Amart Furniture Reviews 

29,550
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,690 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, friendly, and highly knowledgeable, providing excellent assistance. Many are satisfied with product quality and selection, finding good value, and delivery often exceeds expectations with quick, trackable service and respectful drivers. However, some customers noted issues with delivery, including delays, rude drivers, or damaged goods upon arrival. A few also experienced unhelpful or unresponsive customer service, finding certain products had faulty mechanisms or poor quality.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their friendliness, helpfulness, and... See more

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick delivery times and helpful, respectful... See more

Service

Customers had positive experiences with service, often highlighting the friendly, helpful, and knowledgeable... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff were very attentive and kind in store and at pick up. They were patient, friendle and happy to show me differant items and very knowledgeable. I had all my questions answered with no fuss and t... See more

Rated 5 out of 5 stars

We have recently moved into our new home and we had to buy some new furniture. We went to Amart at Morayfield and we found everything we were looking for. The sales person, Michelle, was very frie... See more

Rated 5 out of 5 stars

Salesman was attentive but at the same time not pushy and gave me time to think. My only criticism is the company who made the sofa could of at least made pre drill holes for attaching the feet, oth... See more

Rated 5 out of 5 stars

I recently purchased a leather recliner from Amart Furniture and found their range, quality, price and service to be of exceptional quality. Their staff were very helpful, courteous and willing to... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

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4.5

All reviews

(29,550)

4,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome service for an Amart error

I bought an online exclusive elec recliner this week (arrived and is fantastic) for my mum who’s just recovering from hip surgery.

The next day (today) a llama mattress in a box arrived. I didn’t order it nor paid for it but I called the warehouse, spoke with Troy (awesome fella) and Amart have said to keep it as it was their error.

Amazing service, thanks Amart! I guess honesty does pay off, I’ll make sure to tell that to my mum ☺️

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Go elsewhere

We purchased a cube storage bookshelf from Amart (online) and DAYS after it was delivered it was reduced in price significantly leaving us with a loss of over $100!!! The product is a Huff 9 cube bookshelf in a grey colour. We purchased this for the colour, otherwise would have stuck with IKEA which we have had in other rooms for years. This cube shelf is the most flimsy and cheap product I have ever bought. The only thing holding this together is the backing board which is also thin and weak. I had planned to use this in a room for storage but will likely get rid of it. I would have returned it but we had already assembled it. To lose over $100 in days after we purchased it for a product that is cheap and exceptionally poor quality is nothing but sheer disappointment. We will take our business elsewhere from now on. Advice to anyone shopping at Amart - hold off until final days of the sale to ensure you don’t get worked over or better still, go elsewhere.

July 14, 2026
Unprompted review
Rated 4 out of 5 stars

My experience with Amart has been a…delight

My experience with Amart has been a good one. Staff were very helpful to help me chose my couches. Delivery time was quick, and delivery boys were amazing.
The only problem is that one of the recliner couches has a faulty mechanism. I'm hoping what is coming next will go just as smoothly.

July 17, 2026

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