Not a company I would have anything to…
Not a company I would have anything to do with. They treated my call and concerns with distain and did not appear care that their sales person may have behaved badly by selling an expensive service contract to an old and vulnerable person.
Unfortunately my 89 year old farther can't remember what was said on the call or calls but he ended up with a £99 per quarter service plan he did not need or want.
Following my intervention they have now canceled the service plan and said they have issued my farther refund which he should receive in 3 - 5 days.
It is sad that they think refunding the money makes this behaviour ok.
This is not the first time my farther has been targeted by this kind of company. I was able to intervene on this occasion because I now check my farthers post.