ApartDirect Reviews 68

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is really a place I`d reccommend for anybody! It`s new, clean, in a beautyful place, good neighbourhood. Bus and tram stations are near, you can go to the city even by boat! There are 2 superma... See more

Rated 5 out of 5 stars

This company has a wonderful easy approach to a holiday let. I booked my short break in the heart of Stockholm which was very straight forwards. I was then forwarded the entry procedure and it was as... See more

Company replied

Rated 5 out of 5 stars

I stayed with ApartDirect for a week and i was really impressed. There was towels and linen ready at check in and i really appreciated having a kitchen and washing machine in the apartment. The a... See more

Rated 5 out of 5 stars

When we arrived we were impressed by the beautiful building and facilities right in the centre of town. Then in the evening when we got back we put on the light and a fuse blew, putting the apartmen... See more

Company details

  1. Hotel

Information provided by various external sources

ApartDirect offers a large variety of short-term rental appartments in Stockholm. Our quality apartments are perfect for both business and leisure travelers seeking comfortable accommodation at reasonable prices. www.apartdirect.com info@apartdirect.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We loved it

We loved it, it was clean and tidy. Handy to transport, both train and bus. It felt safe and had everything we required, even a laundry, we stayed for 8 nights

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

I have kindly been asking for a fair…

I have kindly been asking for a fair refund. I am in quarantine 4 weeks in Spain with flights cancelled. A booked room for 3 nights in Stockholm at Apart Direct Älvsjö but both booking.com and Apart Direct dont care, you both said contact the other. Shame on you! I will fight for getting my money back. Shame on you

March 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great apartment

We stayed at the ApartDirect Hammarby Sjöstad II.We have enjoyed staying in this appartment very much. It was clean,had great view from the terrace and a very nice neighbourhood.I will recommend it to everybody travelling to Stockholm for holidays.

September 3, 2014
Unprompted review
Rated 4 out of 5 stars

Very convenient for a decent price

Nice, well located apartment.
The family suit sold out during our booking, but after contact with the hotel, we could get a Queen Studio with two extra beds.
Very service minded!

August 30, 2014
Unprompted review
Rated 5 out of 5 stars

THE BEST VIEW

I have speak with friends and say this condo in Stockholm was very fine, so my frends will take contact with me, when next time they go to Stockholm and give your adress. This is the best place have lived in Stocholm. And a very good view. But it was one bad thing, smell from the bathroom, i hope this is better bext time, because i want to stay there nex time i visit Stockholm

August 28, 2014
Unprompted review
Rated 3 out of 5 stars

Pretty apartement but some tricky details

Booking of the apartement was o.k. and went well by smartphone, no problem. Information about the booking details were o.k. too, but arrival on Sunday was the trap where I got lost with our car on the road parking in front of the apartement. It is prohibited on monday from 0:00 on and this is not possible to recognise that clear as it should, it is really cryptic, which means, when I wanted to pay the parking fee at 9:00 a.m., I found a parking ticket on my windsreen and was fined by 690 SKr. !! If there would have been a Reception this probably could have been avoided. An internally phone in the apartements to a Helpdesk of ApartDirect could avoid this probably, as without a stranger generally gets the connection to the helping phone numbre not that easy and expensive for non-swedish customers.
The showers in our apartement wets the whole floor of the bathroom then there is no dry place to towel oneself off and the lovely foot-towel is completely wet before the towelling.
Climatisation during these hot summer days was fantastic but should be adjustable.

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful place to stay in Stockholm!

This is really a place I`d reccommend for anybody! It`s new, clean, in a beautyful place, good neighbourhood. Bus and tram stations are near, you can go to the city even by boat! There are 2 supermarkets very close.
There is a balcony in apartment with beautyful view. You have fully equipped kitchen, separate bedroom on second floor, even washing machine.
This is our choice nr.1 when we stay in Stockholm!

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Nice Apartment, Clean, Nice Neighborhood and Responsive Support

We give this a high rating. We rented the apartment for a week stay in Stockholm, initially renting the apartment for three days and extending our stay for the rest of the week after finding the place met our needs comfortably and economically. It offered opportunity to cook in and the location and comfortable and clean apartment made this enhanced our holiday in Stockholm. We rented bicycles for the week and found the location great for getting to other parts of Stockholm area via bike pathways and ferry connections using the week transit pass.

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Great location, great and immediate problem solving

When we arrived we were impressed by the beautiful building and facilities right in the centre of town. Then in the evening when we got back we put on the light and a fuse blew, putting the apartment in darkness.
After one phonecall the problem was solved and we were upgraded to an even more beautiful apartment in the same building.
Great service, great place. And a very lively city

August 26, 2014
Unprompted review
Rated 4 out of 5 stars

good

Location was very good, had kitchen facility which was good.

but had bad experience in internet which they solved.

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic !!! ApartDirect is 5 star

We stayed in the heart of Stockholm, Sweden for 5 nights in June this year ,2014. The apartment was stunning! 5 star !, Safe, walk in shoes/jackets area as you come in the unit, Extremely Clean, Large bedroom fully equipped with bedding and plenty of cupboard space , Full kitchen with everything you'd want in a kitchen, to a wonderful lounge/TV area, heating to a great bathroom and Laundry. Any queries we had we were greeted with in 5 mins by friendly people who helped straight away. The 24hr phone service was excellent and the staff were very polite and helped us kindly and straight away. Overall it's the best 5 day stay in an apartment ever with just really great service when need be.
Terrific.!!! (Australia)

July 14, 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful place

LIKES: easy access, clean, nice furniture, well equipped, free wifi, good costumer service

DISLIKE: i wish the bed was kind size bed instead of queen size

July 10, 2014
Unprompted review
Rated 5 out of 5 stars

Very good place in Stockholm

a very nice place in Stockholm. Good area with beautiful nature walks milking. Good place anywhere close. There is a place to park the car. Nice rooms with everything you need for cooking. There is a washing machine. Always on arrival in Stockholm I stay in these apartments.

July 9, 2014
Unprompted review
Rated 4 out of 5 stars

That was a Reals Nice Apartment

The Apartment is in a realy central Zone. Confortable and easy to handle with the Pin Numbers the furnished is absolute okay for These Standard , only one think is Not so Fine there is nö window on the restrooms :-( otherwise you are Not There to hang up a Long Time in the room you Are there to See the City ...

July 7, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look