Amazing Clubs Reviews 

2,821
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product variety and the exceptional quality of items received, making them perfect options for gifts. People also love the incredibly helpful customer service team, noting that representatives are always polite, knowledgeable, and quick to resolve any account issues. Some reviewers were not happy with unexpected delivery delays caused by extreme weather conditions or strict shipping policies. A few consumers also mentioned receiving damaged goods, such as broken beverage bottles or melted chocolates during hot transit periods. Buyers occasionally experienced frustrating situations when trying to reschedule missed packages or obtain timely replacements.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Order

Consumers find order satisfaction to be generally high, praising the convenience of gifting options and... See more

Product

Clients share positive opinions on product quality, expressing delight with the wonderful variety, excellent... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported timely shipments arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety... See more

Rated 5 out of 5 stars

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it o... See more

Rated 5 out of 5 stars

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was tol... See more

Rated 5 out of 5 stars

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to ide... See more


Company details

  1. Gift Shop

Information provided by various external sources

Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,821)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great customer service

I received coffee of the month as a gift. I received my first shipment today and was a bit disappointed that the coffee was ground- and for a machine I do not have.

I called customer service. A real human answered! Ben was really nice and was able to switch my future shipments to whole bean highly recommend!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service!

Amazing Customer Service!!

No wait in calling for assistance. Diego took care of my request and understood my reason to cancel. I would use this service again! Amazing food, wine, and overall company policies!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Problem solved ASAP

We used Amazing Clubs for our employees Christmas presents this year and we are very pleased with the variety. Today we had a little mishap and one gift arrived inedible due to mold. My guess is that the package was compromised and it has been unseasonably warm. I spoke to Ben at customer service who was very nice and they are sending out a full replacement gift to my employee. It made everyone happy and I am so grateful that I didn't have to send it back or touch it at all! LOL Thank you, Ben!!!!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I've been ordering Amazing Club Fruit of the Month for several years as Christmas gifts. This year I had entered a recipient's address incorrectly. Diego called and left a polite message. I called back the next day, and the call went right through. Diego corrected the address and provided top notch customer service.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Ben got the job done!

Ben helped me to understand what I had done to get two orders mixed up :)
I have used Amazing Clubs many times and each time the recipients are thrilled.
Many thanks for a great product!

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amber was amazing

Amber was amazing. She was polite, professional, well spoken and knowledgeable. I made two separate orders with no difficulty, delays or problems.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a 12 month pie subscription…

I ordered a 12 month pie subscription for my parents. Thanks for making the order process super easy. In my haste, I entered my email wrong. I called and Amber helped me out and fixed my screw up, immediately. Thanks Amber and thanks for making the process super easy. My parents are going to love it!

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Double-Checked with a Smile!

I have used Amazing Clubs for a few years now, and the gift recipients are always delighted. This year, although I had arranged for email announcements to be sent out on the 19th, at least one of them couldn't find hers and I hadn't heard from anyone else. Ben was very obliging, and double-checked addresses with me, but was also more than willing to resend the announcements. I had just finished my conversation with him when I received an acknowledgment and thank you from one of the others! Much relieved, and Ben did it all in the spirit of the Season. Kudos to him and to Amazing Clubs!!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Hunter was friendly and patient.
Answered all my questions and offered suggestions.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt & courtesy service

I already had a Flower Club subscription but didn't know when it ended. Ben helped with that and then I placed my order to start after that one ended. Ben was prompt & courtesy. It took less than 2 mins from the time I placed the call to have my order completed.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Billing help

Silly me, I ordered the same experience twice for my wife and realized I needed to cancel one order but was not able to do so on-line. Kendra was amazing in helping me to get the order staight and verifed on the cancellation. Great cusomter service and on the weekend!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ben saved my Christmas!

Ben saved my Christmas!! When I ordered my candle club subscription for my sister, there was a typo in the address. Ben followed up with me confirm the correct address and mailing schedule. One of the best customer service experiences I've ever had!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

I’ve used amazing clubs for gifts on and off for years. The products are exceptional and the recipients are always happy with what they receive. This last time I ordered something and wanted to switch up what I ordered. I was afraid it was going to be a hassle but Kendra in customer support was awesome and made everything so easy. Highly recommend!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I have been getting these gifts for the last couple years and they make it seamless outstanding company
I gave them the wrong address on a new order this year and realized it called them and they took care of it over the phone in minutes
Much thanks to Amber
Highly recommend this company

December 17, 2025
Unprompted review

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