Annebuy Reviews 135

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Plenty of kits to choice from, at affordable prices. Good quality canvas and have always had plenty of drills, to complete picture. I enjoy all that I do and look forward to doing many more in the... See more

Rated 5 out of 5 stars

They were very helpful and understanding to the wrong address that was on package. Helped me with finding it and having it reshipped to me at the correct address. I will be waiting for my package to a... See more

Rated 5 out of 5 stars

Have made multiple orders and have now bought over a hundred diamond dot projects. All kits have been complete, fit well, and went together without problems. The one kit that was short only a few di... See more

Rated 1 out of 5 stars

Bought a diamond painting 40x70. The canvas have deep creased on it. Sent e-mails to Annebuy showing the picture of very badly creased canvas. Annebuy gives me the runaround. They do not want to take... See more

4.2

Great

TrustScore 4 out of 5

135 reviews

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Rated 5 out of 5 stars

10 * Service

I have just ordered my fourth canvas from Annebuy, three for me and one for my granddaughter. I have only had excellent service so far. The packages have arrived on time and when I ran out of one colour they were very quick to respond. Just waiting for my new canvas and short sent colour on my previous canvas. I rate you 10 star. This has kept my sanity during lockdown.

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

The problem arose when your company…

The problem arose when your company sold out of the painting that I ordered. This is not an issue that I have ever had and I order from many companies. Anne Buy has given me a coupon for my next painting. Thank you.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

order mistake

I had to email the service centre after placing an order because I realized that the area code wasn't mine and I was worried that when it arrived in Australia I may not receive it ----Annebuy was quick to reply to me to say that everything was fixed and they had changed the area code on my order and not to worry ---very good service --I will buy again --Doreen

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

I'm very happy with annebuy

I'm very happy with annebuy. The quality of the diamond paintings, delivery is normally around 10 days, fabulous selection to choose from and very good customer service dept, very fair delivery costs too.

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful too.!

Ordered a diamond art from Annebuy, was concerned as it hadn't arrived. Very helpful when emailed company. Item now arrived and is very good quality. I am very pleased with it and will order again. Would recommend.

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

EXCELLANT COMPANY TO DEAL WITH

I have purchased several Diamond Dottings from Annebuy.Excellant to deal with.A1 postage beautiful vibrant colours. I must admit I have an obsession with their Christmas designs & all have turned out Beautifully. I have advanced to a larger size this time 40x50 so very excited to see how this turns out.Love when they arrive to start a new project.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Missing items

I received my purchase in a timely manner, however two of the items received which were duplicates were missing beads to the to the diamond painting project. the representative handled my case very professionally and quickly, within 12-24 hours and walked me through the process of reporting and confirmed notification to the factory and that I will be receiving the missing items to both projects. I'm very appreciative and satisfied with the service received.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

I didn’t have a great experience with…

I didn’t have a great experience with my first purchase. The print I chose was hard to read as some of the signs/numbers were printed in black on dark colours. I let the customer service know. The person I delt with went above & beyond to come to a resolution I would be happy with. I can’t thank her enough she certainly instilled my confidence to deal with this company again. Extremely happy with the resolution.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

I love shopping with Annebuy

I love shopping with Annebuy! Products are wonderful and the customer service is even better! They will help you track your packages and guarantee you are happy with them. If there are any errors in your shipment they immediately fix the issue. I am the administrator to a huge Facebook following and there are thousands of people in my group that enjoy shopping here and have never had a bad experience! Very satisfied😊

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Awesome experience! Really impressed with the quality of Diamond Paintings!
When needing to contact them through email they respond in a timely manner! I will be buying from “AnneBuy” again!

July 6, 2021
Unprompted review

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