Amart Furniture Reviews 

Excellent service and very helpful

Dan was an absolute legend. Really helpful & knowledgeable, but not pushy. His customer service was fantastic.

Great products and sales people have great knowledge of there products.

Product well presented quality Timber draw slides quality well packed no scratches no damage. The only thing I would like to know the finish is it straight oil so I can keep the the finish there.?

Your staff were friendly and well-grounded in their knowledge of the various products and their potential benefits.

Don't buy furniture off of this site.

In store might be a different experience, but don't bother with online.

I purchased a bedframe that had a 6 week turnaround online, and it has been continually delayed and pushed back. I have been contacted once about the delays but when I called the customer service line back, a week away from when I was expecting the delivery they informed me it was further delayed, meaning it would be at least 13+ weeks before I actually receive my bedframe.
The customer service reps are nice but have no power or actual information, and when they try to pass you through to a real store they can't get through. So as far as I can tell there is no way for me to start any process of an exchange or refund. Their website claims it is possible for change of mind, but it is not possible through any normal contact method I have tried.
I will be reporting this lack of proper process and scam website to the ACCC and continue following up with them. I am still honestly hoping for the bedframe to arrive at some point, but its a lot of money to have no clear timeline of product delivery.

I saw reviews when I was purchasing my bedframe saying similar things about the customer service experience but ignored them because I was enamored by the specific bedframe that met all my needs. Don't be like me, listen to those 1 star reviews.

Great staff

The staff were great very clean

Great Customer Service Darren & Dianne were friendly and knowledgable qnd we had great banter. The store was well presented & had my items in stock & on sale.

The manager of Amart Virigina was extremely helpful and communicated with the sale and delivery and offered excellent customer service, which rarely happens today.

Wide range of products, availability, excellent customer service.

Experience from browsing right up to delivery was top notch service.

Their staff was very helpful and explained very detail

The shop was very clean and we received great service from Sharan.

Buying a lounge is as personal as buying a mattress. The staff at Amart Bundaberg were not only patient with me jumping from couch to couch but were able to also guide me through their payment options and delivery dates. Have always had a good experience buying from Amart

The Amart Bundall Bedding staff were very Knowledgeable this led to us selecting this store over other retailers.

Staff are very helpful and store well presented