Arch Climbing Wall Reviews 

1
TrustScore 3 out of 5

3.2

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Company details

  1. Sports

Information provided by various external sources

The Arch Climbing Wall offers multiple indoor climbing walls in London under one membership. We offer bouldering lessons for beginners, and an online shop.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

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Rated 1 out of 5 stars

No refund after 1.5 months. Emails ignored

I requested a refund of my unused climbs in a 10-climb pack following the closure of Arch North and Arch Acton. I requested this on 29th Jan, and on 31st Jan they said the refund should arrive shortly. Now, nearly a month and a half later the refund has still not arrived and they have ignored 2 emails I have sent in the meantime asking why it has not arrived yet.

January 29, 2025
Unprompted review

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