Amart Furniture Reviews 

29,740
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,689 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, friendliness, and knowledge, providing excellent assistance. Many people highlight the high quality of products, noting they are well-made, durable, and offer good value. The overall service, including customer support and delivery, is frequently described as excellent, with many appreciating the smooth, professional experience. However, some customers noted issues with delivery, including rude drivers, items sent to the wrong location, or extended delivery times. A few also reported products of poor quality or with defects, alongside administrative frustrations like repeated delivery confirmations or computer issues.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, knowledge, and... See more

Product

People report positive experiences with product, often highlighting the quality, value for money, and wide... See more

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting prompt delivery,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff were very attentive and kind in store and at pick up. They were patient, friendle and happy to show me differant items and very knowledgeable. I had all my questions answered with no fuss and t... See more

Rated 5 out of 5 stars

I have had a number of positive experiences with Amart. The product is good quality, made from good materials with good finishes. It lasts well. When in store the staff have been helpful, and the pric... See more

Rated 5 out of 5 stars

The staff were friendly and respectful, the Townsville Amart store is tidy and well presented.The sales rep I think named Keiran that assisted us was so patient, kind and knowledgeable, he was engagin... See more

Rated 5 out of 5 stars

The staff at the Shepparton store went above and beyond, they helped with making the right choice, even whilst giving me options, they offered excellent assistance and support, including through pick-... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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4.5

All reviews

(29,740)

4,693 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a fantastic experience from…

We had a fantastic experience from start to finish. The customer service was outstanding—everyone was friendly, welcoming, and genuinely happy to help us find the right mattress without making us feel pressured.

The mattress itself is incredibly comfortable, and we’ve been sleeping much better since bringing it home. It’s supportive, high quality, and exactly what we were looking for.

Overall, we’re extremely happy with both the product and the service. We would definitely recommend this store to anyone looking for a new mattress and a great shopping experience.

July 30, 2026
Rated 5 out of 5 stars

I was very satisfied with my experience…

I was very satisfied with my experience with Amart furniture.
The piece of furniture I wanted was not in store, so they ordered it in and contacted me when it was ready to pick up.
I was overseas, they kept the item stored until I returned.
Over all very satisfied 🤗

July 30, 2026
Rated 4 out of 5 stars

Great staff in a friendly environment. Hope the product is OK when we can open up the boxes

Overall experience was positive though the boxes the item purchased was in were pretty beat up and you could see that the product inside had broken through the box. Sales staff we saw were friendly and willing to assist in any way they could.

Can’t comment on the item condition as yet because the item turned up 3 weeks early (which is a good thing, don’t get me wrong) but we cant unpack it as we haven’t moved in to our new home yet.

Fight hard for some better pricing, somethings are already good but other item even when on sale have some wriggle room that you shouldn’t be afraid to ask for a better deal.

July 30, 2026

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