Order came wrong but genuine mistake. Sorted immediately and arrived next day. Can’t ask for more than that.
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Fantastic customer service when things weren't quite right with my order. Nikki was great, and sorted things straight away. 1st delivery was next day, as was the delivery of the order correction. Wo... See more
Company replied
Very disappointed with poor quality race suit (Women’s Carbon Air2 Closed Back - Fireflow). Developed a hole before being able to wear it in the pool. Have heard from others who bought this model tha... See more
Company replied
I've ordered a swim costumes before from Arena, and so, so pleased with the design, the costume has a cut out back, coming around the sides too, it looks absolutely amazing on our daughter, it has a r... See more
Company replied
Company details
About arena UK
Written by the company
The official UK distributors for arena.
For over 40 years, arena has provided high tech competition swimwear, swimsuits, tri suits, wetsuits and accessories to ensure every moment in the water is unforgettable and for every second to count, we know what a difference successful kit can make.
SHOP NOWContact info
Unit 2B, Toll Bar, LA10 5HA, Sedbergh, United Kingdom
- 01539622322
- info@arenaswimuk.com
- www.arenaswimuk.com
4.1
Great
171 reviews
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Great products and everything arrived…
Great products and everything arrived within a few days of ordering
October 12, 2023
Great product and speedy delivery
October 9, 2023
Positive experience every time
Ordering is very easy and quick process. Items always delivered on time. Arena quality is excellent, well worth the money.
September 25, 2023
Nice fins but wrong colour goggles sent…
Nice fins but wrong colour goggles sent :(
September 20, 2023
Great service and great product
Great service and great product. Arrived really quickly and is exactly what was needed! Thank you.
September 18, 2023
Great product and quick delivery.
September 3, 2023
The product received without hygiene…
The product received without hygiene seal on it; I can’t send it back because the swimming gala is next day so I washed it before wearing it.
September 3, 2023
Reply from arena UK
Hello, thanks for your feedback. arena don't put hygiene strips on boy's or men's costumes only on women's and girl's form 10yrs up. thanks arena UK
I am trying to return the order
I am trying to return the order, although the product is the same size as a previous swim costume ordered, it is too small. Your website is not recognising my email address and order number so i can not organise a return myself. I have emailed the email address given for assistance 2x, 1 a week ago and 1 3 days ago and have had no reply.
August 28, 2023
Reply from arena UK
Good Morning Chrissie, many apologies you have experienced this issue. We have checked our emails and we can't see an email from you. Please send an email to sales@solosport.co.uk and we will help you with your return. Many Thanks arena UK
I have not received them yet.
I have not received them yet.
Pam Austin
288 Ferry Road
Edinburgh
EH5 3NP
01315513143
August 13, 2023
Reply from arena UK
Good Morning Pam, thanks for your message. these were shipped out to you on the 14th but then returned back to us on the 18th, so we thought you no longer required these and a refund was issued on the 18th via your original payment method. Many Thanks arena UK
great quality
August 3, 2023
Wide range of products and fast delivery
August 3, 2023
Reply from arena UK
thanks for your feedback and we are sorry that you received a damaged box, However this item was in our clearance range and the quality of the product within is not affected. If you would like to send an email to sales@arenaswimuk.com we will send you a discount to use against your next purchase. Many Thanks arena UK
Quick delivery and good quality product.
July 23, 2023
Amazingly helpful with a return
Amazingly helpful with a return. Very polite and reassuring on the phone. Next day delivery service excellent
July 26, 2023
Reply from arena UK
many thanks for your feedback Johanna, pleased we were able to help you process your return efficiently.
Timely delivery
July 24, 2023
Very helpful
June 18, 2023
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