A Mellor Plumbing & Heating Services Reviews 

656
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the exceptional professionalism and friendliness of the engineers ensure appointments are kept on schedule and work areas are left clean and tidy. Consumers frequently praise the prompt arrival of workers and their ability to handle complex installations or routine maintenance efficiently. Local consumers consistently mention that the experienced team provides clear technical explanations, honest advice, and fair pricing for various plumbing and heating services. Some reviewers were not happy with delayed quotes, unresponsiveness during urgent situations, or occasional unresolved problems accompanied by perceived high call-out charges.

What people talk about most

Service

Customers had positive experiences with service, noting that engineers arrive promptly and complete tasks... See more

Staff

Reviewers consistently share positive feedback about the staff, highlighting their professional and efficient... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable invoices and competitive... See more

Customer service

Users describe positive interactions with customer service, highlighting professional and respectful... See more

Response time

Clients share positive opinions on response time, consistently highlighting super-fast reaction times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gav... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(656)

206 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I do find the company a very good…

I do find the company a very good company. Had a few jobs done by them and they did exellent work. I had lost my invoice and needed a new one. It took me a couple of phone calls and emails to eventually get someone to resend it to me.

July 23, 2026
Rated 5 out of 5 stars

The team (engineers and office staff)…

The team (engineers and office staff) very helpful and accomadating in my emergency. Having had another company come round that miss-diagnosed the issue A Mellor got things sorted. I would use them again.

July 16, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Smithies,
Thank you vry much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 2 out of 5 stars

The plumber was here for about 10…

The plumber was here for about 10 minutes , the problem still continues & I felt the call-out charge was a bit high.
Mrs. Ashworth.

July 15, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies but i cant find you on our system,
Please can you send me your contact details so i can find out how this went wrong.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and professional. Easy to book, arrived when agreed and fixed problem. Thanks

July 10, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Louby,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Reliable professional company

Reliable professional company.
The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a larger company who have all the know how and tech expertise to support . Excellent

July 16, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Taylor,
Thank you very much for the positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Engineer was prompt

Engineer was prompt, polite and knowledgeable.
PS , he left his allen keys behind.
Andy.

July 15, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Andrew,
THank you very much for the positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Amazing service

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gave me a time slot & Kieron arrived promptly. Work done with no problems, a very tidy, polite worker. Thank you 5*

July 14, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Brian,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

They came to deal with my leaking…

They came to deal with my leaking radiator promptly and efficiently and resolved the problem without delay.

July 14, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Zoe,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very helpful.

July 6, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Joan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Replace washer on leaking pipe

Replace washer on leaking pipe, replace broken toilet ballcock.
On time, polite, job done with minimal fuss.

July 3, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Steve,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Harrison the plumber turned up on time…

Harrison the plumber turned up on time was very polite and did a good job in replacing shower unit . Left everything neat and tidy and clean .

July 10, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Alan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look