I havee been keeping fish for around 22 years,and have never had a fish die within a week,and I always test my water before bringing in new fish. I needed some new fish and I was working in Breile... See more
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My son took our grandsons to visit this company recently to buy some fish. for them. After explaining how he had prepared the new tank at home and got the water to the required condition on the advice... See more
Algarde airline hose. As window cleaners we use Algarde as the hose that feeds the window cleaning brush, Aquatics online is the only supplier we can find. If you can supply more I will post your emai... See more
I had to chase my order repeatedly only to be let down completely, when finally after 2 weeks from my placing the order the manager David, who had assured me the package would be sent via next day del... See more
Company details
Information provided by various external sources
Aquatics online is the leading supplier of tropical aquarium accessories, pond pumps, aquarium tank equipment, filters, heaters, liners and other aquarium products in UK. We have a live chat service on the website generally available between 9am and 5pm Monday to Friday. We are genuine people offering a genuine service. If you're disgruntled about any aspect of our service please let us know. We'll go out of our way to put it right.
Contact info
Rochford Avenue, M45 7PQ, Manchester, United Kingdom
- 0844 877 0100
- david@aquatics-suppliers.co.uk
- www.aquatics-online.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Good service and goods sent as stated what more could u want
Just as I have already stated very good service
Bang on the money
Great transaction - just what I wanted at a great price - spot - on delivery -- what more do you need -- Thanks very much !!
Very fast delivery a1 service
Thank you fast delivery of the item ment my fish was not with out heater for more than a day thank you
Seasoned Shopper.
First class service.Package arrived,within 2 days of despatch.Would be pleased to recommend company to anyone.
pumped up
exactly as described in the blurb. company delivered as promised although being impatient a quicker delivery option may have been better for me , but hey 7 days aint bad
Had what I wanted at a price I could afford
I have always had excellent service from Aquatics Online and this order was no exception. Going through the site I could see that they had what I wanted at a price I could afford and that they were less expensive than my local aquatics retailer. The order arrived in good time, in fact the day before I really needed it, so a great delivery service as well.
Good Service
My order arrived promptly and when one of the items had been damaged in transit the replacement arrived equally as fast.
Reliable service, good range of stock
Good range of spares for Eheim pumps and fairly easy to find them on the website. Good range overall and prces are reasonable. Delivery was good for the option I picked (standard delivery by Royal Mail).
Excellent Treatment
Aquatics Online are a very responsive company. Their website was easy to navigate to get to the products I wanted. Ordering was straight forward and delivery was quick.
I've still to determine whether the pond treatments I ordered work or not. That could impact the star rating I've given.
Efficient and reliable service.
Efficient and reliable service. Highly recommended.
Excelent service
Order dealt with very promptly and goods received quickly.I would use this company again.
Great service to be relied upon!
Online ordering is easy, prompt responses regarding email queries. 1st class delivery took 5 days.
Good Prices, good service, highly recommended
aquatics online prices for Fish food (my main items in this purchase) were excellent. The communication over the order (processing then despatch) was great, delivery by parcel force. i would have no hesitation in recommending them
I use Aquatics online for pretty much all my pond supplies. Never had any compaints with their service and would recommend them.
good service
Very good, no problems, would use again
It was easy to find what I wanted on the site.
It was easy to check out.
Delivery was a good speed and everything was well packaged.
In total very happy.
delivery cost far to high
bought a small item which cost .70p to send In small padded envelope and was charged £4 + .not impressed, received emails but nothing positive was done,.....
Good deal!
Good deal, possible to offer a great deal agains cheaper competitors, however the communication agains the sales email can take a couple of days.
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