Arfym Reviews 117

DO NOT BUY FROM THIS COMPANY. The pics make the clothing look good but the quality & sizing is very poor, as others have said. When I requested a return authorization, I was offered a fraction of what I spent & told I could keep the items. Why would possibly want them? I said no, I want to return the items for a refund. After a very slow back & forth, I finally agreed to a price but then they said they would credit my account significantly less than was agreed to. They are absolute crooks & should not be trusted.

Items were good quality. Shipping was fast. Website was easy to use.

I ordered $232.70 worth of dresses and they all did not work for me! they wanted to give me $30 credit and "keep" the dresses. They are Horrible! Do NOT order from them!

I ordered and received my item but it were too small. Contacted customer service 4 times to get information as to how and where to send it back. They kept sending me an email saying keep the product and they would refund me $15?? What, it cost a lot more than $15 I said no I want to return and get full refund. Have not heard back from them.?complete scam!!!

Got my outfit, paid 95 USD . Does not fit , so I emailed for a return. They offered me 8$ and I can keep them. I have emailed them 6 times , no response. This place is a scam ! Also the material is cheap !

Beautiful two piece! Vibrant colors. Quality material. True to size. And didn’t take long to deliver.

Fast delivery. Looks great. Really like them.

SCAM! They are not in the US, my package arrived 4 weeks later from over seas. Labels have Chinese writing. The clothes is extremely small, I'm a size 10-12, ordered large to be safe, but the clothes are more like a size small. Nothing fits and when you try to return, they waist your time at first going back and forth and then they tell you you have to pay for shipping to Dubai.

I ordered a dress for an upcoming wedding and it was exactly what I ordered. It fits nicely and the material is good.

Products ordered were delivered in a timely manner.

Really nice shorts and top. Medium fit is true to size. Took a while for delivery tho.

Love the dresses I purchased. Great Color’s and quality

The quality of the products are very good. The website was easy to navigate. The shipping time was a bit longer than I expected but still acceptable.

Can I give it a zero stars? Scam. First off, the company claims to be in South Carolina with American made clothes, shipped from that state as well. When the 3 items I ordered arrived (approx $150), I found the quality of the fabric very low - very thin synthetic printed fabric. The sizing was not close to American standard sizing. There was no packing slip to indicate anything about the possibility of returns. The tracking info stated the item entered the mail stream in some place called Guangdong in China. So I went back in my emails and found a vip customer care link, which I followed and inquired about a return and refund for my purchase. Their response was that they could refund me $19 and don’t worry about returning the items, I could keep them. In truth, I’m sure the 3 items combined are worth less than the $19 they offered me but that’s nowhere close to what I paid them. After I connected with vip customer care and got their response (was in a chat-like website), I got an email from arfym offering me a discount on my next purchase and how was their service. Since there was a different contact, I emailed them directly about my issue and that I wanted a full refund and to return my items. Their response was essentially “need more info”. I expanded - haven’t heard back. I did find on their website a poor English presentation of what might pass for return guidelines, including that the instructions for return are on the packing slip contained in my order…Which there was none. If anyone reads this before making the same mistake I did, DON’T ORDER FROM THIS COMPANY. I don’t know that I’ll even take them up on the $19 offer, as they will probably ask me for my banking info to deposit it 🤦🏼‍♀️.

Items are beautiful and fit perfectly! Pictures do them no justice. Pleasantly pleased.

I ordered and received my items but they were way too small. Contacted customer service 4 times to get information as to how and where to send it back. They kept sending me an email saying keep the product and they would refund me $15?? What, it cost a lot more than $15 I said no I want to return and get full refund. Have not heard back from them.?complete scam!!!

DO NOT PURCHASE from this company. The clothes are not as advertised, poor quality and sized too small. Although the company advertises refunds/returns within 30 days of purchase, they do not accept your request for returns. Instead they try to offer you money to keep the unwanted items. I spent almost 200$ on their site and nothing fit or was as advertised. Instead of honoring my return request, they emailed me back to offer me $28 in return. Do not be scammed by this site.