Anna's Cosmetics Reviews 41

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Been collborating with them for 4 months, and looking forward for more. Always very responsive to all my questions and ready to help. Very simple ordering and payment procedures - no fuss. The de... See more

Rated 5 out of 5 stars

I’ve been buying my fillers from Anna for a few years now . The products are amazing never an issue . Anna is a doll , she is responsible reliable and always there when you need her for any inquires a... See more

Rated 5 out of 5 stars

I am here writing this review because it was because of the others reviews I gave opportunity to buy from Annas website!! Its not easy to find trustful and safe websites. BUT THIS ONE YOU CAN TRUST... See more

Rated 5 out of 5 stars

I have been ordering from Anna for over four years. Her products have always been shipped in a timely manner and has been an excellent at communicating promptly. I have been extremely satisfied with h... See more

Company details

  1. Beauty & Well-being

Written by the company

Skincare and cosmetic products to help you stay beautiful and ageless


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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Rated 5 out of 5 stars

TRUST & HONEST! Anna is all of that!

I am here writing this review because it was because of the others reviews I gave opportunity to buy from Annas website!! Its not easy to find trustful and safe websites. BUT THIS ONE YOU CAN TRUST !! Anna is great, Awesome customer service, fast shipping, products are great and real !! I am so happy I found her, I am a loyal customer, I thank God I found someone so honest like she is. !
Thank you very much Anna, God Bless and until next time!

August 23, 2019
Unprompted review
Rated 1 out of 5 stars

Ordering from an oversea company can…

Ordering from an oversea company can sometimes result in shipping problems with carriers, I have had one order lost which she agreed to to cover, but when I thought I had another shipping problems I was told that she would no longer cover the lose. It's not acceptable for me to pay for an item that will not be covered for lost or other shipping problems. I think it's in my best interest to find another company for my cosmetic needs!

July 29, 2019
Unprompted review
Anna's Cosmetics logo

Reply from Anna's Cosmetics

Such a shame, Suzann, that after 4 years of serving you diligently and faithfully, you left me a 1 start review. Do I not deserve at least 2 stars? Is communicating with you in a timely manner and always shipping all your orders immediately with a delivery in 48 hours not worth a better score?? If yes, then you are right: it's best that you find another company.

I would like to defend myself by saying that when one package goes missing, it's an accident. But when it happens repeatedly, one accident after another, it becomes a pattern.

Two days in a row the courier went around your house and two days in a row you were not available. So, I sent you an SMS with Door Tag numbers advising you to contact FedEx and re-arrange the delivery before they decide to send your package back. Your tried to convince me that your package was lost again, which was not the case. You were clearly not interested in contacting the courier and re-scheduling the delivery. Was it too much work? Or was there a plan? Therefore, I had to tell you that I would not refund you for the second time. As a result of my warning, you collected your package from FedEx within an hour.

I am a diligent, responsible and honest seller. I take pride in what I do and I bend backwards for my customer. But I will NOT let anyone take advantage of me.

I'm sorry to see you go, Suzann. On the other hand, every relationship comes to an end, so I would like to thank you for your lengthy custom and wish you all the best.

Kind regards,
Anna


Rated 5 out of 5 stars

Amazing Anna

I’ve been buying my fillers from Anna for a few years now . The products are amazing never an issue . Anna is a doll , she is responsible reliable and always there when you need her for any inquires about your order or products . Quick shipping at competitive prices. Anna is always willing to find any products you may want that she may not already have ... but that’s unlikely the case ;)) love love love Anna and her business loyal customer and can vouch for the authenticity of her products 1000%

May 16, 2019
Unprompted review
Rated 5 out of 5 stars

Returning customer

I’ve ordered from Anna’s cosmetics several times. Anna messages you and makes sure your order goes through and sends it right away. The products are 100% legit and such good quality. I will always be a returning customer.

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer servuce and fast shipping

I've ordered from Anna many times over the past several years and have been repeatedly impressed by her dedication to high quality customer service. She has always responded to my emails quickly and goes out of her way to ensure customer satisfaction. International shipping was superfast and tracking information was provided. Have never had an issue with quality of any of her products.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you, Anna and Anna's Cosmetics store

Been collborating with them for 4 months, and looking forward for more.
Always very responsive to all my questions and ready to help. Very simple ordering and payment procedures - no fuss.
The delivery is fast. Never takes more than 5 days, even on holidays. Products always come in a discreet packaging with all transportation requirements observed. Good shelf life, high quality, nothing to complain.
Thanks again, Anna! Highly recommend the seller.

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Will definitely buy again!

Anna's Cosmetics is an excellent company. Must say, it took me some time to decide to buy or not to buy, but glad I gave them a chance: the products are authentic and come in the original manufacturer packaging.The temperature sensitive item was on ice pack. Delivery was super fast and Anna's customer service throughout the whole process was amazing. Will definitely buy again!

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to buy from Anna's Cosmetics

I have been buying from Anna's Cosmetics for a long time now. Anna treats her every customer like it is her only one, spending all her time answering questions, advising about products and tracking orders. All the products are original and delivery is fast. Don't hesitate to buy from Anna. Her store is the best one out there for this kind of products.

December 16, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy

Received my first order today. Very happy! Fast delivery, original products. And I even got a gift - a full size face cream! Will definitely buy again.

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is amazing! I ordered and immediately received an email. They kept me informed every step of the way. Product arrived without any problem at all.

December 2, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding Company!

Anna's Cosmetics is a literal god-send for me! I have been using Anna's products for the past three years and I am 100% satisfied with her level of service, pricing, quality of products and overall professionalism. ALL of the products I have ordered have been 100% genuine and shipped in their original factory packaging (including all of the product documentation sealed inside of each product).

Anna also took the time to explain the differences between many of her products and has offered her vast knowledge in helping me choose the right products based on whatever I was hoping to achieve. Not only has she saved me a great deal of money with her highly-competitive pricing, but she also saved me from wasting money on products that would not achieve the results that I was looking for.

I have been able to literally erase over a decade from my appearance and all at a tiny fraction of the cost it would normally take using the expensive mainstream clinics. For anyone with a 'take charge" type of personality who is wishing to personally-enhance their own appearance (on their own terms) there is no better solution for you than Anna's Cosmetics... but you DO have to know what you are doing!

...Do your research and get educated! Remember that Anna is offering the exact same "solutions" that all of the highly-skilled plastic surgeons are offering out there, but YOU have to make sure you have the necessary knowledge and application skill to use them correctly! ...I have learned a great deal about "application techniques" over the past three years and there is a learning curve.

Lastly, I am not a company shill nor am I involved with Anna's Cosmetics in any way other than being a customer. I am just a +50 year old guy who didn't like what I saw in the mirror, and Anna's Cosmetics has allowed me to now like what I see. ...That in itself speaks volumes!

If you're "sitting on the fence" right now about using Anna's Cosmetics or want to find out more about my experiences and the results I've achieved, just contact Anna's Cosmetics. I have given her permission to provide you with my email address should you have any further questions.

December 2, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I highly recommend Anna's Cosmetics. Buying medical devices online can be challenging, but Anna's customer service, her knowledge and willingness to help make it an easy and pleasant process. Thanks again!

December 2, 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience

I’ve been buying from Anna’s Cosmetics for the last three years and it always has been a great experience: fast acknowledgement of my orders, immediate shipping and speedy delivery, fantastic quality products and even additional useful supplies. Cannot fault Anna’s excellent work or wish for anything better!

December 1, 2018
Unprompted review
Rated 1 out of 5 stars

This Anna's cosmetics should be shut…

This Anna's cosmetics should be shut down!!!! They don't even deserve a 1 star rating!!!! PLEASE, PLEASE do not buy anything from this site!! I lost $200 because of an expired, old product that was faulty when trying to use. VERY VERY RUDE response when asked for help in rectifying the situation with a comment of "I'm a bother and don't contact me again".....really!!! I'm an esthetics nurse, gave my credentials (which I should not have). ...Put in complaint to the consumer alliance to help with getting money back and this horrible so called business never responded!!! Talk about crazy service!!! So if you want defective, out of date product then go for it!!!

EVERYONE PLEASE READ!!!

Anna's cosmetics just sent me this nasty email......I can't believe I'm the bad one in this situation...WOW this proves who should not be in business.....Please read her comment:

"I feel sorry for you. Nobody probably loves you and that what makes you this angry woman.

Anyway, I don’t care about you: you are a nonsense, a nuisance and a lier. Get a life and become and nicer person is my advice"

Regards,
Anna

December 1, 2018
Unprompted review
Rated 5 out of 5 stars

Thanks for great communication

Thanks for great communication, INCREDIBLE customer service and quality products!
I received my order very fast, very pleased with the results!

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

Very satisfied !

The owner reached out to me very quickly after placing my order . I'm very happy with the products, costumer service and shipping . Highly recommended!!

March 14, 2017
Unprompted review

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