AniCura Københavns Dyrehospital Reviews 

Friendly, caring and professional team at reception. Strong protocols, efficient staff. Vet was gentle with our cat, explained everything clearly and with plenty of details and relevant information. Efficient, caring, quality care. Highly recommend AniCura Copenhagen Animal Hospital. Also conveniently walking distance to København Syd station so easy to get to.

Trying to make long story short. We took our dog to anicura copenhagen hospital. We stated clearly that we need this medicine as it is last option to save our dog as everything else have been tried and all other things have been ruled out.

We didn't want any additional investigation anymore as either he survives the treatment and lives or we have to put him down. We also assured that we know the risk for him to die due to the treatment is possible.

Despite that we needed to decline additional treatment and tests multiple times and our dogs situation was painted to be worse than it actually was. Which I can understand due to disease being quite unknown here but just means we got no additional expertise care really.

Our dog was given antinausea injection without our permission and was really not necessary at all despite us getting answer to as why we still disagree that it was not asked beforehand. It's not the cost, it's principle question really.

Our dog is now recovering which is great but our feeling of the hospital was that they care more about money than anything else. Yes bill was way too high and you can justify it by having to have expert team and facilities, that's fine but trying to guilt trip and push us to make additional things did not feel great. Neither did the fact that our dog was given treatment without asking us first.

We ended up paying 8000+ dkk for. Visit, blood test (whole panel) and urine test (also kind of full picture)

On the positive side while we had to fight to get the medicine for the whole course needed and things seem to be very messy in that regard the team was extremely nice to us with that and was able to solve the issue in that.

We were met with both a professional and compassionate attitude from the staff.

The staff (veterinarians, nurses, and administrative staff) were very present throughout the process. They communicated daily with me and were EXTREMELY patient and informative about all my doubts and needs. Needless to say, they were highly professional and took care of my cat in a fantastic way.
The only thing that is a bit hurting is the prices. I'm not an expert in this area, but some acquaintances who have animals are indicating the prices are a bit on the expensive side.

All the stuff were very kind.

Frederick, the veterinarian who took care Starks was very kind, professional and patience. He took his time to explain us very well all the details about stark’s desees and he took in consideration all our feelings and questions under a terrible decision that we had to be make.

Thank you very much. We appreciate the way how he treated us.

My girlfriend and I are very happy with the people at Anicura. They treated our dog Jasper, who came in for emergency care after being hit by a speeding car. The medical staff were true professionals, they continuously updated us with relevant information and did a fantastic job with Jasper. Jasper is now fully recovered and back to his old self. We are forever grateful.

Amazing service. Kind, helpful and understanding. They really helped me out with my sick cat and ensured that even though there was a bit of a wait time, that we were still okay. Also great if your Danish isn't particularly strong, very accommodating to that.
Really nice knowing that an emergency hospital is able to give such amazing service.

The staff here were great with our dog. We had an emergency appointment and the took great care of him (and us).

On the 24.12.2021. I brought my dog Elvi, 6 years old, to Anicura Animal Hospital, Poppelstykket 11, Valby, 2450 Copenhagen. The dog did not feel well the previous 2 days, did not eat or drink water. On the morning of 24.12. I have noticed blood in the stool (diarrhea).

We were admitted to the hospital around noon. The doctor made a check-up and it was agreed that the dog would stay in the hospital overnight for therapy, supplementation and (I thought) diagnostics. I was reminded that the price will be around 15,000 dkk. I agreed with the belief that a hospital stay would help determine the causes for a dog having bloody diarrhea, not eating or drinking.

After 24 hours, in which no one from the hospital contacted me, I called the hospital to find out what happened to my dog. After 3 calls and a 3 hour wait, I was finally called by a doctor from the hospital. I got information that the dog is receiving an infusion and some medications, and that blood samples have been taken. Part of the blood tests were done, and for part of the results we will have to wait for the laboratory to open (this is happening during the weekend). The doctor says she would love to leave the dog another night in the hospital for observation.

To my question whether an X-ray or an ultrasound was done or both, the answer is that there is no need!? Since the dog had bleeding in the intestines, I insist on an X-ray to be done! I was told that I would be contacted after the search.

5 hours passed and I was forced to call the hospital again. The doctor calls me back, explains what is visible on the X-ray. The cause of the bleeding was not found, but it is recommended that the dog stay in the hospital for another night for observation. At that moment, I realize that the procedures that have been taken are insufficient, and I insist that the dog is released from the hospital in the evening of December 25, 2021.

Before the dog was handed over to me, I talked to the doctor, now third different one in a day and a half, about the procedures that were done to find out the causes of bloody diarrhea in my dog's stool. The doctor repeats to me that the dog was given intravenous therapy, blood samples were taken for analysis and an X-ray was taken. According to him, the X-ray would not have been done if I had not insisted! Since the results showed that there were no significant changes, obstructions and inflammation in the abdomen, he believes that an X-ray was not even necessary (shouldn`t you check and then conclude?).

As I continue to insist on the answer as to what the diagnosis is, what is the cause of bloody diarrhea, I finally get the answer - bloody diarrhea is the diagnosis! This answer gave me a clear sign - the doctor either doesn't know, or lies, or both. The symptom is not a diagnosis! Hemorrhagic diarrhea is a consequence of the disease (the veterinary literature makes this clear)! It is important that they wanted to keep the dog for another night, on observation, without performing diagnostic tests ...

I came to the hospital with a question - what is the cause of bloody diarrhea in my dog. After the dog was detained for almost 36 hours, after I paid the bill for veterinary services 14,500 dkk, I came out of the hospital with the same question - what is the cause of bloody diarrhea in my dog?

I thought the point of medicine was to treat the cause of the disease, not treat the symptoms. The price of the service is the opposite of the results (a lot of money for no answers)!

I no longer trust the services of the Anicura Animal Hospital. The message to everyone is to avoid them because apart from the high price of services, the question is what kind of treatment can you expect. I still have a sick animal at home, but obviously no one at Anicura Hospital cares about that. It is important that the services are charged... Unprofessional, inhumane, disappointing...

AMAZING service and care for my dog (and me!) from the moment we stepped in the door. I cannot think of one thing that they could have done a little bit better. The front desk staff, and the vets went above and beyond to provide absolutely perfect care.

Very friendly and very professional. Lars, the vet, was extremely professional, but friendly. He found an item in my dogs nose that two previous visits and similar operations to another vet hadn't found.

Great staff and doctor's who kept us well informed throughout a major surgery for our dog.

We arrived on an 'Emergency' basis on a Sunday evening with a 9 weeks old Puppy that had swallowed something and received prompt, professional care with very polite staff that understood the concern and took us seriously although in hindsight we we're probably a bit overzealous.

I called the hospital bird after normal opening hours, because my bird suddenly had breathing problems. I was informed in the telefon that there is a vet called Mette, who can treat birds. So we came in and Mette examined my bird. She is thorough, patient, and seems to be comfortable handling birds.
It was a good experience. We were also offered hospitalization in an oxygen cage, which i declined, because we live very close to the clinic and i have a nebulizer at home.
Blood tests were postponed, which maybe might have been good to take then and there, but my birdie was quite in a bad shape, so i guess it would have been hard for him.
Overall I'm very happy that we got a vet with bird experience, the nurse was also very nice.