First off, I ordered a mystery box in April. After going through customer service multiple times I found out that they sent my package to the wrong address and it was returned to sender without notify... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible, all the characters I got were legit the same one with same face, and one had black hair, non of the characters were from that show, I reached out via email and still no one’s gotten back to... See more
SCAM. Promised a box of official demon slayer merch, it didn’t even come in a box. It was two extremely poorly made bootleg figures and nothing else. Did not respond to my request for a refund
It took a couple weeks, but I received my package and it came with some really cute figurines. Very pleased and would totally order another one!
People also looked at
I've never receive my mystery box
I didn’t receive all my order and it…
I didn’t receive all my order and it didn’t even come in a box!
Selling cheap garbage from amazon for…
Selling cheap garbage from amazon for double the price.. half of it is destroyed and their customer service is literally garbage.
I never received my order
Bro it never even came in I spent money…
Bro it never even came in I spent money for nothing, such a waiste of time. It was supposed to be a Christmas gift
Long deliveries
I’ll give it a 1 star cause the package takes too long to be delivered. I’ve ordered mines late November and it’s February 15th and still hasn’t arrived. It’s ridiculous. Don’t bother purchasing from this site
Save your money
I wrote a review before about how i thought the customer service is ok, so that was a lie because i hadn't received my packed since late October and was promised a refund around November 5 checked my account daily to see no refund emailed them 5 days ago to say they'll sort it out and they haven't said anything since i'm thinking of issuing a dispute because this is absurd so honestly for the sake of money, peace and mind don't buy from here
I've waited for over a month and still…
I've waited for over a month and still haven't gotten my package.
Scammed
Scammed : did not receive package since there was “an issue with my payment”, and did not receive refund either. Please gimmie back my money :(
Calm down y’all
I’ve been emailed to review the product/site twice before receiving the product I ordered….which I’m still waiting on.

Reply from OtakuDraw
I Bought a One piece and a Naruto box
I Bought a One piece and a Naruto box, first of all I only recived Naruto figurines, second I didn't recive any One Piece content, and lastly the quality of the figurines it's not the best, i was hopping that at least the collour of characters hair was right. Hope we can solve this issue.

Reply from OtakuDraw
I didn’t received any email
I didn’t received any email about my order and i didn’t receive anything yet

Reply from OtakuDraw
My daughter loves it
I bought this for my daughter. She is a huge MHA fan. She loved it! She enjoys collecting anything that has to do with the series so I would recommend this to anyone who enjoys collecting. It’s an okay value for the price. Seeing my daughter happy was worth every penny and she didn’t have anything that came in the box so she was surprised.
It’s ok.
I like what I got. But the picture was very misleading. I ended up getting a light which is cool. I like Kenma and I like the “3D” lamp idea. I have one already. But I was expecting what was in the picture. Like the smaller items with more than just one thing.

Reply from OtakuDraw
Its ok but be patient
It wasn't an amazing buying experience but it wasn't terrible. Its been two weeks and I have gotten zero info on my package tracking.

Reply from OtakuDraw
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
