Arco Professional Safety Services Ltd Reviews 

333
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Terrible service. I ordered a pair of Mascot work trousers during their recent Mascot promotion. Despite these products being sold through their Belfast branch in Northern Ireland, delivery to Nor... See more

Rated 1 out of 5 stars

Do not order from this company unless you have to, and definitely don’t order if you think you might want to return something. I have tried 5 times to get a returns label,yes that’s right just a b... See more

Rated 5 out of 5 stars

Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email sa... See more

Rated 1 out of 5 stars

It's been a week. I've been chasing for my ticket. I've done, passed the course. I got told i could get the ticket the next day as mine has run out/expired. I've lost a weeks wages due to the non cari... See more

Company details

  1. Safety and Work Wear Store

Information provided by various external sources

A leading provider of Working at Height, Confined Space and Respiratory solutions providing, Training, Equipment & Operational Services. On July 2018, Total Access UK Ltd, Arco Training and Consultancy and CSTS Ltd came together to form Arco Professional Safety Services.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

333 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(333)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Whilst placing an order the security s/w on my PC decided not to co-operate with the WorldPay security which this company use.

One quick phone call and a girl in their admin department was able to identify the incomplete order, took credit card details over the phone (so I did not have to go through the rigmarole and giving all my information a second time) and finished processing the order in just a couple of minutes.

Later that day I received an email saying the order had been packaged and despatched, and it arrived two days later as promised.

Excellent service, good price, would not hesitate to use them again.

November 6, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to navigate around the website and easy to purchase online. The item (headtorch) arrived very quickly, perfectly packaged and it works just fine.
Very happy with everything

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome axes and great service.

I ordered a pair of bandit ice tools to replace my older (more old school) tools. I haven't had chance to use them in anger yet but first impressions are very positive. They are brilliantly weighted and feel secure in the hand. They feel very much like Quarks and swing like a mate's nomics at a fraction of the price.
Spare picks are really good value and head weights are available too. I'll wait and see how they handle on ice before I go down that route.
Service from Total Access was exemplary: I ordered them on Sunday and they arrived on Tuesday with email updates prior to delivery.
I'd highly recommend the bandits as a great intermediate climbing axe for Scottish winter / icefall climbing. They'll certainly outclimb me!

October 7, 2015
Unprompted review
Rated 5 out of 5 stars

Singing rock ice axes

Looking to buy a first pair of technical axes, I found the singing rock bandits on total access. Looked to be a great price, so took a punt. Delivery was swift and in the predicted slot. So far very pleased with how axes feel.

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Total access website

I need kit delivered in a hurry. Total Access's site was easy to navigate and all my items were delivered well within my specified time scale. Would recommend.

September 28, 2015
Unprompted review
Rated 4 out of 5 stars

Good prices

Prices are excellent. It is worth noting that your order will continue to say "Awaiting Processing" from the point you place the order until it is sent - so if you've not selected Next Day delivery, it will spend a couple of working days saying that.

It is also a shame (as a commercial customer as well as a private one) that commercial accounts cannot be linked to the webstore.

September 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Prompt delivery, and where appropriate, all declarations of conformity are included as standard.

September 23, 2015
Unprompted review

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