AMELIORATE Skincare Reviews 1,811

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in improving skin texture, reducing dryness, and addressing specific concerns like ingrown hairs and keratosis pilaris. Many consumers appreciate the excellent value, especially when products are on offer, and commend the fast and efficient delivery service. The ordering process is frequently described as easy and straightforward. However, some customers have experienced issues with packaging, such as dented boxes or opened products, and a few have received incorrect items or found that free gifts were not included with their orders. There are also occasional mentions of dissatisfaction with changes in product packaging, the absence of pumps, or a perceived alteration in fragrance. A small number of people reported negative reactions to products or difficulties with customer service regarding refunds for faulty items.

What people talk about most

Product

Customers generally express satisfaction with the products, highlighting their effectiveness in improving... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and... See more

Price

Consumers find price to be positive. Many reviewers praise the great prices, especially during sales and... See more

Based on these reviews

Rated 5 out of 5 stars

Firstly, I was pleasantly surprised at how big the jar is; much more than usual creams. Secondly, even on the first application I noticed the skin in my legs became softer almost immediately. I've had... See more

Company replied

Rated 5 out of 5 stars

High quality products which deliver. The face cream is a great make-up base; body lotion goes on smoothly and absorbs well; shampoo is soothing and leaves hair shiny and manageable. I've yet to... See more

Company replied

Rated 5 out of 5 stars

First time using Ameliorate directly and all items were in stock.Delivery was fast and they were packaged well however 2 items had their own tatty and squashed boxes,glad they were for me and not a pr... See more

Company replied

Rated 5 out of 5 stars

Ive been using Ameliorate body lotions for years now, and its definitely my go to lotion. Instead of creating a sticky layer on my skin it really nourishes it deeper than any cream I've ever tried. Ne... See more

Company replied


Company details

  1. Beauty & Well-being

About AMELIORATE Skincare

Written by the company

Ameliorate

Helpful Links



About Us

Ameliorate is a premium skincare brand with a clear mission to offer effective, dermatologist-approved solutions to help people feel liberated in their own skin. Our award-winning Transforming Body Lotion is known within the industry as the holy grail product for treating Keratosis Pilaris. Over the years, the brand has developed its ranges to provide effective solutions for those who also suffer from dryness and dehydration. From bodycare to scalpcare and targeted treatments, Ameliorate’s products all contain their unique LaH6 Complex. Formulated with six active moisturisers, this expert complex works hard to intensely moisturise, boost moisture levels and lock in hydration.

It’s time to feel on top of the world with your skincare. Ameliorate provides head-to-toe, clinically proven solutions that nurture and restore your skin leaving you feeling free to enjoy sky-high skin confidence. Reveal radiant, soft and smooth skin with our expertly formulated skincare so you can transform your skin concerns into skin confidence. Our fresh, new look applauds every type of skin confidence and treats rough, dry and bumpy skin whilst enjoying little moments of indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Ameliorate

Lovely light fragrance. Hair has less flakiness and itching is less..

April 10, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

Rated 1 out of 5 stars

The parcel arrived and the lid was not…

The parcel arrived and the lid was not secure on the Body Exfoliant. It had spilled inside the box and all over the bottle.
I emailed a complaint with photos. I have had 2 replies - one asking for info and photos which I had already done.
- second was asking for info like batch number. Issue date, where I had used the product before etc
I just want either a refund or a replacement. Happy to return the insecure product back to you if you send a free return link.

April 10, 2026
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Reply from AMELIORATE Skincare

Hello Julia,

We regret that the body exfoliant arrived damaged due to an unsecured lid, causing spillage. We apologise for the multiple requests for information. We are now looking into this matter further. We appreciate you bringing this to our attention.

A message has been sent to your account.

Kind regards,
Liam

Rated 4 out of 5 stars

Fragrance is different

I have used this lotion for years and found it to be effective and pleasant to use, non sticky with a light fragrance. Products are often reduced and company are quick to dispatch items. However they have changed the packaging and no longer use bottles with pumps. This is less convenient and more awkward to use. Also company say the product itself has not changed nor the fragrance. The fragrance is DEFINITELY different, I only hope the ingredients have not been substituted with cheaper alternatives as many companies do.

April 9, 2026
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Reply from AMELIORATE Skincare

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

Rated 4 out of 5 stars

overall happy but might not have been

easy ordering, quick delivery but parcel was left outside house on full view to all and sundry. Delivery time given about an hour before it arrived and I was already out. Fortunately all was well but tad silly to leave outside in full view. If I'd known a lot earlier when it was being delivered I would have made sure I was in - as it was I was 3 doors away but oblivious to a delivery taking place.

April 6, 2026
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Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Delivery was delayed from the start as…

Delivery was delayed from the start as my order wasn’t dispatched for three days. Customer service then advised it would take a further three days to arrive. As I was due to travel, I had to purchase the items elsewhere and pay £10 for next-day delivery.
I was promised a goodwill voucher, which was never provided.
I then received an email claiming they had tried to call me (no missed calls), followed by updates stating the parcel would arrive that day and then that it had been delivered, neither of which were accurate.
The delivery company provided a photo showing the parcel left outside my door. I was not home, and when I asked a neighbour to check, it was not there. No attempt was made to leave it with a neighbour or in a secure place.
I am now out of pocket, having paid for goods I did not receive, plus additional costs to replace them.
Under the Consumer Rights Act 2015, items remain the retailer’s responsibility until they are safely delivered. Leaving a parcel unattended does not meet this obligation.
The product itself may be good, but based on this experience, I would not recommend ordering directly.

April 4, 2026
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Reply from AMELIORATE Skincare

Hi,

Thank you for leaving your review.

I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Easy to order

Easy to order, great
Rice and reliable quality

April 1, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Rated 5 out of 5 stars
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Ingrown exterminator!!!…

Absolutely love the transforming body exfoliant. Gets rid of my ingrowns so fast in about 3/4 days. I follow the instructions exactly how it says on the back of the bottle and the results are amazing. If you wax and get ingrowns THIS IS FOR YOU. My wax lady recommended this to me months back and i have never looked back. GET THIS, YOU NEED THIS.

March 29, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

My skin feels instantly softer and…

My skin feels instantly softer and moisturised. I might try the face cream too!!!It feels and smells amazing!

March 29, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Great body moisturiser

Great body moisturiser, I’ve been a happy user for a couple of years now. A little goes a long way so although it seems expensive I find the 500ml bottle lasts a long time. Skin feels super nourished and beautifully supple and bonus, the product smells good too! I’ve found the hand cream and also the foot cream to be excellent too.

One concern however, when placing my recent order I noticed that my purchase (totalling £81) would be eligible for a free body wash however, when the order confirmation came through, no body wash was listed. After contacting the company I was told that it was necessary to “add the free gift to my basket” despite no mention of this during the ordering process. First time I’ve encountered this, previous experience with other companies mean orders that qualify for free goodies have them automatically added to the basket at checkout. Customer services has offered a £10 voucher added to my account (why didn’t they just send the free body wash??) which is appreciated but I would’ve preferred the freebie, hence the 3* review. So, just a heads up for all placing orders…

March 28, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Love Ameliorate always have offers on…

Love Ameliorate always have offers on or a free gift and the quality of the products are outstanding.
Deliver is good too always wrapped well and fast.

March 28, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Speedy delivery of a great product…

Speedy delivery of a great product which I have ordered before

March 26, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Always fast delivery

Always fast delivery. Love the body moisturiser and couldn't be without it. My skin is so smooth and soft.

March 12, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Would be great if it was really…

Would be great if it was really moisturizing. I would try the new bottles maybe its better now

July 26, 2025
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Order experience

Easy to order and came very quickly. I have not yet used the products so cannot comment on them as yet

March 5, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Parcel marked as delivered but not…

Parcel marked as delivered but not received

March 3, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello Emily,

Thank you for leaving your review.

I am sorry to hear you have had an issue with locating the delivery of your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Absolutely amazing stuff

Absolutely amazing stuff. I received a sample of the transforming body lotion and it actually blew my mind. I bought the largest body lotion and the shower cream wash and the exfoliate wash too. My skin is unbelievably soft. I usually use l'occtaine which is fabulous too but with the cost of that and its an oil, there's only one winner!!

February 28, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

New packaging

New packaging made it more difficult to find the product I wanted, I initially ordered the wrong product!

February 27, 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

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