Amart Furniture Reviews 

29,755
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,696 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and going above and beyond to assist them. Many people are very satisfied with the product quality, finding items to be well-made, durable, and offering good value. The delivery service is frequently highlighted as efficient and punctual, with drivers often described as polite and professional. However, some customers experienced issues with delivery, including delays, items arriving damaged, or being left unattended. A few other people also felt that customer service was unhelpful, dismissive, or lacked clear communication, particularly regarding product availability or delivery information.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and... See more

Product

People report positive experiences with product quality, often describing items as pristine, fantastic,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Service

Consumers find service to be positive, with many reporting great and exceptional experiences from start to... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager,... See more

Rated 5 out of 5 stars

Staff were very helpful from purchase last year to final pick up which kept getting delay due to our builders. I would notify staff of pickup delays and staff were very helpful with deferring pickup n... See more

Rated 5 out of 5 stars

From the moment I entered the store I was greeted by friendly staff. The staff were very knowledgeable and helpful. The payment process went smoothly and the delivery driver was punctual and careful w... See more

Rated 5 out of 5 stars

I have had a number of positive experiences with Amart. The product is good quality, made from good materials with good finishes. It lasts well. When in store the staff have been helpful, and the pric... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29,755)

4,372 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my new lounge from A-mart

I love my new lounge from A-mart, I hope it lasts as long as my last lounge that is 16 years old and still in good condition. I had a good experience from the salesman- purchase through to the friendly delivery and set up of lounge. I believe for anyone this is a helpful service and they know what they are doing. Lounge is put together quickly efficiently. Delivery drivers then take all the boxes and rubbish away. Well worth the fee. Thanks A-mart

August 1, 2026
Rated 5 out of 5 stars

We had such a great experience at Amart…

We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager, who was absolutely fantastic. She was so helpful, patient and genuinely went out of her way to make sure we were happy.

It’s not often you come across such great customer service, and Charlotte really made our experience so easy and enjoyable. We really appreciate all the help and will definitely be shopping at Amart Midland again! 😊

August 1, 2026
Rated 1 out of 5 stars

What a shit shot showshow

What a shit show. Once the money is paid they wipe you like a dirty arse. No communication, no urgency. Still don’t have my furniture after 6 weeks
Past the delivery date quoted. Try somewhere else

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional shopping experience

Exceptional shopping experience. The staff was professional and knowledgeable. Everything was great. My order arrived right on schedule. The product is pristine, fantastic and undamaged. The driver was extremely polite and professional. Outstanding service! Thank you!

July 31, 2026
Rated 5 out of 5 stars

Very happy customer

Such a friendly user website. All products are of great quality and value. Delivery was quick straight to my doorstep in country Victoria.
Absolutely amazing experience! Highly recommend Amart.

July 31, 2026
Rated 5 out of 5 stars

Very happy overall

I appreciated the help I received on the day of my purchase, my questions were answered, staff were friendly, from the day I walked in right to the delivery, I couldn't be more happier. Thankyou Amart.

July 16, 2026

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