Absolute scumbags. They don’t accept Amex (not mentioned anywhere in agreement) and will find any reason to add bolt-on charges. I was charged €150 as a ‘key deposit’, refundable upon return of t... See more
Company replied
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Absolute scumbags. They don’t accept Amex (not mentioned anywhere in agreement) and will find any reason to add bolt-on charges. I was charged €150 as a ‘key deposit’, refundable upon return of t... See more
Company replied
Bellow the suppose price to pay for my car rental, and after all those hidden chargers I end up paying 568.92. ______________________________________________________ ¡Thank you for you... See more
Company replied
Our ordered car was not available, so we got a downgrade (other lower category)! They didn't even excuse and they declined a refund by stating that the rented car was also suitable for 4 passengers! M... See more
I returned the car at AutoClick Alicante office on 12.10.2016 according to the rental agreement. There was a parking accident with a small damages on the car. I applied the papers about the accide... See more
Company replied
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At least 30% cheaper than other search engines. Includes more rental companies than the major ones.

Reply from AmigoAutos.com
amigo autos service was of a good standard, apart from emails at 3.30 in the morning asking if I wanted to upgrade my insurance.
Unfortunately, the vendors that amigo autos use are not up to scratch, Firefly car hire in Malaga Airport was a disgrace, and as a result I have lost my trust in both companies and will not use them again.

Reply from AmigoAutos.com
I was going to leave a review for the car hire company but that seems inappropriate. Amigoautos seem to provide a good service in booking a hire car. I must say I found it difficult to find the car hire office in the station though

Reply from AmigoAutos.com
1. Waiting time to sign the contract 1 hour !? Come on...it's 21st century !!!
Everything could be done on-line, just take a car, one signature and GO !
2. The biggest surprise was the total cost of rental for our holidays - when they added up cost of service, insurance, child seat and after all VAT that was not nice to spend such amount of money at the beginning of our holidays. That should be visible on-line - it would a lot easier and fair to calculate the cost of rental.
3. Child seat !? Should be in the car ready to use. And it should be in better condition - we paid the price of a NEW child seat where I could get a brand new from any supermarket and it would more comfortable and reliable for our child. The seat we got from you was completely wrecked and unstable while driving.

Reply from AmigoAutos.com
Website easy to use and car is always as per request and always a good price never had a problem would highly recommend

Reply from AmigoAutos.com
booked car via Amigo with Firefly. The car was brand new and competitively priced. I opted to take Firefly full insurance rather than Amigo's as the deposit taken was much smaller. This also avoided the hard sell at the airport!

Reply from AmigoAutos.com
Happy with the package and experience! Friendly and helpful!

Reply from AmigoAutos.com
Avoid booking Goldcar though Amigoautos.es
It was not the first time that we booked Goldcar through Amigoautos.es. We had not had bad experiences so far, but this time it has been a very frustrating one:
Car model: we would have had to wait in order to get the car we had booked, so we got one out of the same category - not a big deal yet.
Extra insurance: the lady at the Goldcar at the desk at Malaga airport (her first name is Carmen) first insinuated that we had no choice but to take the additional insurance package ("Relax"). This to us appeared as purposefully misleading.
We had to insist on not taking the insurance package, just to learn that we then need a 1200 EUR deposit - admittedly, this is written in the small print of the Amigoautos terms and conditions - from a credit card under the name of the person who did the booking. No other cards (Maestro; credit card under the name of another person) were accepted. I happened to not have 1200 EUR available on my credit card, so we ended up paying the pricey insurance package without wanting it :-( In sum, the impression is that Amigoautos/Goldcar do everything for customers to take out the extra, optional insurance.
Fuel policy and hidden cost: Upon pickup, we learned that through booking via Amigoautos, we had automatically "selected" a full-empty fuel scheme, which includes about 28 EUR of non-reimbursable "logistics costs". (The Amigoautos contract only refers to a "refuelling charge" not further specified. The Goldcar contract gives further details. None of the two contracts, however, specify the amount which is not reimbursable.) In sum, the impression is that there are hidden costs adding up to the final bill.
The lesson learned: always read the fine print; accept that booking through Amigoautos as intermediary makes the transaction more complicated and customers even more vulnerable. And finally, you may just be better off booking directly with the car hire company, and/or renting from a QUALITY car hire company.

Reply from AmigoAutos.com
I joke of a company got into barcalona with a young family was meant to collect the car but they close at 11 pm they had my number with the reservation I made and never called me just closed and left Me and 2 other families stranded in barcalona we were going to salou we had to get a taxi each for €200, when I called the next morning they blamed goldcar and goldcar blamed amigo , no one rang me to arrange any sort of solution stay away from these gangsters go with who u know hertz or enterprise etc

Reply from AmigoAutos.com
when getting a quote for a car rental you are presented with a large choice of companies and prices as well as different modalities of fuel tank use (full-empty or full-full etc.) but it is not clear at all what other charges will the car rental company make on your rental. On the two occasions I have rented I have faced the extra charge of paying a full tank and not always being reimbursed. The trouble is, you don;t know how much this full tank is going to cost you until you are at the car rental service desk. Bottom line is, you pay the cost of car rental PLUS a full tank of petrol, so it's not that cheap after all......

Reply from AmigoAutos.com
AmigoAutos.com is a trustable site, we always find good deal also at the last minute.

Reply from AmigoAutos.com
Booked a car while at the airport and was able to collect the car when I landed

Reply from AmigoAutos.com
You pay a price on line and when you go to pick the car up there are always extra charges etc petrol ,drop off , insurance!!! Why can't all those prices be added in at the start !!!

Reply from AmigoAutos.com
the selection and the services provided by AmigoAutos was OK, but the final choice (Goldcar) was extremely poor service: we had to wait almost two hours, even if we had a booked car. The price was different and they did not have GPS-Navigator. Another time, we oversaw that the picking up the car was NOT at the ariport, but accessible with shuttle. This has been (thanks God!) now incorporated on the AmigoAutos web. Still... it would be nice if GoldCar would be better

Reply from AmigoAutos.com
So far all goes well I shall know better when 11th June 2016 hire commences.

Reply from AmigoAutos.com
Clear easy to use website. Great prices. Would recommend.

Reply from AmigoAutos.com
I've rented at amigoautos for the last 12 years and only once have I been disappointed by the rental service (FireFly).
Easy to navigate the website and the choice is excellent!
I'll stay a satisfied customer!

Reply from AmigoAutos.com
Always the best prices with an intuitive interface, i never book a car elsewhere

Reply from AmigoAutos.com
I found it extremely easy to book a suitable car for our trip.
Plenty of models to choose from and an easy visual guide to number of persons and cases would fit in the car.
Rates are competitive too!

Reply from AmigoAutos.com
I thought it was the best priced vehicle rental agency advertised.....Would NOT rent from them again. Hidden fees that I'm still fighting as I await paperwork they say I signed....how is it fair you pay a daily sunpass fee (which I signed for) but still get charged for each toll you go through (which was never mentioned, don't recall reading in contract). Absurd. Upon pickup of the vehicle I should have known better but gave them the benefit of the doubt.....it was sketchy. I recommend renting from airport!!

Reply from AmigoAutos.com
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