Apollo Pharmacy Reviews 

Delivery time is fake they make you wait for too long

Worst app don't waste time on ordering medicine on this app

I had greatful experience at Apollo pharmacy pandav nagar branch. The all staff of pandav nagar branch was very helpful with me one staff is always present outside the counter for promoting offers and the availablity of the product is good . One medicine was not present at that time but the staff place the order of my medicine and it delivered to me with in 2 hour it was very helpful to me. Over all it was great.

Pathetic service I mistakenly order insulin vial instead of cartridge for 600 rs and they are saying they will not either exchange it or return it....so my 600 rs gone waste...will never use apollo and cancel my membership how irresponsible behaviour saying it is waste for us we can't do anything idiots...gold soon....7567004040...

too much ghatiya service .jitna gnad abola ja sakta hai utna bekar hai apollo pharmacy. koi bhi service nahi milti delivery to karte hi nahi mai 1 mahine paresan rha apollo pharmacy walo se. 1 april 2026 se order kiya medicine 1 march 2026 tak bhi deliver nahi hua. duniya ki sabvse bekar company hai apollo pharmacy.

Why do they take orders if they cannot deliver in time
Why are they having this service if they cannot deliver the medicines
Horrible customer service
They should shut down this app
Useless delivery service
No proper updates
Wanted to cancel the order
Even that they did not do
I highly recommend not to use online service

Basavasagara circle lingsugur very bad service she didn't ask the customer number and the customer didn't bothered that much but when we came to exchange the product she is saying we ourself should say the number they will not ask the number for customer so embarrassing of this

Doesnt deliver on time. Sent incorrect items twice.. Fraud Company

Don’t order anything from here as they don’t send things on time. Totally time waste. They take 24hours to cancel the order. Have no idea about the refund. It’s better to purchase offline as it will save your time and energy.

Very very worst in price. The price of the tablets is tooo high . The people in that appolo medical were charged 134rs for just 7 single pieces of tablet . Kindly please take action and return my money 😡.very very very worst

Apollo Pharmacy workers do not know how to talk to customers properly, they do not have proper common sense because they act in a way that hurts customers. They speak in singular and say angrily, "Don't touch that, don't touch that, what do you want, we will give it to you." This behavior of theirs makes me very sad and annoyed. Customers are God, if you make customers sad, is it okay if you behave irresponsibly?
Hubli Dharwad Vijayanagar Apollo Pharmacy worker Jyoti has made me sad. Give them the right understanding and tell them to speak properly. Thank you.

They are wrongly inputting others mbl numbers

Super pathetic service. Order delayed by a week and still no clue what's the problem and what's causing the delay. Normal medicines, nothing special. Each day they extend the delivery date by 24hrs.

Very poor customer service. No online support to customer care no.s.

Never gonna use again.

We wanted medicine urgently at night but it was showing next day delivery options. Not a good experience.

This pharmacy claims to be open 24×7, but that is not true in reality. I visited during late hours and found it closed / no staff available. Very disappointing, especially when people come for urgent medicines. Service needs serious improvement and the timings should be updated correctly.

Worst app I have ever used .. close your app if you can’t fulfill the requirements of your customers

WASTE SERVICE Dear Sir/Madam,
I am very disappointed to inform you that my issue is still NOT resolved, despite multiple follow-ups with your customer care team.
I received an Apollo Pharmacy Gift Voucher and added it to the Apollo Pharmacy app. However, the voucher is NOT working for online medicine purchases. I clearly informed your customer care executives that I require an online voucher, as I am unable to visit an offline Apollo Pharmacy store.
Unfortunately, your customer care service has been extremely unsatisfactory. The executives do not understand the actual issue and repeatedly state that the problem is “resolved,” which is completely incorrect. They are forcing closure of the complaint without providing any real solution.
To clarify once again: • The voucher is added in the Apollo Pharmacy app
• It does NOT work for online medicine purchases
• I cannot visit a physical store
• I urgently need to purchase medicines online
This situation has caused me a lot of mental stress and inconvenience. I request immediate resolution of this issue or proper guidance from a knowledgeable executive who understands online voucher redemption.
If this issue is not resolved promptly, I will be compelled to escalate this matter to higher authorities.Find the PFA WHICH IS ATTACHED
Looking forward to an immediate and genuine resolution.

I had to order cancer medicine on Apollo which is very critical and important medicine
The rep called me and guaranteed that they will for sure send the medicine
However the day of delivery the order gets canceled
How can we trust this when they cant deliver for the order accepted and took 3-4 days
Totally disappointed

This happened not just once but the same pattern is seen in 2 Pharmacies located at high tension lane and one at the masjith banda or pipe line road of Kondapur, Hyderabad. Staff behavior is not polite, unprofessional. Some times they are busy promoting sales for the offers and neglect the rest of the customers, when questioned about the delay the response is rude.

1 star is also more, such a worst experience