with Alzheimer's recognised that.
Delivery was quick and efficient.

Reply from AlzProducts.co.uk
So far so good
Looks nice , but programming could be a nightmare ... time will tell !!
Quality product as advertised, prompt delivery & good customer service also.
I am pleased with my online purchase.
Good product, ordered and arrived very quickly
Have not tried the product yet but looks a great idea: arrived very swiftly and without hassle.
Service - ok, product - not so ok!!
The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in.
The item was smaller than expected, wasn't really worth the money and I am unsure whether to buy from this website again.

Reply from AlzProducts.co.uk
This company provides mail order products with an excellent follow-up service, providing telephone help and advice.
Nothing is too much trouble for the staff at Alzproducts. They are interested in how you're getting on with the product, and keen to help if you need telephone support. Mail order with added value!
Fast efficient service.
I ordered the telephone with space for four photos and a cover plate for the numbers. The handset is nice and bulky and my mother places it back without leaving it off the hook, which often used to happen. It has good amplification adjustment too. I also thought it was a very good price and an excellent product for people with dementia. AlzProducts were efficient and the whole ordering and delivering process went smoothly. Thank You
AlzProducts.co.uk provided me with A1 service
I found AlzProducts.co.uk through a google search which was very fortuitous - not only did they offer a huge range of products, they also shipped internationally. My father has alzheimers and I have struggled to find a clock that clearly shows the day, date and time and also a simple to use TV remote control. I was also interested in a telephone and had some problems with the website because of this. However I received a very helpful message explaining from Tom explaining the problem and I was then able to place my order. I must have accidentally left off the street number from my address on my order, but Tom was on the ball to email me to get the correct details and my order arrived within a week. First rate products and first rate service - thank you so much.
No more calls from my mother
My mother would frequently hit the wrong buttons on the Sky handset and get stuck on an unavailable channel.
Now, I have programmed the Flipper Hand Set to only go to five channels on Freesat. No more reboots to contend with.
Heaven!
No more call-outs.
I have taped over the green on/off button on the Flipper to avoid my mother getting into standby, which is another problem.
My mother has dementia and finds the Flipper very easy to use.
I control the maximum volume by going into the hidden Hotel Mode on her Panasonic TV.
Arrived quickly, but not as shown on the picture!
Good delivery, this clock is shown with no writing on the frame unlike Amazons picture of same clock, so naively I thought it was a plain frame! It came with the makes name on the frame which I could have had from Amazon much cheaper. I do feel a bit cheated.

Reply from AlzProducts.co.uk
the clock is still ticking.....
Easy to order & calendar clock was delivered ahead of schedule. Works well, no setup required and easy to read.
Very happy with clock and quick postage
Clock has improved her recognition of the time of day but only when she remembers to look at it.The next step for your technicians would be to make one that speaks the time of day. Although this could create more problems because my mum would sit there and argue with thew clock because it was telling her the wrong time.
I still find it very difficult to get my head around the fact she is unable to work out morning or night. She may have a 1 hour sleep in the afternoon wake up and be convinced it is the next day even though it is starting to get dark.
I try to get as much information about this on the internet and I am learning more and more how to cope with someone with Dementia, it is very difficult for her and us. Thanks again
Peace of mind!
I bought this lockable electrical socket cover to ensure that the plug for the lifeline telephone was not removed from the socket or switched off. It is brilliant. If you have someone in the family with dementia I can whole heartedly recommend this item.
You will find that the service you receive is second to none
Excellent service
First rate personal responses to emails with offers of specific help. Refunds speedily expedited.
Wonderful service
The flipper remote control was excellent for my dad who has Alzheimer's. The customer service was excellent, I spoke online to someone who answered all my questions. I would recommend this site to everyone who knows someone with Alzheimer's for the products and the service.
excellent
Bought this for my 91year old mum who has dementia. If I'm being honest It makes me feel happier to know it's there for her. A bit like a security blanket. The concept is brilliant.
Now I remember why I will recommend this company others!
Extremely helpful customer service.products arrived within 24 hrs.and have proved a great success with elderly Alzheimer's relative.
Brilliant products and great service
So pleased with the products ordered. Arrived very quickly. The scrapbook was excellent as was the tactile cushion. Will certainly be purchasing other products in the future.
Good site, easy to order, fast shipping.
Good site. Good product info. Good shipping calculator. Easy to order. Top site.
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