Andersons Ltd Reviews 

155
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff, designers, and showroom teams for their helpful guidance, extensive knowledge, and incredible patience throughout the entire planning process. Consumers are also extremely satisfied with the exceptional craftsmanship, top quality products, and seamless installation services delivered reliably by the skilled fitting teams. Some reviewers were not happy with certain minor details, noting that specific setups took a little longer or individual components fell short of their expectations. People highlight that everything from initial design to final touches is generally handled with great care and high professional standards.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the exceptional professionalism,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the professional,... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the fantastic design, helpful... See more

Quality

Users describe positive interactions with quality, expressing absolute delight with the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are delighted with our kitchen from Anderson's. Kerry was professional, efficient and so very helpful. The counter staff excelled in ensuring we had the right flooring. The fitting team took a wee... See more

Company replied

Rated 5 out of 5 stars

From the planning to the fitting Andersons were top class. I’m thrilled with my new kitchen! Special thanks to David in Stranraer and all the other staff who were very helpful and, most important... See more

Company replied

Rated 5 out of 5 stars

From start to finish the staff were amazing. So helpful. No hard sell just good professional, helpful advice and guidance. Could not be more happy. We dealt with Kilmarnock store firstly with Kirs... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Andersons (Kilmarnock). Laura was fantastic in the planning and designing of the kitchen. Cairns and Tony are great guys, and were top class in fitting the kitchen. They... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. also in
  3. Interior Door
  4. Kitchen Furniture Store
  5. Kitchen Supply Store
  6. Washer and Dryer Store
  7. Wood and Laminate Flooring Supplier

Written by the company

Andersons Ltd est.1888, offering quality fitted kitchens at amazingly low prices. Showrooms: Carlisle, Barrow, Cumbria, Kilmarnock, Stranraer, Ayrshire & Dumfries


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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No recent history of asking for reviews

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4.9

All reviews

(155)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Kitchen

So pleased we chose Andersons Kilmarnock, for our new kitchen. From our first visit to the showroom & meeting Laura our designer, the attention to detail and customer care was brilliant. Jim the fitter was excellent and he coordinated all required tradesmen. The flooring team have also been great, we have used them several times now for supplying laminate for rooms in our house. Our new kitchen has exceeded our expectations and we would highly recommend Andersons, Kilmarnock.

November 25, 2024
Unprompted review
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Reply from Andersons Ltd

Good Morning. Thank you so much for your kind review and we are glad that you had a positive experience at Andersons. :) We hope you have many happy years in your new kitchen and your kind words will be passed on to the team in Kilmarnock.

Rated 5 out of 5 stars

Our new kitchen designed and fitted by Andersons

My wife Phyllis and I are extremely happy that we have had Andersons in Kilmarnock supply and fit our new kitchen.
On our initial visit to the showroom we were greeted warmly by Kerry (kitchen designer)
My wife and I (my wife mainly) explained to Kerry what our requirements for a new kitchen were. Kerry took everything on board and arranged to visit our home to measure up and confirm the possibilities of our requirements.
During the home survey Kerry explained in great detail what we could have and she asked if we had any further questions regarding the design layout. Off she went and in no time at all she sent us the plan for the new kitchen.
It was an extremely professional layout with all of our requirements included. Very impressive indeed.
We visited the showroom another couple of times to confirm our choices and then order. Once again Kerry greeted us warmly and made us feel welcome.
A mention too for Joseph who helped us greatly with our choice of the flooring and wall boarding.
The installation team Cairns and Tony came to our house to carry out a pre installation survey. They made us feel straight away that they were professional kitchen installers. They explained the process and gave us an idea of how long the installation would take. The installation date was confirmed during their visit.
They arrived on time on the day they said they would and carried out a brilliant installation from start to finish.
They were both a pleasure to have in our house and we could not recommend their work highly enough.
Stevie the flooring contractor completed our kitchen with a fabulous design and again we could not recommend him highly enough.
Thanks very much to all of you for such a fabulous new kitchen.
We will highly recommend Andersons to anyone in the future.

August 4, 2025
Unprompted review
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Reply from Andersons Ltd

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear how happy you are with your new kitchen.

Wishing you both many happy years in your beautiful new kitchen!

— The Andersons Team

Rated 5 out of 5 stars

Excellent customer service

After being so pleased with the customer service when we bought all our new internal doors from Andersons (Barrow in Furness) we chose them for our kitchen renovation.
We couldn't have had a better experience & we have ended up with a kitchen that has far exceeded our expectations. Thanks go to James for designing the kitchen & smoothing out any changes along the way & Mike Instance, our kitchen fitter, who has done a marvellous job. We also had great support from Adam & Lisa when needed.

August 4, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Karen, Thank you for your review. We are glad that you had a positive experience with us at Andersons. We hope you have many happy years in your new kitchen and should you require any additional support please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

Best decision ever!

Went into Andersons with only an idea of what we didn’t want for our new kitchen! Kerry kindly gave us some brief information regarding their product and left us to browse as long as we wanted without pressure. Immediately Kerry’s approach appealed to us. When we did find a kitchen we felt would work for us Kerry could answer any questions with definitive and knowledgeable answers. We knew then we had came to right place for us. Kerry designed our kitchen which was exactly as we wanted in style and shape. Any changes we wanted were made with ease on the day of our appointment. We were so pleased with the service and knowledge we received from Kerry we felt confident to buy our kitchen from Anderson’s without comparing to other companies. We were also replacing all our appliances and Kerry provided us with plenty of options from all price ranges. At no point did we feel any pressure to opt for the higher cost items. Kerry was so helpful and approachable and even when we had anything at all we wanted to change it was never a problem and we 100% got exactly what we asked for. We opted to have our fitting by Anderson’s too and I would honestly say this was the best decision ever! Stuart and Jamie from MSC were amazing from start to finish! Seriously nothing at all was a problem! Whatever we wanted we got 100%. Stuart dealt directly with Kerry during the fit if he needed anything which was a great bonus for us. Nothing at any point since we walked into Anderson’s until Stuart and Jamie finished our kitchen was ever a problem. We would 100% recommend Kerry and Stuart and Jamie from MSC but please make sure you have a great supply of biscuits as Jamie really loves a wee biscuit or two! We can genuinely say we have had a faultless experience.

July 14, 2025
Unprompted review
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Reply from Andersons Ltd

Thank you so much for taking the time to share such a lovely and detailed review!

We're thrilled to hear how well Kerry, Stuart, and Jamie looked after you throughout your kitchen journey.

We’ll be sure to pass your kind words. Enjoy your beautiful new kitchen, and thanks again for choosing Andersons.

Rated 5 out of 5 stars

Fabulous Kitchen Experience

We are delighted with our new kitchen. Caitlyn was so lovely and helpful working on the design She listened and understood exactly what I wanted but was confident suggesting different finishing touches. All of the staff in store were very helpful anytime I popped in Also Paul and his full team (plasterers etc) were all amazing doing the prep and installation. More than happy to carryout unexpected changes (we decided to remove a wall when the old kitchen was ripped out). They worked very hard, tidying every evening before heading home and have finished my kitchen to a very high standard. I can't praise them enough. Thank you, Helen McCall

June 2, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Helen. Thank you so much for your kind review and we are glad that your experience at Andersons was enjoyable! :) Should you require any additional support from us, please do not hesitate to get in touch and we hope you have many happy years in your new kitchen! :) Thanks

Rated 5 out of 5 stars

Great quality and service

I am delighted with our new kitchen, flooring and internal doors. Excellent quality at competitive prices. The customer service has been outstanding from start to finish.

May 30, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning, Thank you so much for your lovely review. Your kind words will be passed on to our Andersons team! We hope you have many happy years in your new kitchen! :) Should you require anything else, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Very professional

Great service, great advice and help from all staff and very personable and relaxed. Kitchen designer very professional and she had a lot of patience. Really pleased with our choice and kitchen, doors and flooring. it has exceeded all our expectations. I wouldn't go anywhere else

April 21, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Ian, Thank you so much for your kind review! We are glad that you had a pleasant experience at Andersons and we hope you have many happy years in your kitchen! :)

Rated 5 out of 5 stars

First Class Design and Service

Delighted with how our kitchen has turned out and Andersons were great from start to finish. Very professional but always friendly and very quick to respond to any query we, or our joiner, had. Kerry produced a fantastic design which was far better than alot of other designs we had from much more expensive kitchen designers across Glasgow and Edinburgh. All in all, great experience and I'd highly recommend Andersons and Kerry.

May 27, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Mark, thank you so much for your wonderful review, we are glad that you had a positive experience at Andersons :) Your kind words will be passed on to Kerry and our Kilmarnock team. Should you require any additional support, please do not hesitate to get in touch and we hope you have many happy years in your kitchen! :)

Rated 5 out of 5 stars

New Kitchen by Andersons (Kilmarnock)

I would highly recommend Andersons (Kilmarnock)!
The service we received at all stages of our new kitchen installation was exceptional! The initial consultation with kitchen designer 'Joe' who expertly planned and designed the layout of our new kitchen.
The delivery of units/appliances to my home was scheduled with various drop off days which meant we never had a storage problem.
A special mention to our kitchen fitter 'Alistair' who went above and beyond the basic installation and provided bespoke solutions to complete the outstanding look of our new kitchen!

March 26, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Jim, thank you so much for your lovely review. Your kind words will be passed on to Joe and Alistair. We hope you have many happy years in your new kitchen and should you require any additional support please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

Very happy that we chose Anderson’s for…

Very happy that we chose Anderson’s for our kitchen!!
The finished product looks fantastic!
Kerry, our designer, was amazing from start to finish - she was so helpful and patient with us as we chopped and changed our minds about the design and details.
Davy, the kitchen fitter was outstanding- his work and attention to detail was second to none.
Thank you to both for such a great result- would highly recommend them to anyone in the future.

May 9, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Linda, Thank you so much for your wonderful review, we are glad that you had a positive experience at Andersons :) Your kind words will be passed on to Kerry and our Kilmarnock team. Should you require any additional support, please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

Tasha and Mike Davies

We walked into Andersons (Barrow) not knowing alot about kitchens we spoke with Tasha and she got our style straight away she worked her magic and came up with a design we could have only dreamed of! She was always there for help and advise along the way and made the process so much easier for us. The kitchen fitter Mike Davies was absolutely fantastic from start to finish the quality of his work is outstanding between them both they're a dream team!! Absolutely 100% recommend them both

March 10, 2025
Unprompted review
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Reply from Andersons Ltd

Good morning Jenna,

We’re so appreciative of your thoughtful review - it genuinely means a lot to our team. I’ll be sure to pass your kind feedback to the Andersons team who supported you in your kitchen renovation. We're so pleased to know our design approach resonated with you, and that the kitchen fitter we recommended helped make the experience smooth and enjoyable.

If there’s ever anything else you need, please don’t hesitate to reach out.

Wishing you countless happy moments in your beautiful new kitchen! 😊

Rated 5 out of 5 stars

Excellent service…

Really helpful staff in-store nothing was a problem all questions were answered Efficiently.
Electrician and kitchen fitter went above and beyond and were very friendly.
Delivery dates and time were spot on.
I would highly recommend yourselves with no questions asked

April 9, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Rosalind,

Thank you so much for your wonderful review - it truly means a lot to us. I’ll be sure to pass your kind feedback to the Andersons team who supported you in your kitchen renovation. We're so pleased to know our design approach resonated with you, and that the kitchen fitter we recommended helped make the experience smooth and enjoyable.

If there’s ever anything else you need, please don’t hesitate to reach out.

Wishing you countless happy moments in your beautiful new kitchen! 😊

Rated 5 out of 5 stars

Having chosen a kitchen with another…

Having chosen a kitchen with another company we were let down and had to start from scratch again. What a great thing that turned out to be. We have ended up with a fabulous kitchen from Anderson's and the service has been amazing. They really listened to what we wanted and helped with the practicalities of what we could do to get our boiler built in. We also ended up with extra storage too. The fitter Steve from the Carlisle branch was brilliant and did an amazing job of fitting it all so it just looks great. I couldn't be happier

February 3, 2025
Unprompted review
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Reply from Andersons Ltd

Good morning Elaine,
Thank you so much for your lovely review – it truly means a lot to us. I’ll be sure to share your kind words with Steve and the Carlisle team. We're delighted to hear that our design approach stood out to you, and that our recommended kitchen fitter helped make the journey smooth and enjoyable.

If there’s anything more we can do for you, please don’t hesitate to get in touch.
Wishing you many happy years in your beautiful new kitchen! :)

Rated 5 out of 5 stars

Our second kitchen from Andersons

Our second kitchen from Andersons. After moving to a new house where space was limited, I had firm ideas of what I wanted to fit in and Greig, certainly made my ideas work! Everything went smoothly and Ian fitted it superbly, checking we were happy along the way and suggesting small tweaks to make it better! Recommended!

February 13, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Joy,
Thank you very much for your wonderful review – we truly appreciate your kind words. I’ll be sure to share your feedback with Greig and Ian. If there’s anything else you need or if we can assist you further in any way, please don’t hesitate to reach out.
Wishing you many happy years enjoying your new kitchen! :) Thanks Andersons

Rated 5 out of 5 stars

Amazing service and dream kitchen

I had been to several companies for kitchen designs and quotes before I went to Andersons. The experience felt much different and more positive straight away. Kerry was amazing from start to finish: so efficient and she asked me questions that no other designer had thought of. The design she produced was expertly thought out. She has been so easy to deal with and managed to get me my absolute dream kitchen at an incredible price. Kerry is exceptional at her job and I can’t thank her enough! I will definitely be recommending Andersons to anyone renovating or looking for a new kitchen.

April 27, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Melissa, Thank you so much for your lovely review. I will pass your kind words on to Kerry. Should you require any additional assistance, please do not hesitate to get in touch. Thanks and we hope you have many happy years in your new Kitchen! :)

Rated 5 out of 5 stars

Kerry Young is so lovely

Kerry Young is so lovely and so professional! She was so great with helping with decisions and planning our new kitchen. She’s an absolute merit to the company. We will definitely be back for any future renovations!

April 15, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Rianna, Thank you so much for your wonderful review, we are glad that you had a positive experience at Andersons :) Your kind words will be passed on to Kerry and our Kilmarnock team. Should you require any additional support, please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

So pleased we chose Andersons…

So pleased we chose Andersons Kilmarnock, for our new kitchen. From our first visit to the showroom & meeting Kerry our designer, who showed us lots of options, on units, worktops, etc the customer care was brilliant. Davy the fitter was first class, he also coordinated all trades. The staff in the flooring department were also really helpful. Really pleased with our kitchen & lovely people made the whole experience great.

April 15, 2025
Unprompted review
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Reply from Andersons Ltd

Good Morning Cate, Thank you so much for your review, your kind words have been passed on to Kerry and the Kilmarnock staff. We hope you have many happy years in your new kitchen and should you require anything else, please do not hesitate to get in touch! :)

Rated 5 out of 5 stars

Excellent experience great design &fitting

Having looking for a new kitchen engaging a couple of suppliers I found Andersons a company that provided a design that had things in I would not have had thought of rather than a more basic options others gave me this together with the kitchen fitter they suggested for the job being superb

Both made the experience with getting a new kitchen an easy and pleasant experience, even though not everyone loved my white kitchen choice it fits in with me and a kitchen that does not get much sunshine.

March 17, 2025
Unprompted review
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Reply from Andersons Ltd

Good Afternoon Suzanne, Thank you so much for taking the time to share your experience! We're thrilled to hear that our design approach offered something a little different and that our recommended kitchen fitter helped make the whole process smooth and enjoyable. We really appreciate your kind words and are so pleased we could be part of your kitchen journey! :)

Rated 5 out of 5 stars

Replacement Kitchen

A fuss free experience from design to fitting and finishing. A special thanks to the fitter Davie Paton for his attention to detail and professionalism Would highly recommend Anderson.

January 13, 2025
Unprompted review
Andersons Ltd logo

Reply from Andersons Ltd

Thank you for your lovely feedback Sheena! We're so pleased to hear your experience with Andersons was smooth and hassle-free from start to finish. We'll be sure to pass on your kind words to David Paton- his attention to detail and professionalism are truly valued, and it’s wonderful to see that reflected in your review.

Thanks again for your recommendation - it means a lot to us! :)

Rated 5 out of 5 stars

Excellent service.

Exceptional quality and attention to detail. From sales staff to fitter. Everything done in a timely manner. The add on service is great, you know what your getting from the outset. Can't fault Andersons. Extremely professional. Great to shop local too!

November 4, 2024
Unprompted review
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Reply from Andersons Ltd

Thank you so much for your lovely review and for sharing it on Trustpilot. We're delighted that your entire experience with Andersons has been so positive. Should you need any further assistance for your home, please don’t hesitate to get in touch. 😊

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