Amart Furniture Reviews 

30,088
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the store staff across multiple locations for being exceptionally helpful, friendly, and deeply knowledgeable about products. Consumers often mention that browsing and shopping in person is a very smooth process, offering great deals and wonderful options. Some reviewers were not happy with occasional delivery delays, poor tracking details, and receiving damaged furniture items at home. A few other people also felt that customer support teams were unhelpful and very difficult to reach when trying to resolve complaints. Buyers noted that addressing these unexpected problems took a long time and required multiple repeated attempts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful, knowledgeable, and professional... See more

Product

People report positive experiences with product offerings, noting great quality and reasonable prices.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and knowledgeable staff who respect... See more

Customer service

Clients share positive opinions on customer_service, noting friendly and helpful staff as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more

Rated 5 out of 5 stars

There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more

Rated 5 out of 5 stars

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then.... See more

Rated 5 out of 5 stars

Amart Forever - I have been an Amart Tragic for a long time - in QLD and now WA. All my replacement or additonal furniture needs I check out Amart first. Good quality, good service and easy payment op... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(30,088)

4,706 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

We really loved the vibe and presentation of the store. One of the staff members was very welcoming, friendly and accommodating. We felt comfortable browsing around without feeling pressured to buy anything, which made the whole experience really enjoyable.

The staff member was also happy to help when we needed it and gave us the space to take our time and look through the products. We ended up having such a positive experience that we purchased three items. Overall, it was a great combination of friendly customer service, a welcoming store environment and a good range of products.

August 21, 2026
Rated 5 out of 5 stars

Fabulous service

The sales process was unpressured and informative. The pickup process was extraordinarily easy, quick and friendly. The Cairns Amart team did a great job.

August 24, 2026
Rated 2 out of 5 stars

Side cupboard didn’t go together very…

Side cupboard didn’t go together very well
The top didn’t fit properly we had to modify it to fix it as rural and didn’t want the hassle
Of a return . Bottom of one of the draws was scratched . I don’t think we would buy again from Amart

August 24, 2026
Rated 5 out of 5 stars

Excellent price friendly knowledgeable staff…

We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We highly recommend tge Virginia Queensland A Mart store to everyone

August 24, 2026

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