Unprofessional
Unprofessional, have notreceived the product, no refund and only explanations is keep waiting, thats a joke never experienced such a poor service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Unprofessional, have notreceived the product, no refund and only explanations is keep waiting, thats a joke never experienced such a poor service
I read Ians' post below.I bought a bottle of uighidail for 50 odd quid with a fiver delivery.Bargain.I live in Blackpool and it took 3 days.It was sent from Tonbridge in Kent.Makes sense logistically speaking.It's still the genuine article.How much would it be just sending a single bottle fae Islay?It was tracked and in perfect nick when it got here.Nae complaint here.Slainte.
Wanted to see a young lady play a flute at thier facebookpage and to do so they needed to know my age ???
How sad that a famous Scottish distillery has it's customer service number located in London and to make matters worse it's some rubbish outsourcing agency who never answer. Just to take things down a level or two these guys charge double (£20) to send a bottle to Scotland, compared to what they charge to send a bottle to England! Astonishingly if you live on the island of Islay where this business is located it will cost you £20 to have a bottle delivered but it's a tenner if you are 500 miles away...
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.