Amart Furniture Reviews 

29,861
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,697 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful, friendly, and knowledgeable staff for providing excellent advice and making the purchasing process smooth and enjoyable. Many people are very pleased with the quality and value of the products, often finding items better than expected and built to last. The delivery service is frequently highlighted for its efficiency, punctuality, and professionalism, with options like real-time tracking, assembly, and packaging removal proving highly beneficial. However, some customers also noted issues with unhelpful or unresponsive staff, occasional product quality concerns, and problems with delivery delays or unprofessional assembly.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as helpful, friendly, and... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

People report positive experiences with delivery service, often highlighting the easy and efficient process... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the friendly, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more

Rated 5 out of 5 stars

I'm really pleased with the armchairs I've just purchased. Staff were great with my choice selection, and also the change of mind on my initial choice wasn't a problem. As a senior purchaser it was... See more

Rated 5 out of 5 stars

From purchase to delivery it was an easy path. The app that informs you of delivery times is great and allows you to go about other tasks rather than having to wait for hours for the delivery. The d... See more

Rated 5 out of 5 stars

An easy, efficient process from order to delivery - I would rate them more than 5 stars! I love the real-time tracking of the delivery and it is well worth paying the extra for assembly and packaging... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29,861)

4,480 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have GREAT SERVICE

They have GREAT SERVICE. Nothing was too much trouble with the sales assistant, right down to the delivery guys. They were very professional indeed!
Nice to know such good service still exists

August 8, 2026
Rated 1 out of 5 stars

EVERYONE READ THIS BEFORE PURCHASES OF…

EVERYONE READ THIS BEFORE PURCHASES OF SINGLE TRUNDLE BEDS
I have ordered the 'Captain Jack Trundle Bed' This was the title. This should be a Bed frame with trundle underneath RIGHT? Well NO. we got sent JUST the trundle bed that slides under the frame and no normal bed frame for over the top. We went back onto the Website to check and it said NOTHING about JUST having the trundle and not the bed. The pictures ALL had images of the trundle and the bed SET. THIS was VERY missleading. We asked for a refund and they only agreed to give us some store credit. We had to go to so much trouble packing it back perfectly like they asked so i hope that this review gives them just as much trouble as we had. BOTTOM LINE: MISSLEADING SCAMMERS BE AWARE

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amart has a wide selection of products at great prices

Amart has a wide selection of products at great prices. Information on stock availability is readily available and it’s very convenient to navigate to the checkout and get delivery times.
The description and depiction of the products are accurate. This was the case when I purchased my two bedside tables.
Highly recommended.

August 8, 2026
Rated 5 out of 5 stars

An easy, efficient service

An easy, efficient process from order to delivery - I would rate them more than 5 stars! I love the real-time tracking of the delivery and it is well worth paying the extra for assembly and packaging removal. I love my new lounge furniture - thank you, team!

August 1, 2026
Rated 5 out of 5 stars

Purchasing a king bed

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.
Every process was wonderful to receive the bed I was after. Highly recommend Amart.

August 6, 2026

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