Van was ready on time. Checking in on line was helpful and positive and staff were great. Pickup was easy with all options offered. The vehicle was reasonably clean and relatively equipped for our... See more
Company replied
Location
Switch location740 Port Wakefield Road, 5107 Parafield Gardens, South Australia, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our experience with Apollo was great from start to finish. The service was fast, efficient and everyone we dealt with were super helpful, friendly and polite. The camper was also great. It was fitt... See more
Company replied
Familiarisation, on boarding, admin was all simple and fast. Van was clean and mostly worked well, however wear and tear was evident with cupboard door falling off and excessive noise and squeaks whil... See more
Company replied
Great experience. Better if we could have a little carpet in front of the bathroom area and also a proper guide that includes everything even how to turn on the air flow on top of the gas stove and ho... See more
Company replied
Company details
Written by the company
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
Contact info
740 Port Wakefield Road, 5107, Parafield Gardens, South Australia, Australia
- 1800 810 117
3.7
Average
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience into The Red Centre.
Van was ready on time. Checking in on line was helpful and positive and staff were great. Pickup was easy with all options offered. The vehicle was reasonably clean and relatively equipped for our needs. Mechanically it was trouble free. Everything worked as was expected. We felt there could have been more utensils, plates, bowls, linen etc instead of just 2 of each item. The vehicle return process was a smooth and positive experience.
May 5, 2026
Reply from Apollo Motorhome Holidays - Adelaide
Hi Robyn, thank you so much for your review. It's great to hear everything went smoothly and that you enjoyed your trip to the Red Centre. We will pass on your suggestion regarding more equipment in the camper.
Our experience with Apollo was great…
Our experience with Apollo was great from start to finish. The service was fast, efficient and everyone we dealt with were super helpful, friendly and polite. The camper was also great. It was fitted out with everything we needed for a week along the Victorian Great Ocean Road and was so easy to drive and set up, not to mention very comfortable to sleep in. Thanks for a great holiday!
May 2, 2026
Reply from Apollo Motorhome Holidays - Adelaide
Amazing! Thanks for your 5-star review Aaron. Your trip along the Great Ocean Road sounds perfect!
Helpful and friendly staff
Very helpful and friendly staff helped get us straight into our holiday.
April 21, 2026
Reply from Apollo Motorhome Holidays - Adelaide
We're happy to hear that our staff was helpful and friendly, making your holiday seamless. Thank you for your positive feedback; it means a lot to us.
Provide the service up to standard that…
Provide the service up to standard that would be expected- not just a quick sell
April 29, 2026
Reply from Apollo Motorhome Holidays - Adelaide
Hi Darren, we are so sorry to hear that your experience in our branch was not at the standard we aim to achieve. Thank for your taking the time to let us know. Your feedback helps us to improve.
Great experience
Great experience. Better if we could have a little carpet in front of the bathroom area and also a proper guide that includes everything even how to turn on the air flow on top of the gas stove and how to operate the awning.
April 26, 2026
Reply from Apollo Motorhome Holidays - Adelaide
Hello there, thank you for your honest review and suggestions to help enhance our guests' experience. We are currently working on a whole new set of how to videos that will include the operation of the awning. I'll pass on your idea about a bathmat for the outside the shower. Thank you!
South Australia Road Trip
Familiarisation, on boarding, admin was all simple and fast. Van was clean and mostly worked well, however wear and tear was evident with cupboard door falling off and excessive noise and squeaks while moving. Advice to refill the gas tank rather than use swap services resulted in a lot of running around we didn’t need. The advice that the app helps you find a place that does this service was also incorrect. Having said that, the manager did finally agree to extend the pre-purchase tank price to us. Van was not charged sufficiently when we got it which meant we had to change plans on night one and pay for a powered site (which was hard to find at Easter).
April 11, 2026
Reply from Apollo Motorhome Holidays - Adelaide
Hi Lloyd, thank you for your review. The thl Roadtrip App has a filter that shows different icons for 'swapping' and 're-filling' locations. We're sorry you didn't see this feature and will speak with our App developers to make this clearer for our future guests. We appreciate you sharing your experience to help us improve. We will also look at better communicating our message to always book a powered site for the first night to fully charge the motorhome. Thank you for taking the time to give us your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.