American Musical Supply Reviews 

American musical supply has helped and older man realize a childhood dream. I am thrilled with American musical supply and looking forward to this new journey. The customer service was amazing and everything was done in timely fashion. This is my new go to for anything musical.

I had a great experience. Great product, the monthly processing was very beneficial to me. I will indeed order from this company again. Dr. Darrell Tolbert

Great service and I’ve purchased many times and will continue to purchase my instrument and audio needs at American. They make it so easy and the inventory is amazing.

I have been using American Musical Supply for quite a number of years. They are excellent, prices are competitive, delivery is prompt, returns are hassle free and contacting customer service has always been a pleasant experience. The interest-free payment plan options have been in force for years, way before other vendors had started to introduce them, and doesn't involve financing by taking out an associated credit card. It allowed me to purchase quality instruments that I would not normally have the budget to pay for in full up front. I also appreciated how you could select the exact individual finish variation & weight of expensive model guitars, through referenced photos posted on the website.

My most recent purchase has been of the new generation Boss RC-500 looper. Instead of saving up for it, I can instead use the time to record backing tracks on it while making monthly payments, so I will be all ready for Summer gigging!

The one thing which could use improvement is the search function (or is it more the cataloging system?) on the AMS website. Sometimes when looking for a specific item, (with the exception of the popular big name brand, familiar musical items everyone carries), it often falls short in searches, leaving you to look through endless multiple pages of listed items. I'm certain I have on occasion in the past given up looking for a certain musical accessory or part, only to find it instantly on another site. Other than that, AMS is an absolutely excellent place to purchase your musical items.

Well I ordered a Mackie all-in-one music system for karaoke during the fall or summer of 2025. I had it for a month and realize I wasn't going to be able to make the next payment and since but never opened it and the job that I bought it for decided they didn't want to have karaoke after all, so I went ahead and shipped backthe unopened Mackie All in one music system back to you at American Musical Supply and I never did receive a refund. Why?

AMS gave me a very good deal on a new Gibson and they worked hard to ship it to me very quickly - overnight. They all had the right attitude and were very professional. I had one shipping glitch but it was so complicated that I wouldn't hold it against them. I'll definately do buisness with them in the future!

I immediately felt comfortable in the transaction. Dylan basically answered all my questions before needing to ask them! Very friendly and professional. I will do business again with AMS!

I have been purchasing from AMS for a few years and they have always delivered. Easy process and the quality is always top tier. Thank you for all the support!

I ordered a Seymour Duncan set of pickups for my 2018 SG standard.
I installed them. Great . I'm happy 😁

I love AMS. Really fair prices, great selection. Their payment plans are really helpful. I've had nothing but good experiences working with them. A definite alternative to Sweetwater that I love to support!

American Musical Supply is a great store with great products! I love the customer service and the option to pay in installments. This has allows me to build my dj business with the best and up to date equipment!
Thank you!!

Thank you, Glenn W, for always giving us the best pricing and outstanding support on all the equipment we’ve purchased over the years. I’ve been a client for more than 15 years, and your consistency, honesty, and dedication have meant a great deal to me and my team. We truly appreciate everything you do to help us succeed.

They are the best. Great prices, great service.

Love that American Musical makes getting gear easy by allowing payments!!

You folks rock!!! Dig the payment plan.

Always a easy check out and top notch service and prices

Thanks to Dylan and AMS for hooking me up with my dream guitar!!! (Gibson 70s Custom Les Paul).
I've purchased thousands of dollars worth of musical gear from AMS over the past 2 years or so, and the no-interest payment plans have made it possible to buy merchandise which I otherwise wouldn't be able to afford.
Always fast shipping and friendly service. Thanks again AMS!!!
Steven Tripp
Lodi, Ohio

Well! Just to start I'll like to start by saying thank you! 90% of my gear I got it from Ams payment plans are a great option to those who can afford to pay
High end equipment, new or open box
It's always a win and can't thank costumer support enough.

I've been an costumer of AMS for about 4 years and so far they are just the best! Never an issue, easy to reach, shout out to Glenn in the sales department, I encourage my friends to call AMS to get even better options and prices than online. Since 4 years ago my go to place for all my music needs is American Musical Supply. THANK YOU GUYS !

First and, likely, last time ordering from AMS. Ordered a pair of studio monitors (Mackie CR45 BT) and was sent identical model except w/o BT connectivity (Mackie CR45). My receipt even indicates that I ordered and paid for the BT model.

Contacted customer support. Guy I spoke with was wholly unhelpful. Basically said "We have it priced wrong on our website. The model you paid for is the non-BT model. If you want the BT model, that will be an additional $30. You want to set up a return and reorder the BT model for the additional $30?"

Maybe the item was priced wrong on the website, I don't know, but I feel like the right thing to do would be to honor the listed price, make the correction to the website going forward, and not give off the scammy bait and switch vibes over $30.