Amberscript Reviews 1,042

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the high quality of the transcription services, noting the accuracy and efficiency of the automatic engine. Many appreciate the time-saving aspect of the tool, highlighting how it simplifies their workflow and allows for easy editing and export of files. The technology is often described as intuitive and effective, even for those new to transcription. However, some customers also noted occasional issues, particularly with the accuracy of Dutch transcriptions and the functionality of copy-paste on MacBooks. A few reviewers mentioned that while the service is generally good, there's room for improvement in terms of speed and the intuitiveness of certain interface elements.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Quality

Customers had positive experiences with quality. Reviewers praise the high accuracy and precision of the... See more

Service

Reviewers highlight positive aspects of service. Customers are highly satisfied, praising the quick and... See more

Technology

Consumers find the technology to be highly effective and reliable. Reviewers praise the accurate output of... See more

Price

Reviewers mention ambiguous feedback about price. Many customers find the pricing fair and reasonable,... See more

Based on these reviews

Rated 5 out of 5 stars

Great UX - simply upload your audio files (accepts a wide range of formats), push them into the transcript queue and wait for the results. The web-based UI is easy to use and very intuitive. I used it... See more

Rated 5 out of 5 stars

I strongly advise reading this befoer subscribing to Amberscript. This company’s subscription plan is designed to take advantage of customers. They will force you to pay for 2 months without the poss... See more

Rated 5 out of 5 stars

The tool is straightforward to use and fullfills all my subtitling needs: Recognition is great (depending on the source), editing is easy and supported by a good (i.e. not excessive) number of useful... See more

Rated 5 out of 5 stars

I use amber script to transcribe all my meetings and interviews -- even the ones conducted on zoom, which has its own AI transcription. This way I control the transcripts myself. The transcripts are... See more

Rated 1 out of 5 stars

I am a freelancer at Amberscript, and frankly, I am dissatisfied. The system used to be good, but now it is no longer the case. They ask you to wait an hour before taking a file, but in the end, there... See more

Company replied

Rated 2 out of 5 stars

I have been putting my audio recordings into amberscript for my thesis. Unfortunately the transcribed texts were quite bad. Instead of a 90% rating I would rather give it a 60-70% rating. Since th... See more

Company replied

Rated 3 out of 5 stars

The editor is sometimes completely wrong. Last week, I had a file with the word 'ChatGPT' in it. The editor made 9(!) variations. Also on Flemish files it is not that consistent. Besides with MacBook,... See more

Company replied

Rated 5 out of 5 stars

The machine made transcription service is a huge time saver. I like that I can make a custom dictionary for specialized terms and that the editor makes it easy for me to tweak the transcript in pl... See more

Rated 5 out of 5 stars

I used Amberscript for my thesis and I´m so satisfied with the service they provide! In particular, the tool is very easy to use, and it's also great that you can pay using a wide range of different p... See more

Rated 5 out of 5 stars

I'm new to freelancing and was a bit nervous about getting started, but Amberscript made the whole process so much easier than I expected. Their platform is super user-friendly — everything is clear,... See more

Rated 5 out of 5 stars

After doing the demo Amberscript, I was really impressed with how easy and efficient it was to use. The platform quickly converted speech into text with high accuracy, saving me a lot of time compared... See more

Rated 5 out of 5 stars

It works very well in Dutch. I uploaded an audio file with poor quality, and Amberscript transcribed the spoken text very accurately. Much better than the free version of MS Word. After transcribing,... See more

Rated 5 out of 5 stars

Easy question. I have been a client of Amberscript for maybe 10 years and will not say that it is perfect. But it is a great helping hand for those, like me, who do not have the time to wait for a per... See more

Rated 5 out of 5 stars

I have used the services of several transcription and translation companies, but I have no doubt that Amberscript is the best. Not only for the speed of the service, but above all for the precision an... See more

Rated 5 out of 5 stars

The website is informative and easy to navigate. As my first time, I tried one short automatic transcription in Italian which could be somewhere tricky. The output was amazingly good, delivering a t... See more

Rated 5 out of 5 stars

Amberscript is simple and reliable to use. It is also a user friendly platform that's easy to navigate. Overall, it is a reliable tool for fast, and clean transcript.

Rated 5 out of 5 stars

Amberscript is a useful tool for transcription and subtitling, especially for people who need quick text output from audio or video. It does a good job with basic clarity, and the interface is quite u... See more

Rated 5 out of 5 stars

My experience was great because of the supportive and collaborative team environment. The company values open communication and makes employees feel heard, which motivates us to do our best work. I al... See more

Rated 5 out of 5 stars

good quality and helpful to me as a fresh Graduates and im looking for a job in a work from home and im expecting that this websites can help me.

Rated 5 out of 5 stars

AmberScript offers me a very good transcription service at a very reasonable price. After a few light corrections, the text is directly usable for my work as a video producer. The platform is efficien... See more

Rated 4 out of 5 stars

I use Amberscript regularly and overall I’m very satisfied. The speech recognition works really well and delivers accurate results most of the time. I also like the export and editing features, which... See more

Company replied

Rated 4 out of 5 stars

Amberscript has been a game-changer for me when it comes to transcribing interviews. It’s super quick, really easy to use in the editor, and exporting is a breeze. Honestly, it’s the best transcriber... See more

Rated 4 out of 5 stars

Amberscript makes transcribing easier by taking the audio and turning it into text. Going through the text there are some small errors which need to be corrected, but it does cut down the transcripti... See more

Rated 4 out of 5 stars

Was looking for a programme that could support in transcribing Dutch and I got pretty solid results.

Rated 4 out of 5 stars

It is fine at all. Price/Quality ist good. Sometimes unclear and not right, but within the 90%-quote okay.

Rated 4 out of 5 stars

This offers an excellent base to self-correct and amend a recorded conversation with many

Rated 5 out of 5 stars

Using Amberscript is generally a smooth and user-friendly experience, especially for those looking to transcribe audio or video quickly. Here's what the expe... See more

Rated 5 out of 5 stars

Instructions are everywhere - very detailed and clear. I easily follow the steps on how to navigate the tools presented during demo explanation. Great job on assisting new on this experience.

Rated 5 out of 5 stars

This software can transcript text very clearly, even if you use hand-made audio file with non-English languages like Russian.

Rated 5 out of 5 stars

I love Amberscript! It is so easy to use and very accurate. I have been using the software for two years now and recommend it to all my fellow writers.

Rated 5 out of 5 stars

The demo given is very useful, especially to us newbie. We can understand it easily and we can apply it smoothly.

Rated 5 out of 5 stars

It is a very useful tool for transcription, actually it is capability about translating different languages is impressive. Sometimes it is stuck, but page renewing works for now.

Rated 5 out of 5 stars

I use Amberscript to automatically transcribe interviews. The interviews are conducted partly in English, but mostly in German. The files are available quickly. The quality of the transcription is usu... See more

Rated 5 out of 5 stars

The module hears and interprets the language well. Easy to create text in to subtitles.

Rated 5 out of 5 stars

I love the way that I can work from home/remote. The feedback from Amberscript is great and that's why I am where I am at right now.

Rated 5 out of 5 stars

Amberscript works very quickly and precisely, producing highly accurate and linguistically excellent transcripts that can be adjusted for scientific analysis with varying degrees of precision and fide... See more

Rated 5 out of 5 stars

Fast, straightforward, easy to use. Reliable transcription with lots of features.

Rated 5 out of 5 stars

This is a really nice tool that is easily to use and really helpfull to fasten our work.

Rated 5 out of 5 stars

The information and steps are clear and easy to follow. Thank you very much.


Company details

  1. Software Company

Written by the company

Amberscript transforms your speech to text.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Enthusiastic

The audio sample was amazing to hear in both ears nothing to doubt and looking forward to work in full time as Transcriptionist

March 11, 2025
Unprompted review
Rated 4 out of 5 stars

The transcriptions are very good

The transcriptions are very good.
However still there are several incorrect transcriptions, but that was mainly due to the way the conversation was, which was trying to express your feeling and thoughts in words in that conversation, which let to not using correct sentences and a lot of "Uh".
Then it was great to have the Editor which I really do like.

March 3, 2025
Unprompted review
Rated 4 out of 5 stars

accurate transcription

It was a great relief to me to read the transcription. It was very accurate and it helped me a great deal doing my work.

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Testing stage.

First of all, you are given only ONE CHANCE at completing the "tests". Not only that, but these tests are timed, so you have less than an hour to not only finish their test but also reading their guideline thingie. It's even more frustrating when they not only tell you you have not passed, and that they dont bother telling you what went wrong and what you SHOULD have done, no, they tell you (in a nutshell), "you blew your one chance, now piss off". No retries, nothing.

Amberscript doesn't REALLY want to hire people or give them any sort of fighting chance.
They really disappointed me.

February 20, 2025
Unprompted review
Amberscript logo

Reply from Amberscript

Hi Falcon, we are very sorry to hear that you have had such a bad experience with Amberscript. Quality is our top priority, which is why the onboarding tests are created, and there is only one chance of passing. Best regards, Eva

Rated 5 out of 5 stars

Amberscript Creates Excellent Captions…

Amberscript makes creating excellent captions on my videos so easy. The machine made subtitles are excellent and do not need many edits. It is the only way for me to manage my videos so they are accessible to everyone who watches the video.

January 21, 2025
Unprompted review
Rated 3 out of 5 stars

Like and Improvement

Like: I appreciate that I can listen and view the content.

Dislike: Exporting the file is slow, and it’s impossible to work on the document after the process is done. Additionally, the Hebrew translation is still inaccurate, and punctuation, such as commas and other symbols, is incorrect.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

The transcription is quite accurate…

The transcription is quite accurate even though it is done by a computer system. The sentences are well structured so it really makes making transciptions for my thesis easier.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

So impressed!

Honestly one of the most accurate transciption tools i have ever used. It transcibed a 10 minute interview perfectly, i only had to assign some parts to the right person and had to fix 2 mistakes, thats all. Biggest time saver ever. Also the tool to edit your transciptions is so easy to use. Overall 10/10 experience.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of your valuable time

I went to the website interested in doing captions as a side way to make money.
I took the little test that they have to get your hopes up for a real remote job. Basically they just want you to buy the software from them. I know for a fact I am not stupid. Of course they sent me the sad little message that my English skills was not good enough to be employed by them when they don't even speak English. Don't bother with these apps. The job offers are click bait

December 9, 2024
Unprompted review
Amberscript logo

Reply from Amberscript

Hi Kay, sorry to hear that you had this bad experience when wanting to join as a captioner. As we are working with Premium customers, the quality of our captions is high. This means that certain qualifications are needed in order to become a captioner. Our test is created to ensure that people are qualified enough to start working on files of Premium customers. As I cannot see your email, please contact us so we can investigate if there was indeed miscommunication on our side. Many thanks! -Eva

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