Overall love Anker and their products. However, a few problems: They can never find your order if you purchased from a 3rd party provider, e.g., Amazon. They don't link your phone or email either t... See more
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Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.
Contact info
United Kingdom
- 1-800-988-7973
- support@anker.com
- www.anker.com
Replied to 19% of negative reviews
Typically replies within 1 week
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Issues with Legacy hardware
I was super excited to get this charger with all of the new features and the little screen. But first of all, the App to use it, if you do not allow the track-everything, it would not work, so it needs to exploit your privacy for a product that was paid for and must not be a requirement. Secondly, it does not charge my iPhone 14 pro max. It does a great job with the Samsung 25 ultra, but I was getting that with my already purchased Samsung charger which was a fraction of the Anker cost. Highly disappointed!!
It was easy to order from the website…
It was easy to order from the website and item shipped fast. Great products.
Compact and yet powerful enough to…
Compact and yet powerful enough to charge my laptop in a pinch.
Absolutely great products!
Absolutely great products!
Over the past decade I've purchased various cables, chargers, power banks etc... Replacements needed only ever due to situations like going from Apple lightning to USB-C, loosing items or changing requirements such as needing to power a new laptop from a cigerette socket.
Whatever the need to do with tech and power Anker is the answer.
Very bad service
Very bad service. Unprofessional staff were not able to support me or understand the complaint, and have not been able to solve my device issues till now.
Great
Website easy to use, products labeled well and easy to understand. Product lasts a good few years, just had to replace my old cord that I have had since 2020. I have noticed some minor heat on the cord when charging for this new cord but nothing concerningly so. Has more that enough capacity for fast charging a phone. Delivery was a bit slow, it arrived a few days later that it said it would. But it was free delivery so I can't complain much. Overall 8/10.
Reliable and Top notch Quality!
Ordering was quick and easy. No issues with shipping and delivery. Anker’s quality keeps me coming back! Very reliable and Top notch!
Broken product, Ai customer service
Received an Anker cable as a gift. Opened it for the first time and it was already broken. The connector was completely detached.
Sent photos as proof. Customer support replied with irrelevant troubleshooting steps, then refused to help because I don’t have a receipt.
The whole exchange felt automated and copy pasted with AI, no one actually looked at the case.
A product that arrives broken and a support team(which is AI) that hides behind policy. Very disappointing.
Free shipping, quick delivery
I ordered Anker 323 Car Charger (52.5 W) on Feb 22. It shipped on Feb 24 and was delivered on Feb 27.
Good service, would use them again.
Great features and potential
Great features and potential. Nice color! Doesn't charge at full capacity which is a major issue and the whole point of the smart system.
Soundcore warranty replacement absolute saga
I bought R50i NC noise cancelling earbuds from Currys. They were very fuzzy/staticky at very low volumes (I listen to podcasts to fall asleep). I went on the Soundcore app chat function, and after some troubleshooting ended up in an email conversation where we agreed I would send the earbuds back for replacement.
The replacement came and it was a cheaper, not noise cancelling version (P20). They kept arguing with me over email that this was the same as I originally bought despite my providing evidence to the contrary. They only email during the middle of the night my time so the argument took multiple days. I had to escalate to their complaints team who did finally agree and send me the correct replacement (P30). They are also fuzzy at low volumes. I had had enough of dealing with them by then so just kept them for daytime use. I wish I had just returned them to Currys originally. I can't do that now as the replacement is a different but identical product. They are otherwise good with good noise cancelling.
USB cable worked instantly in car!
Lightning charger cord for iPhone works well
So far, the lightning charger cord for my iPhone 12 Pro is working well and charging quickly.
Very Satisfactory Transaction
Product was exactly as described, priced fairly and arrived quickly.
I bought my original Anker mouse 15+…
I bought my original Anker mouse 15+ years ago. My wrist is not sore anymore and recommend this to anyone.
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