Angel Remy Reviews 

207
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping and the exceptional quality of the beautiful hair extensions available. People note that the products are super soft, remarkably long lasting, and match the online color descriptions perfectly. Everyday buyers often mention that online ordering is very straightforward and that customer support is generally exceptionally helpful during purchases. Some reviewers were not happy with customer service and reported unhelpful responses when asking for assistance or refunds. Some people also mentioned that the hair tangled easily, shed too much, or deteriorated quickly after a few weeks of wear.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing quality, silky softness,... See more

Quality

Consumers find quality to be positive and consistently praise the long-lasting, soft, and silky texture of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and reliable... See more

Customer service

Reviewers express mixed feelings about customer service, highlighting stark contrasts in their experiences.... See more

Service

People report positive experiences with service, highlighting great communication, fast delivery, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is always 10/10, always there to help with any queries Iv had. Never had a problem with the hair been using since 2020, and will continue to use as my supplier. I love all different... See more

Company replied

Rated 5 out of 5 stars

Angel Remy hair has always been the best quality. My last extensions lasted me a year and a half. I bought some from another company before, cheaper but absolutely awful! My new hair from Angel Remy i... See more

Company replied

Rated 5 out of 5 stars

First time using these guys and it was so easy, although clear pay wouldn’t work at check out unfortunately. The communication was great and order arrived as arranged/ expected. The quality of the pon... See more

Company replied

Rated 5 out of 5 stars

I have been using Angel Remy Hair for around 7 years now and honestly, they are the best in the business. The quality of the hair is always outstanding. My clients love it and it lasts beautifully. T... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Beauty Supply Store
  5. Cosmetics Industry
  6. Hair Product Store

About Angel Remy

Written by the company

Angel Remy image
Home Shop Aftercare Trade

Angel Remy have established themselves in being the nationwide’s leading Hair Extension Company offering the best quality hair at very competitive prices to trade. Angel Remy has over 40 hair colours to choose from, Enabling you to create your perfect look. Aside from our fantastic range of Hair Extensions, we also supply a range of hair extension tools which are needed when applying hair extensions. Angel Remy Hair Extensions, Global suppliers of high quality 100% human hair extensions.

Angel Remy gif

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(207)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect high quality

Excellent quality hair 2nd time of using angel remy & have been spot on each time. Customer service is very speedy on replying & very friendly and helpful.

Silver ash colour is the one. Colours & tones well to match hair.

Highly recommended!!!

September 17, 2024
Angel Remy logo

Reply from Angel Remy

Hello Nikki, thank you for taking the time to leave such a lovely review! We are always happy to help!

Rated 5 out of 5 stars

Brilliant hair!

Brilliant hair and fast delivery amazing quality worth every penny highly recommend website for salon professional hair and great prices!

September 16, 2024
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Reply from Angel Remy

Hello Vanessa, thank you for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

Amazing

Have been using angel remy for 2 years now and I’d never switch to another brand.

The hair lasts up to a year every time and doesn’t tangle or shed like other brands, the hair always maintains its quality after washing styling etc overall it’s just amazing

September 2, 2024
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Reply from Angel Remy

Hello Aaliyah, thank you for leaving a lovely review!

Rated 1 out of 5 stars

Ordered 2 quantities of the tape

Ordered 2 quantities of the tape
Extentions and only received one.

August 16, 2024
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Reply from Angel Remy

Hello Chloe

Everything leaves here by weight so I have checked and know you have received two bundles, inside the packaging you will find the two bundles of hair you have ordered. We pack them together to save weight on postage.

Angel Remy

Rated 5 out of 5 stars

WOW !!!! hair is insane !!!!

First time ordering after so many recommendations!!! I’ve used plenty of top named hair extensions over my time but these ones WOW 🤩 Hair quality is insane !! Super thick from root to tip will defo be a returning customer once I need a new set !! Highly recommend and for the price too you really can’t complain !!! 10/10

August 14, 2024
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Reply from Angel Remy

Hello Amy, thank you for taking the time to leave such a lovely review! Don't forget to tag us in your selfies!

Rated 5 out of 5 stars

Great service. Best product

Iv been using you for around 15 years and the service has always been amazing . The quality of the hair is the best

July 17, 2024
Angel Remy logo

Reply from Angel Remy

Hello Sam, thank you for taking the time to leave us a lovely review!

Rated 3 out of 5 stars

I have used angel remy on many…

I have used angel remy on many occasions as my main supplier for my clientele.
Never had an issue with the hair or delivery, it’s always been great.
Would definitely recommend to anyone and everyone.

However I have had a couple of aggressive encounters with the owner of the company. Very abrasive and refuses to listen to anything which puts her or her company in the wrong.

Please just be wary of this when choosing as a supplier.

July 19, 2024
Unprompted review
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Reply from Angel Remy

Hello Olivia, not really sure what you are referring to with your statement "aggressive encounters" as we can't seem to find any experience you may of had with us as a company. There is no proof on our website you have ever even made a purchase with us.

Rated 1 out of 5 stars
Angel Remy logo

Reply from Angel Remy

Hello Ellie, not sure why you felt the need to leave this as a review as we are always happy to offer our customers a refund/exchange if needed. Please contact us as soon as possible to discuss.

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I buy the same hair extensions every year in the same shade and length.. but this year they arrived a different colour. The brand have refused to offer a refund even though they openly admitted after we spoke on the phone that they must have sent out 27 instead of 22. Absolutely shocking. I have wasted £300 on hair that’s not my shade. The girls who answer the phone are nothing but rude. Don’t use this company, there’s plenty of other hair extension brands that are happy to help and not just after your money.

July 12, 2024
Unprompted review
Angel Remy logo

Reply from Angel Remy

Hello Jess, you knew you had received the wrong shade and still went ahead and fitted it. There is nothing we can then do about this. If there had been a mistake you should of contacted us straight away not fitted it on your client.

Rated 5 out of 5 stars

Excellent service

Excellent service. Amazing hair.

July 5, 2024
Angel Remy logo

Reply from Angel Remy

Hello Sophie, thank you for taking the time to leave a review! We appreciate your feedback!

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