anyfree Reviews 

29
TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

29 reviews

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1-star

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4.2

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(29)

1 review in the last 12 months

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Rated 1 out of 5 stars

15 minutes to get noticafication

The instructions and set up was pretty easy. I purchased this to have a semi-remote way to monitor a road side stand. It takes a ridiculous amount of time to get a notification that someone is in the area. Today was the worst 15 minutes from the time stamp on the video to the phone notification that someone is in the area. I've tried the "ask anything" and been told twice that it's been escalated to technical support and would get an answer in 24 hours. So the AI function that responds is as useless as the doorbell in for me.

June 2, 2026
Unprompted review
anyfree logo

Reply from anyfree

Dear Customer,

Thank you for sharing your feedback with us. We’re sorry to hear that the notification delay has affected your experience, especially when you rely on the doorbell to monitor your roadside stand.

Notification delays can sometimes be related to an unstable Wi-Fi connection or server speed. To help improve the response time, please navigate to “See all settings” > “Doorbell Server” and try optimizing the server speed to see if this helps.

Regarding your concerns about support and reviews, we want to assure you that we strive for transparency and integrity in all our interactions. Your feedback is important to us and helps us improve our products and services. We also want to make sure your voice is heard and your issue is properly addressed.

If you are willing, we would like to explore further options to resolve this for you. Please contact our customer service team directly at info@anyfree.com, and we will do our best to find a satisfactory solution.

Thank you for your understanding. We sincerely hope to regain your trust.

Sincerely,
anyfree Team

Rated 5 out of 5 stars

Reliable and Fun to Use

The Anyfree video doorbell has turned out to be a fantastic investment for my home. Not only does it have a fun, retro design that I adore, but it also offers reliable performance. The solar panel helps keep the battery charged, so I don't have to worry about it dying unexpectedly. The video quality is crystal clear, allowing me to identify visitors easily. The app is user-friendly and makes it easy to interact with anyone at my door, even when I’m not home. This doorbell has truly enhanced my home security and added a playful touch to my entrance.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

A Unique Addition to My Home

I recently installed the Anyfree video doorbell, and I can’t express how much I love its retro style! It blends perfectly with my vintage home decor. The installation was straightforward, and I appreciated the clear instructions provided. The video quality is excellent, and I can see who’s at my door even at night. The unique solar power panel is a fantastic feature, extending the battery life significantly. I never have to worry about it running out of power, even with frequent use. Overall, it’s both a stylish and functional addition to my home security.

March 2, 2025
Rated 5 out of 5 stars

Great Company

After purchasing some video doorbells past several months, I have been very satisfied with anyfree Products. After my recent purchase, I needed to return one doorbell, which anyfree promptly allowed me to do. This company provides a great product and customer service, as well as great technical support. I will continue to use anyfree Equipment and am currently in the process of ordering more. 5+++++ STARS!!

March 3, 2025
Rated 5 out of 5 stars

Helpful Alerts

The motion alerts from the Anyfree doorbell are very helpful. I get notified whenever someone approaches my door, which keeps me informed even when I’m busy. This feature has proven to be very useful, especially for tracking deliveries and ensuring my home is secure.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware.

I ordered the Anyfree doorbell with camera and solar capability in late March 2025 from Amazon.
They came in 2 colors. I ordered the gold. I did everything as instructed. I charged it to 100% and installed it. It didn’t charge at all via Solar. I had to unattach the camera EVERYDAY to charge it. I then reach out to customer service in the app and leave a review on Amazon. Anyfree contacted me saying they were getting a new batch and offered to send me a new one. It was suppose to be “better” blah blah blah.
I agree. They send me the same thing but in the silver. So already I’m not getting what I really want aesthetically, but I’m at a point where if the thing just functions correctly… I would have been ok. I got the new one and have had it installed and it’s still the same thing. It’s not functioning well at all. Not charging.
But let me just tell you why I’m here. After I left my review on Amazon. I started getting these emails from the vendor. Asking me to delete or edit my review, because my review was not positive. I told them I’d update the review after I get the new camera. So now today I was ready to go edit my review, but see they know what they’re selling is trash. The listing is gone. See I’m a seller on various platforms myself and I know how it’s possible to get rid of negative reviews on platforms like Amazon. You delete that listing and create a new one with brand new pretty 5 star reviews. I bought this doorbell because the reviews on Amazon were 5 stars out of 5. But I get it now, even if someone has a negative review when they contact them offering a refund and some sort of $30 coupon people probably take it and are willing to change it. Well you met your match with me. Keep your money.

With me you’re going to learn about integrity.

March 28, 2025
Unprompted review
anyfree logo

Reply from anyfree

Dear Sherine,

Thank you for reaching out and sharing your experience with the Hello doorbell. We sincerely apologize for the inconvenience you've encountered with both the original and replacement units. Your feedback is invaluable to us, and we take your concerns very seriously.

We are committed to providing high-quality products and understand how frustrating it can be when they don’t meet your expectations. We appreciate your patience throughout this process.

Regarding the concerns about reviews, we strive for transparency and integrity in all our interactions. Your feedback helps us to improve our products and services, and we want to ensure that your voice is heard.

If you are willing, we would like to explore further options to resolve this issue for you. Please contact our customer service team directly, and we will do our best to find a satisfactory solution.

Thank you for your understanding, and we hope to regain your trust.

Best regards,
anyfree Team

Rated 5 out of 5 stars

Recommend!

It was easy to pair with the signal station by following clear video instructions. I have adjusted different detection settings, which work well with timely notifications. I still recommend upgrading their battery support for more stable charging.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

I’ve contacted anyfree customer service a few times—once when I lost a few screws and another time when I had issues with the setup after changing my internet provider. Every time, I’ve received excellent support. The motion alerts are incredibly accurate, and I love getting real-time video notifications whenever someone comes to the door. The night vision is clear, and the two-way audio is crisp. The best part? The optional cloud storage is affordable, and it gives me 24/7 playback, so I don’t have to worry about missing deliveries or any suspicious activity.

February 25, 2025
Rated 5 out of 5 stars

Happy home owner

I’m really loving how this doorbell keeps my home secure while I’m away. One of the best features is being able to see who’s at the door before answering—it’s so convenient and adds an extra layer of safety. I’d definitely recommend it to anyone looking for peace of mind when they’re not at home!

February 11, 2025
Rated 5 out of 5 stars

Best Doorbell on the Market

So far, I’m really impressed with the anyfree video doorbell. I had read some reviews mentioning issues with the battery, but after an easy setup and installation, everything seems to be working perfectly. I assume a recent firmware update fixed some of the earlier issues, as the cameras and app are now performing great.

I went with the 1080HDR version, and the video quality is better than other 2K version. The doorbell detects motion, which is a nice touch. The app notifications and responsiveness are spot on.

One of the biggest advantages is that you got 180days free cloud storage and lower subscription fee for future needs. This makes it such a great value. Overall, I’m really happy with it and would highly recommend it to anyone. Great job, anyfree!

February 10, 2025
Rated 5 out of 5 stars

Worth the money

Good tech so far. The doorbell is far better than the Ring one we had previously. Local storage is a boon too as don’t like the idea of big business snooping on behaviours and activity etc - Google Assistant and Amazon Alexa is too intrusive.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and quick to isntall

It is easy and quick to install, set up in less than 15 minutes. iPhone app works great, nice to have the added home security of video the door and front of house.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Hello Doorbell is an amazing product! I can't say enough about their Customer Service Tech. team. True professionals! They helped me when I'd almost given up (due to my own error). Keep up the GREAT WORK, team!! I highly recommend this product and the Tech Support team!

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Made my life and security so much easier

I absolutely love my Hello doorbell! It’s so convenient to be able to see what’s happening around my house and talk to anyone at the door, even when I’m not home. I can easily communicate with delivery drivers and tell them exactly where to place packages. I’m really happy with it. Love love ❤️ it.

February 11, 2025
Rated 5 out of 5 stars

Highly recommend anyfree products

Very easy to fit the doorbell as the instructions were very easy to follow. The doorbell is excellent and the notifications are super quick. Can’t say anything negative at all. Will be expecting anyfree's future products!

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

TOP TOP Customer Service

After having issues with new product, tech support help solved issue rather quickly. And they were very helpful and patient with my low tech skills.They are always there to help and trust me. thanks

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very Pleased with anyfree Products

I have had anyfree doorbells for a few months now and they are fantastic, I would highly recommend them to anyone looking to buy one and if they need any help they are unbelievable. I just received the new generation of doorbells for my daughter's new home 🏡 and the customer service department took great care of me.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Doorbell with Smart Features!

I’ve been using the anyfree doorbell for a few weeks now and I’m beyond impressed! The video quality is clear, even at night, and the motion detection is incredibly accurate.

Besides its unique chain design, one of my favourite features is solar charging. I've mounted it under a covered porch with very little direct sunlight, but it's been running fine and I don't have to worry about batteries!

Installation was quick and easy. Highly recommend!

February 6, 2025
Unprompted review
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