Anna Davies Reviews 

177
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and accurate descriptions. Many highlight the straightforward ordering process on a user-friendly website. People frequently commend the fast, efficient delivery service, noting purchases arrived promptly and securely packaged. The overall service is often described as brilliant and helpful, leading to high satisfaction among consumers. No widespread issues were identified across reviews, with customers generally expressing high satisfaction across all aspects of their experience.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with product, often praising the quality and selection available.... See more

Order

Customers had positive experiences with order, praising the quick dispatch and delivery, with many items... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Many... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently finding items to be excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased some Inis perfume from this store. Item was excellent, arrived well packaged and delivery was quick via DPD couriers. Would highly recommend and would definitely purchase from this store... See more

Rated 5 out of 5 stars

I can honestly recommend this company. The prices are competitive, ordering straight forward, and the delivery is so fast! It is amazing how quickly my first order arrived, and very carefully packed... See more

Rated 5 out of 5 stars

Had a tapestry purse many years ago and used it until it fell apart and finally found your site and was able to order an exact replica. Also was delivered 3 days after ordering.

Rated 5 out of 5 stars

I was trying to order a particular hand soap that was becoming very rare...and I was beginning to think it no longer existed in my preferred 'flavour'. Sadly, I was right 😭. Then - happily - a lov... See more

Company replied


Company details

  1. Clothing Store

Information provided by various external sources

Anna Davies Luxury Country Clothing Store, Betws-y-Coed: Renowned purveyors of Luxury country clothing, ladies & gents fashion, and designer gifts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(177)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

FloPsy bunny egg cup

Product is good -although the egg basket is a little low to properly hold an egg.

Kept on getting advices from DPD that my order had been cancelled/ delivery reassigned etc - wasn’t sure if the messages were real oor spam.

March 31, 2026
Rated 5 out of 5 stars

Great slippers and super quick hassle…

Great slippers and super quick hassle free delivery

March 30, 2026
Anna Davies logo

Reply from Anna Davies

We’re delighted to hear you’re enjoying your slippers and that your order arrived quickly and hassle-free. It really means a lot to us that you took the time to share your experience.
We hope you continue to enjoy them, and we’d love to welcome you back again soon!

Rated 5 out of 5 stars
Anna Davies logo

Reply from Anna Davies

Thank you so much for your kind words! 😊
We’re really pleased to hear you’re happy with both the quality and the price – that’s exactly what we aim for.
Your feedback means a lot to us, and we hope to see you again soon!

Rated 5 out of 5 stars

A Great Product at a Great Price

The website was easy to navigate and what I ordered turned up on time and in perfect order. It was very well packaged as well.

March 25, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your wonderful feedback! 😊
We’re really pleased to hear you found the website easy to use and that your order arrived on time and in perfect condition. It’s great to know the packaging met your expectations too – we always aim to make the whole experience as smooth as possible from start to finish.
We truly appreciate you taking the time to share your experience, and we hope to see you again soon!

Rated 5 out of 5 stars

Great products and speed of delivery

Great products and speed of delivery. The items were lovingly packed in red tissue paper. A great company

April 1, 2026
Anna Davies logo

Reply from Anna Davies

hank you so much for your lovely review! 😊
We’re thrilled to hear you’re happy with your purchase and the speed of delivery. It’s especially nice to know you appreciated the little touch of the red tissue paper – we really enjoy adding those details to make your order feel extra special.
Your kind words mean a lot to us, and we hope to welcome you back again very soon!

Rated 5 out of 5 stars
Anna Davies logo

Reply from Anna Davies

Thank you so much for your kind feedback! 😊
We’re really pleased to hear you were happy with the fast delivery, and it’s wonderful to know you’d choose to shop with us again. That means a lot to us!
We look forward to welcoming you back soon

Rated 5 out of 5 stars

Absolutely divine products

Excellent product and speedy delivery

March 31, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your kind review! 😊
We’re delighted to hear you’re pleased with the product and the speedy delivery. That’s exactly the experience we strive to provide!
We really appreciate you taking the time to share your feedback, and we hope to see you back again soon

Rated 5 out of 5 stars

Excellent service quick delivery

Excellent service quick delivery, well packaged,

March 25, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your lovely review! 😊
We’re delighted to hear you were pleased with the excellent service, quick delivery, and packaging. We always take great care to make sure every order arrives just right.
We really appreciate your support and hope to see you again soon

Rated 5 out of 5 stars

Great service

Great service. Ordered & delivered with in 48 hours. Highly recommend especially as the item I purchased is getting harder to get hold of.
Will use again!!

February 26, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your wonderful review! 😊
We’re thrilled to hear you were happy with the quick delivery and that everything arrived within 48 hours. It’s especially great to know we could help you find an item that’s becoming harder to get hold of – that really means a lot to us.
We truly appreciate your recommendation and look forward to welcoming you back again soon

Rated 5 out of 5 stars
Anna Davies logo

Reply from Anna Davies

Thank you so much for your kind review! 😊
We’re really pleased to hear you were happy with both the quick delivery and our prices. Providing great value and efficient service is exactly what we aim for.
We truly appreciate your support and hope to see you again soon

Rated 5 out of 5 stars

Great service

Prompt completion of order. And speedy delivery.

March 1, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your kind review! 😊
We’re really pleased to hear your order was completed promptly and delivered so quickly. Providing a smooth and efficient service is something we work hard to achieve.
We truly appreciate your feedback and hope to welcome you back again soon

Rated 5 out of 5 stars

Great order experience

Great product - arrived quickly, well packaged. Overall a positive experience

March 1, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your lovely feedback! 😊
We’re delighted to hear you’re happy with the product and that it arrived quickly and well packaged. It’s wonderful to know you had such a positive experience with us.
We really appreciate you taking the time to share your thoughts, and we hope to welcome you back again soon 💛

Rated 4 out of 5 stars

First order

First order - very prompt delivery.
Haven't used the product yet, so can't comment on it!

March 1, 2026
Anna Davies logo

Reply from Anna Davies

Thank you for your review! 😊
We’re so pleased to hear your first order arrived promptly – that’s exactly the experience we aim to provide. We hope you enjoy the product just as much once you’ve had the chance to use it!
We’d love to hear your thoughts when you do, and we hope to welcome you back again soon

Rated 5 out of 5 stars

Goldbergh ski trousers 5 star purchase

Smooth transaction, great communication and fast delivery service very happy would buy from them again.

March 1, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your fantastic review! 😊
We’re delighted to hear you were so happy with your Goldbergh ski trousers and that everything from communication to delivery went smoothly. It’s wonderful to know you had such a positive experience with us.
We truly appreciate your kind words and look forward to welcoming you back again for your next purchase

Rated 5 out of 5 stars

Great product

Great product. Arrived really promptly, well packed. The website is easy to use and customer friendly.

February 26, 2026
Anna Davies logo

Reply from Anna Davies

Thank you so much for your lovely feedback! 😊
We’re delighted to hear you’re happy with the product and that it arrived promptly and well packaged. It’s also great to know you found the website easy to use – we work hard to make the whole shopping experience as smooth and customer-friendly as possible.
We really appreciate you taking the time to share your experience, and we hope to welcome you back again soon

Rated 1 out of 5 stars

Rude

There is a growing amount of reviews with regards the staff. Surely "Anna Davies" you should be able tell by now that your customer services is severely lacking. You have had more and more reviews about the staff's attitude and yet you have clearly chosen to do absolutely nothing. Except take great time to respond in a derogatory way to previous feedback. Your staff are rude, and have no problem with showing their intolerance towards customers who are an inconvenience to them. They follow you around like store detectives, they roll their eyes at customers, tut and sigh. Honestly shame on you for not treating customers with some respect. We were at the shop today and the staff made us feel unwelcome and uncomfortable. Rude.

January 18, 2026
Unprompted review
Anna Davies logo

Reply from Anna Davies

We are very sorry to read about your experience and would like to sincerely apologise for the way you were made to feel during your visit. This is certainly not the level of service or respect we expect our customers to receive, and we are disappointed to hear your feedback.

We take comments regarding staff attitude extremely seriously. What you have described does not reflect our values, and we are currently reviewing this feedback internally to address the concerns raised and ensure appropriate action is taken.

Our intention is always to provide a welcoming, respectful environment for all customers, and we regret that we fell short on this occasion. Thank you for taking the time to bring this to our attention.

If you would be willing to discuss this further, we would appreciate the opportunity to do so. Please contact us directly so we can investigate fully and work towards putting this right.

Thank you again for your feedback.

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Live love love the cream sofa bed we bought. Best we’d seen anywhere and a great price

October 27, 2025
Anna Davies logo

Reply from Anna Davies

Think this may be another shop but thankyou for taking the time to review.

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