Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more
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Review summary
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Reviews shaping this summary
I'm really pleased with the armchairs I've just purchased. Staff were great with my choice selection, and also the change of mind on my initial choice wasn't a problem. As a senior purchaser it was... See more
From purchase to delivery it was an easy path. The app that informs you of delivery times is great and allows you to go about other tasks rather than having to wait for hours for the delivery. The d... See more
We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager,... See more
Company details
- Furniture Store
- Bedding Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Mattress Store
- Outdoor Furniture Store
About Amart Furniture
Written by the company
Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!
Contact info
Australia
- www.amartfurniture.com.au
4.5
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
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Never again. First online Amart purchase
I have bought a lot of furniture from Amart over the years. My first online purchase was a difficult process. I was ok having to wait the informed up to 17 weeks for my order of only 2 dining chairs to arrive. No further communication from them, so I emailed the Midland store at 19 weeks. No reply. Called the Amart enquiry number at 20 weeks & was told by a young lady that she could not see in the system where my order was. At 21 weeks, I received an email informing me that my order had arrived, reply with a pickup date (warehouse is small so they can't hold it for long, but ok for me to wait so long). I replied to pickup within 3 days. 2 days later another email asking when I would collect... sheesh. Finally confirmed by them after giving date again. No instructions as to driving to collection bay if already fully paid.
Get home, unpack box & one of the chair legs is damaged. Won't persue as I cannot wait another 20+ weeks for a new one. Will attempt DIY repairs.
Extremely disappointed.
August 11, 2026
The information and quality product…
The information and quality product same with the description when you check it in the showroom/store, also the staff was really helpful
August 9, 2026
great customer service and producta
August 11, 2026
The bed i bought was amazing it was…
The bed i bought was amazing it was delivered in 2 days and the delivery guys were great with communication, definitely recommend
August 11, 2026
Customer service was great
Customer service was great. Jason from the Rockhampton store had a lot of knowledge and answered all questions asked.
August 11, 2026
Never order anything from Amart
Never order anything from Amart, heavy packages left outside the building which cannot be lifted without professional trollies. Very unprofessional delivery
August 11, 2026
Unprompted review
I love amart furniture,
August 11, 2026
Josh at the Bankstown store was…
Josh at the Bankstown store was amazing, great sales skills and knowledge of his products. Thank you.
August 10, 2026
Staff and delivery services
August 10, 2026
Easy clear questions
Easy clear questions, the actual template used to ask the questions were large and clear.
August 10, 2026
Store person was pleasant
Store person was pleasant. Guy at the depot was rude and not helpful at all.
August 10, 2026
The item was easy to find and staff…
The item was easy to find and staff were very helpful
August 10, 2026
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