Arco Professional Safety Services Ltd Reviews 

333
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Terrible service. I ordered a pair of Mascot work trousers during their recent Mascot promotion. Despite these products being sold through their Belfast branch in Northern Ireland, delivery to Nor... See more

Rated 1 out of 5 stars

Do not order from this company unless you have to, and definitely don’t order if you think you might want to return something. I have tried 5 times to get a returns label,yes that’s right just a b... See more

Rated 5 out of 5 stars

Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email sa... See more

Rated 1 out of 5 stars

It's been a week. I've been chasing for my ticket. I've done, passed the course. I got told i could get the ticket the next day as mine has run out/expired. I've lost a weeks wages due to the non cari... See more

Company details

  1. Safety and Work Wear Store

Information provided by various external sources

A leading provider of Working at Height, Confined Space and Respiratory solutions providing, Training, Equipment & Operational Services. On July 2018, Total Access UK Ltd, Arco Training and Consultancy and CSTS Ltd came together to form Arco Professional Safety Services.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

333 reviews

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1.6

All reviews

(333)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery

I had a really pleasant person on the end of the phone that gave me really helpful advice. A pleasure to deal with

March 9, 2015
Unprompted review
Rated 5 out of 5 stars

buying experience with total access

after browsing lots of similar products on lots of similar sites i came across total access.. Website is clear and uncluttered. Products are well photographed and clearly displayed. products are competitively priced and Delivery charges are very reasonable... There is also a good choice of payment options including paypal... If i need similar products in the future i will visit this site before wasting hours crawling the net..

March 8, 2015
Unprompted review
Rated 5 out of 5 stars

Quick delivery and very helpful

Very helpful lady (Aimee) confirmed via instant chat that glove of choice was in stock and helped me get the order placed on Thursday. Slight issue with the website still showing that the order was still awaiting processing on Monday, so I contacted their sales team to be told that the order had shipped last week. In actual fact the gloves arrived on Monday morning but my name wasn't included on the delivery address so our post guy didn't know who they were for. That aside, service was very good and only let down by the website not updating and the delivery contact name being missed off. Very quick to respond to queries. Was tempted to take off one star but left it on 5 due to them dealing very quickly when issues were raised. Oh and the price was very competitive! Use these guys! :)

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Singing rock bandit ice axe

I recently purchased a Pr of singing rock bandit ice axes from total access.I needed them for the weekend so I contacted Total Access via their on line chat to check how quickly they would be posted.They said usually 2 to 3 days free postage or next day for a fee.i opted for free delivery both axes arrived 2 days later tracking number was provided very happy with the delivery.
The Axes are not very well known in the uk but well used on the continent .The quality of the Axes is excellent and they look great handle well ,equally on par with Pezel Quarks.The Axes performed flawlessly on a grade IV climb in the lakes.Axes and Total Access recommended

February 24, 2015
Unprompted review
Rated 5 out of 5 stars

A+++++ Product/Seller

I ordered the 0.47 L vacuum sealed Stanley bottle and I am very, very satisfied with the product. Great price and arrived quicker then expected. One thing, I do recommend more photos of the product on the website. Will order from again!

February 20, 2015
Unprompted review
Rated 5 out of 5 stars

Purchase satisfaction

Bought a pair of ice axe with a decent price and I received them in a reasonable time and good condition. Moreover staffs are really helpful and they helped me a lot through the decision making process.

February 15, 2015
Unprompted review
Rated 5 out of 5 stars

Great Gear, Speedy Service

I bought a Singing Rock ice axe, and crampons.
Although they were both much cheaper than established brands, the quality is truly excellent. Both items feel really strong and safe.
Also impressive was the speed of despatch and delivery, with their courier sending email progress reports and giving a one hour delivery window.
I am very pleased to have bought through Total Access (UK)

December 22, 2014
Unprompted review
Rated 5 out of 5 stars

Lanyards

I could not find a supplier with the lanyard I wanted. Total Access had loads of types and exactly the one I was after. Arrived the next day and was impressed with the quality of the lanyard. Excellent service

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered items on Monday, arrived Tuesday, reasonable postage and with cheap and quality products.
Ordering from them again in a moment.
Recommended

December 5, 2014
Unprompted review
Rated 5 out of 5 stars

Superb customer service

If you value being treated like a real human being, I can recommend Total Access (UK) Online. When after purchasing an item from them I discovered that the recipient was away and wouldn't be there to take delivery, they delayed despatch until they were back from holiday. Highly recommended company.

November 20, 2014
Unprompted review

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