Your fantastic black seed 😍 capsules have helped me to drop 2 of big pharmacy prescribed pills 💊 😀 the side effects of metform was the worst 😀 750mm 3x daily had me so dehydrated I was beginn... See more
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Review summary
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My interaction with Approved Science was troubled to say the least; however, they were expeditious in addressing the problem with shipping and although the product I ordered for nerve pain did not re... See more
Company replied
I bought the product Hemovir hoping it would deliver what it promised and it did! I am very happy with both the pills and the cream.
Company replied
The product is great, however reorder delays (had 2 so far) are a problem.
Company replied
Contact info
30 N Gould St, 82801, Sheridan, WY, United States
- 888-307-4790
- support@approvedscience.com
- www.approvedscience.com
4.2
Great
209 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Approved Science
Hi,
We are sorry to hear that you were unsatisfied with your experience.
It appears that our Verification Department encountered an issue with your account and our system was therefore unable to proceed with your order. We apologize for this inconvenience.
Please refer to the email we sent you for further details.
I am nearing my first 30 days and I’m…
I am nearing my first 30 days and I’m beginning to feel a positive difference.
January 30, 2024
Unprompted review
Reply from Approved Science
Hi!
Thanks for the 5-Star review Joe, we always appreciate positive feedback. We formulate our products backed by research and data so we are confident in the results our customers experience.
We look forward to hearing from you soon!
Didn’t curb my appetite at all
January 29, 2024
Unprompted review
Reply from Approved Science
Hi,
We are sorry to hear that you are unhappy with your order.
We are always happy to honor our 60-day money back guarantee. Please see the email sent to the email address we have on file for you.
Thank you!
It has been almost a month since I…
It has been almost a month since I ordered and I have not received my order! Unacceptable!
January 5, 2024
Unprompted review
Reply from Approved Science
Hi Strother,
Please see the emails sent on January 23rd and January 27th to the email address we have on file.
Your order ASASVT4690405, has been canceled and your refund was processed on January 24, 2024, in the amount of $56.90. You should see the amount reflected back on your credit card within 5 - 10 business days depending on your bank.
If you have any questions regarding your refund, please contact our customer service team.
Thank you
I called because the Turmeric I ordered…
The Lot number is 30110-2 I called because the Turmeric I ordered had a very bad taste to the capsule. The person I spoke with said there was nothing she could do because that was the latest batch you made. I checked the date on other bottles I had and they were dated later than that one. I'm no longer taking it because I'm afraid it might be contaminated and no one at your company seems to care.
December 3, 2023
Unprompted review
Reply from Approved Science
We are sorry to hear that this was your experience with one of our customer service representatives. We have taken the necessary steps to ensure that our team continues to strive in providing the kind of service that our customers deserve and have come to expect from us.
We appreciate that you provided the LOT number so we could look into this for you.
We have heard your concern and It is important to mention that our manufacturing facility is cGMP certified (Good Manufacturing Practice) ensuring that we comply with the requirements of safety and quality.
Please see the email that has been sent to the email address we have on file.
Great customer service
I appreciate the quick turn around when I purchase a product. Customer service seems to be a lost art in many company's service to their customers.
October 6, 2023
Unprompted review
Reply from Approved Science
Thanks for the 5-Star review!
We are so happy to hear that you had a great experience with the turnaround time. Our goal is to provide stellar service and high quality products to our customers. We look forward to assisting you again!
You ask for reviews too soon
You ask for reviews too soon. I just started taking tinnitol so I’m not sure what the results will be
January 20, 2024
Unprompted review
Reply from Approved Science
Hi,
Thank you for letting us know. We always invite our customers to spread the word about our products and services; the feedback is greatly appreciated!
We recommend giving the product time to work (2-3 months). Results will vary from person to person. Please be in touch with our customer service department if you have any questions. (Remember to keep your bottles in order to take advantage of our full money-back guarantee - see our website for more info). Keep us posted on your progress!
Arrived on time as was stated due to…
Arrived on time as was stated due to weather!
January 19, 2024
Unprompted review
Reply from Approved Science
Hi,
We are pleased to hear that you received your order on time. It is our goal to make sure our customers are happy and can count on us! We hope you enjoy our products and look forward to assisting you again.
Haven't received yet
January 16, 2024
Unprompted review
Reply from Approved Science
Hi, thank you for your review. According to USPS, there is a weather delay, but it's still in transit. Our customer service team has sent you an email with your tracking number so you can track your package. So sorry for the delay, but it's on the way! :)
I placed an order
I placed an order, paid, shipped quickly. Did not try to sell you other products. Or bombard you with emails. They are a quality company!! Buy from Approved Science! Stay away from Nerve Pro! Bad experience!!
January 10, 2024
Unprompted review
Reply from Approved Science
Thank you for the 5-Star review! We're glad that you had such a great experience with our company and we value your loyalty. We're here for you!
When my shipment arrived one bottle was…
When my shipment arrived one bottle was broken. I immediately sent an email to the support email address I had and have heard nothing. I would like to get a replacement for that bottle.
January 8, 2024
Unprompted review
Reply from Approved Science
Hi Teresa,
I am sorry for your experience. I see an email was sent to our support team on January 9th. Apologies for the delay, we certainly aim to reply within 24 hours. Please check your email from our Customer Service Team. Of course, we will have this resolved for you.
I no longer show a pink skull!
December 31, 2023
Unprompted review
Reply from Approved Science
Thank you for the great review! It makes us so happy to know that we were able to help you! We'll continue working hard to provide customers like you with an excellent experience and product.
Great Products
The products seem to work very well. The prices are reasonable.
December 23, 2023
Unprompted review
Reply from Approved Science
Thank you for taking the time to send a great review! We are happy to hear that you're enjoying our product. We look forward to assisting you again in the near future.
Beware
Beware. Placed an order, money taken from account. received email "order shipped". Tracking only showed label created- no shipment activity. called and was told to wait 10 days. waited, still no shipment activity. called again, told new order processed. no email confirmation of new order. still no product, yet they have my money. SCAM!
December 4, 2023
Unprompted review
Reply from Approved Science
We are very concerned to hear about your experience, this is highly unusual. Please can you provide your contact/order details so our customer support team can prioritize resolving this issue. Alternatively, you can reach us at support@approvedscience.com
We look forward to hearing from you soon.
Does as expected
It is always a guess if something is going to work for one or not. I truly believe my immune system has been enhanced by using the astaxanthin. Easy to order and arrives very soon after ordering.
December 12, 2023
Unprompted review
Reply from Approved Science
Hey Beverly, we greatly appreciate your positive feedback regarding our Astaxanthin product. It's heartwarming to know that it has been working effectively for you, and we're delighted to hear that it's one of your favorites. Your valuable review means a lot to us, as customer satisfaction is our top priority. We extend our best wishes for your ongoing health and wellness journey. Thank you for choosing us!
Keto Supplement…Missing pills.
I have been using your Keto Supplement for a couple of years now. The product is great, however since my first purchase of six bottles, I have consistently been short on or two pills in every bottle. That is disappointing and it causes me to wonder if this is intentional. I am religious with taking the three capsules daily.
I have now purchased 24 or 30 bottles from you. If any of these bottles I just received are missing any pills, I will not purchase from you again. Honestly, I would appreciate you sending me a complimentary bottle as a show of good faith.
Regards,
Suzanne Watral
December 7, 2023
Unprompted review
Reply from Approved Science
Hi Suzanne,
Thank you so much for your feedback. This is concerning and we would love to have known about this issue when it first occurred. Please provide your email address so that our customer service team can be in touch with you as soon as possible.
Alternatively, you are welcome to email our customer service department at support@approvedscience.com so we can resolve this issue.
PS - So glad to hear that our Keto product is working for you!
The fibro meds really help my husband's…
The fibro meds really help my husband's pain.
November 30, 2023
Unprompted review
Reply from Approved Science
Hi!
Thank you for taking the time to leave us a 5-Star review!
We’re thrilled to hear that your husband is feeling better. This is great news! Please let us know what we can do for you in the future.
Warm regards,
Customer Service Team
very good products
November 15, 2023
Unprompted review
Reply from Approved Science
Hi,
We appreciate your 5-Star review and love hearing that you are enjoying our products. We always strive to provide our customers with excellent customer service and high-quality ingredients. We look forward to serving you again!
Warm regards,
Customer Service Team
prostrate help
can tell a difference using prostrate not up in the night to use the bathroom anymore
October 14, 2023
Unprompted review
Reply from Approved Science
Hi,
What great news! We really appreciate your feedback and positive review. We look forward to serving you again soon.
Warm regards,
Customer Service Team
Two excellent supplements for digestive issues.
My wife has been using Irritab for 3 years now and is very happy with it. This supplement is definitely helping with bloating, pain and intestinal issue. She firmly believes its efficiency for IBS and can see a difference every time she stops taking it.
More recently she also has been using Gaslys which has decreased her problem with gas buildup.
In addition, Approved Science offers an excellent discount when you buy their product in larger quantities.
All in all this has been an excellent experience for my wife.
January 15, 2023
Unprompted review
Reply from Approved Science
Hi!
Thank you for taking the time to share your experience and leave us a review! We are so glad to hear that your wife is enjoying a better quality of life. We strive to provide the best products, and we’re thrilled to hear that we succeeded. Thanks again!
Warm regards,
Customer Service Team
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