Terrible service. I ordered a pair of Mascot work trousers during their recent Mascot promotion. Despite these products being sold through their Belfast branch in Northern Ireland, delivery to Nor... See more
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Do not order from this company unless you have to, and definitely don’t order if you think you might want to return something. I have tried 5 times to get a returns label,yes that’s right just a b... See more
Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email sa... See more
It's been a week. I've been chasing for my ticket. I've done, passed the course. I got told i could get the ticket the next day as mine has run out/expired. I've lost a weeks wages due to the non cari... See more
Company details
Information provided by various external sources
A leading provider of Working at Height, Confined Space and Respiratory solutions providing, Training, Equipment & Operational Services. On July 2018, Total Access UK Ltd, Arco Training and Consultancy and CSTS Ltd came together to form Arco Professional Safety Services.
Contact info
Unit 5, Raleigh Hall Industrial Estate, ST21 6JL, Eccleshall, United Kingdom
- 01785850333
- info@arcoservices.co.uk
- www.arcoservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Helpful advice, and prompt, efficient service.
Very good range of stock. Prices were the best I could find. Gave helpful advice. Free delivery, made efficiently.
Super quick delivery
I had a really pleasant person on the end of the phone that gave me really helpful advice. A pleasure to deal with
buying experience with total access
after browsing lots of similar products on lots of similar sites i came across total access.. Website is clear and uncluttered. Products are well photographed and clearly displayed. products are competitively priced and Delivery charges are very reasonable... There is also a good choice of payment options including paypal... If i need similar products in the future i will visit this site before wasting hours crawling the net..
Quick delivery and very helpful
Very helpful lady (Aimee) confirmed via instant chat that glove of choice was in stock and helped me get the order placed on Thursday. Slight issue with the website still showing that the order was still awaiting processing on Monday, so I contacted their sales team to be told that the order had shipped last week. In actual fact the gloves arrived on Monday morning but my name wasn't included on the delivery address so our post guy didn't know who they were for. That aside, service was very good and only let down by the website not updating and the delivery contact name being missed off. Very quick to respond to queries. Was tempted to take off one star but left it on 5 due to them dealing very quickly when issues were raised. Oh and the price was very competitive! Use these guys! :)
Singing rock bandit ice axe
I recently purchased a Pr of singing rock bandit ice axes from total access.I needed them for the weekend so I contacted Total Access via their on line chat to check how quickly they would be posted.They said usually 2 to 3 days free postage or next day for a fee.i opted for free delivery both axes arrived 2 days later tracking number was provided very happy with the delivery.
The Axes are not very well known in the uk but well used on the continent .The quality of the Axes is excellent and they look great handle well ,equally on par with Pezel Quarks.The Axes performed flawlessly on a grade IV climb in the lakes.Axes and Total Access recommended
climbing harness pack
v helpful prompt email response to query great product v fast delivery
A+++++ Product/Seller
I ordered the 0.47 L vacuum sealed Stanley bottle and I am very, very satisfied with the product. Great price and arrived quicker then expected. One thing, I do recommend more photos of the product on the website. Will order from again!
Speedily supplied
All products arrived swiftly and appear to be as good as described. Cant give complete feedback as they were all for presents..
Excellent service and very good value
Product looks perfect and price was very good and service and delivery was 5 star
Well done
Purchase satisfaction
Bought a pair of ice axe with a decent price and I received them in a reasonable time and good condition. Moreover staffs are really helpful and they helped me a lot through the decision making process.
good value , great service
items i bought were on offer so good value , items were dispatched quickly , good comunication so i knew what was happening
Great Gear, Speedy Service
I bought a Singing Rock ice axe, and crampons.
Although they were both much cheaper than established brands, the quality is truly excellent. Both items feel really strong and safe.
Also impressive was the speed of despatch and delivery, with their courier sending email progress reports and giving a one hour delivery window.
I am very pleased to have bought through Total Access (UK)
Lanyards
I could not find a supplier with the lanyard I wanted. Total Access had loads of types and exactly the one I was after. Arrived the next day and was impressed with the quality of the lanyard. Excellent service
Great service
Ordered items on Monday, arrived Tuesday, reasonable postage and with cheap and quality products.
Ordering from them again in a moment.
Recommended
Very impressive
Bought some head torches; very good price and arrived within a couple of days
Good website and staff helpful when necessary to contact them for advice.
The views of equipment are good and the staff are extremely helpful when it is necessary to have the items sent to an address other than that which is registered for the payment card. Excellent trade company !
great,fast , cheap
I would defiantly recommend you to buy from total access
Superb customer service
If you value being treated like a real human being, I can recommend Total Access (UK) Online. When after purchasing an item from them I discovered that the recipient was away and wouldn't be there to take delivery, they delayed despatch until they were back from holiday. Highly recommended company.
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